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March 2024 by Stephen Robinson
Fantastic Service, helpful and friendly staff.
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March 2024 by jack lastname
New owner recently (@ a year). Good service, prompt response to repairs requests. Fair and competent.
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September 2023 by Jesse Higgins
Pinchapenny has always been a good place for your products in the pool cleaning genre. These guys are very helpful and knowledgeable about how, why, and when to clean your pool. I was also impressed at their timing for the service they provide, it's quick and clean and the employees are quite kind. Everyone knows pool cleaning equipment can be expensive but they give the right reasons as to why the price is set to a certain standard. If anyone comes here I'd fully recommend these dudes, good stuff guys keep it up.
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September 2023 by Dana Gallina
We've switched to the Pinch A Penny up the road but sometimes run in here out of convenience. Terrible customer service.
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August 2023 by Brian M.
I didn't know what to expect walking in to a pool store for the first time after I recently inherited a pool with the house I just moved into. I am thoroughly impressed with their efficiency and customer service. They test my water for free, give me a detailed print out, get me exactly what I need and never anything I don't. Couldn't be any happier with the service they provide! It's a store I always look forward to going into.
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July 2023 by John Velazquez
Great place I'm a Trans plant from Chicago with a pool. I know nothing about but they helped me with my questions.
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June 2023 by S K
Always helpful each week when come in to have my water tested. There are a number of long time employees here. Resurfaced my pool and laid pavers on my pool deck. Excellent work and attention to detail. John and Louis were also on the job site to oversee regularly. And prices for this job were competitive.
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June 2023 by Diane Wall
Most everything needed for pool. Good service
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April 2023 by Chuck Crouch
Had them do a pool resurfacing for me and can't say that I would recommend. While the job was ultimately completed, their communication throughout the process was poor. The job was delayed several times and no one would call me to let me know what was going on. When I would call and leave a message for the guys in charge of the work, they would not always return my call.
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March 2023 by Julia Champ Day
East Lake Pinch a Penny are CROOKS! I called about a water leak which I know was caused by a punctured PVC pipe from a metal stake putting up a fence around our pool equipment. Guy came out and hurried up put on a random unnecessary grease fitting piece which wasnt leaking water and was bone dry! NEVER said they dont deal with underground pvc pipe near the pump. If they did I could have called another company to fix this water leak!!! They tried to charge $95 just to come out to look at our issue then the unnecessary piece they decided to put on our equipment. If you don't know what you are doing or don't deal with PVC pipes, then say that UP FRONT!! Total waste of time, highly disappointed!!Huge Thanks to RED RHINO leak detection for helping my water leak issue that Pinch a Penny tried to get over on me!
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March 2023 by James Walbridge
Consistent, quality service on my pool, glad I don't have to worry about it. Thanks!
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January 2023 by Alex Pechenizkiy
Friendly and helpful staff.
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November 2022 by Bob Ouellette
I wanted a Pentair VST Pool pump, but they were unavailable last week so, I ordered a StaRite Pump. The folks at Pinch a penny knew that I preferred the Pentair. Today, Matt came to install the new pump. Due to the caring nature of the Pinch A Penny staff and Carrie, he brought with him a new Pentair VST. How they were able to find that pump I don’t know, but I’m sure it took a lot of extra effort. I am Enormously pleased.I watched as Matt installed the new pump and was extremely impressed with his expertise. He made it look so easy. In addition let me say that he was also just a really fine man.I have been a customer of this store for 18 years and have always been positively impressed with the staff.Thanks to Carrie and her staff for the years of support they have given me.
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July 2022 by Phil McDowell
Small store, but it has all pool necessities. Friendly, knowledgeable, helpful staff.
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June 2022 by Donna S.
The guys at Pinch in East Lake are great. They are knowledgeable and friendly and I can get what I need for my pool quickly and am confident it will work with my system.
