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February 2024 by Chris Buchanan
Great people working here!
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February 2024 by Jennifer Weber
I wasn't able to get ahold of anyone on the phone at the post office. I contacted USPS via their website stating my issue and the representative from our local post office called almost immediately. He was extremely friendly and helpful. He got me all the information I needed to solve my issue.
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February 2024 by Karen Bartholomew
Always pleasant and efficient.
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December 2023 by Kathryn Loboda
Went here a week before Christmas expecting it to be a nightmare but the line moved quickly and everyone behind the counter was extremely kind and efficient. Thank you guys!
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December 2023 by Meghan Kenefic
If I could give 0 starts I would. Who ever delivers for my area in Palm Harbor has been delivering my packages and god knows what else to the wrong address. Correct building and apt number but wrong street name and wrong complex. You cant get ahold of anyone in this office. No one answers the phone. I filed a complaint and was basically told that it happens. There have been 4 packages so far sent to this wrong address and I have only been able to recover 2. And that was because I went to their door. This is so unacceptable its insane. I guess filing a police report and report to the Post Master is the next step.
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October 2023 by Marie G.
Terrible - can't get proper instructions on how to apply for nonprofit bulk mail rate application. I went twice and the supervisor was suppose to call me with the information but he never called after 4 days....
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July 2023 by T Walters
It’s amazing to me that this place is still in business with as little knowledge as they have of the place they work at. I come in with a simple question on how to retrieve my shipping label that I purchased, and the lady behind the counter told me I’m just gonna have to pay for postage again and that she has no idea anything about the US. PS online service she was cocky and condescending. Terrible customer service. I think she needs to find a new job now.
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June 2023 by Gina
Supervisor is very rude how he talks to other people. I do not see how the other employees that have been there for sometime work under that environment. They’re all very helpful and nice. Please have him adjust his attitude or put a new person in to replace him. It’s unbearable.
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May 2023 by Dylan Glawson
Employees try but the supervisors and schedule makers are horrendous. Cant get mail to businesses before they close, daily. Might be lucky to get mail once a week before we close. " due to you being on the end of the route" does nothing to change the routes. Literally less then a half mile from the hub and cant deliver mail before 5pm each day. No excuses
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May 2023 by Z Z
This place is a joke. Read the reviews. 3 out of 4 times I visit it's the same problems everyone complains about. Zero stars. There must be zero oversight and accountability.
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April 2023 by Roma Kochanowska
I was at the USPS today, the supervisor was very rude and unpleasant- she said she had no time to help me to find out my package so I raised my voice- which was no professional also. This is not a first time when the trucking number shows (package was delivered ) which is not true. The lady disappeared for a while and when she comes back she told me that my package is on Tampa location. It really looks ridiculous - minutes before she was 100% sure that my package was delivered, couple minutes later she changed mind she promised to look and call me back- she never did. What kind of people working there ! Who is responsible for the crews over there I’m talking about Palm Harbor post office - rude, unprofessional, liar’s they don’t deserve to serve customers.
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March 2023 by Dustin
Failed to deliver certified mail, guy behind the counter couldn’t find it when I came to pick up at the office where it was supposed to be and the supervisor ignored me standing in front of him for 10 minutes until I finally just left. Guess I’ll have to call the main number and get the issue resolved through them. Poor service even by USPS standards.
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March 2023 by Mike Butler
Supervisor seems to be very rude and dismissive, though he's helpful once he understands the situation. Other staff seems nice, at least from what I saw. Phone lines go completely ignored, though, tried calling multiple times and the line went flat without an answer every time. All of this is based on first impressions, but overall not very positive.
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February 2023 by Diane Martin
I can’t Thank Carrie & Ryan enough for finding my package that’s been missing for 14 days! God Bless You Both! I am so relieved to know it’s on its way to my Step Daughter. It was for her 50th birthday. I couldn’t insure it true value because I didn’t have a receipt! So very grateful to Kerrie & Ryan for going above and beyond! Thank you again!!
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February 2023 by Guiga B
Horrible service!! The supervisor is rude and has no patience to talk to customers... even raising his voice. He told me to call the ppst office, but I did call the whole Saturday morning and nobody answered, so I really don't know how he wants me to communicate to a store that doesn't answer the phone. All wrong with this place!!!
