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November 2023 by Yahya Javanjavidan
Total ripoff. Start a repair with $115 part plus labor. I ended up paying $1450. They keep adding to charges with or without talking to you. Same repair somewhere else is less than half . Total ripoff.
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October 2023 by Lance Taylor
Timely affordable accurate! My vehicles will not be worked on any other place.
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September 2023 by Jeremy Wilmes
Run don’t walk away from this place. Took my Jeep in to fix oil leak. Said to replace head gasket too. Took over 5 months to do the job, left my car out in the elements to get rust, worst part, they put the wrong oil in it.Oil pressure went to zero on the drive home only 3 miles away. I took it back.After paying over $4,000!!! For just a head gasket and rear mail seal, they told me the oil pump was bad and would take care of me. Another over $600 and it was worse.I had to pay another company to rebuild the entire engine as they wouldn’t stand behind the work. Full rebuild, machine, and correct work was less than the $4000 these guys took me for.You will see the same cars in the kit over and over again for the same reason . Run, don’t walk to another establishment.Service: Engine repair
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September 2023 by Chris P.
We've used PH Auto several times in the past for our vehicles and they always seemed nice enough to continue going to other than the sometimes slow nature and having to leave car overnight or days. Today I took my car in for a perceived starter issue and left it with then. I was called quick and advised it was a bad starter and quoted $325 plus tax. I said that's fine, get it done. A few hours later I wax called saying it is ready and starter was fine, it was a bad battery. I'm like great thinking it'll be less money now I go pick up car and the BATTERY is $307! What? I could've gone to auto-zone and they'd put new battery in for $160. The bill said $117 for removal and replacement which I asked about and was told "testing"You'd think a small local business would be concerned and let you know before charging double just for a battery replacement but I guess I expect too much. I hate io leave such a negative review but after this visit and my sports car trunk being dented (which they paid to have fixed) last time, I think I'm officially done here.
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August 2023 by Sheri Harabedian
Not a good experience. Diagnostic was check at chevy. Once they looked over the car the estimated was very high. Palm Harbor was recommended so I took my car there only to be told the catalytic converter wasn't the problem but valves were bad. $1200 which was not surprising. 2 weeks later light was back on and diagnostic read the same as earlier. After a song and dance why the light came back on turns out the catalytic converter did need replacing at a whopping $1200 for the part only. No thanks.
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July 2023 by Baker Family
I contacted Palm Harbor Auto Service about replacing a front CV axle on my daughter's car. I spoke to the owner's son, Matt who quoted $300-$350. I made an appointment to take it in. While checking in for my appointment, I was asked to sign a form that included questions about the cost. I checked the box stating I wanted a written estimate if costs were above $350.00. About an hour later I got a call from Matt saying the cost would be higher than $350, instead it would be $465. I understand that things can change after looking at the car so I said okay. Later in the day, Matt contacted me to say car was done but the cost was over $600. When I arrived at the shop to pick up car I told Matt I should have been notified about the increase before the work was done. After arguing with him, he finally reduced the bill to $570, still over $100 higher than what I had agreed to. I believe this practice is unethical and I would not recommend this shop
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July 2023 by Dennis B.
contacted Palm Harbor Auto Service about replacing a front CV axle on my daughter's car. I spoke to the owner's son, Matt who quoted $300-$350. I made an appointment to take it in. While checking in for my appointment, I was asked to sign a form that included questions about the cost. I checked the box stating I wanted a written estimate if costs were above $350.00. About an hour later I got a call from Matt saying the cost would be higher than $350, instead it would be $465. I understand that things can change after looking at the car so I said okay. Later in the day, Matt contacted me to say car was done but the cost was over $600. When I arrived at the shop to pick up car I told Matt I should have been notified about the increase before the work was done. After arguing with him, he finally reduced the bill to $570, still over $100 higher than what I had agreed to. I believe this practice is unethical and I would not recommend this shop
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June 2023 by R.O. (Bean)
A friend that worked there at the time said I'd get a good deal, so after bringing my car there that needed mufflers replace and had it looked at before dropping it off the next day, I got a ride back home in another customers car, then I was told on the phone I had the wrong mufflers when other YouTube videos showed the same mufflers on the same car and when I got a ride back in yet another customers car I was charged $59.00 FOR NOTHING! WHAT A RIP OFF! BE AWARE YOUR CAR COULD BE PROVIDING A CAR SERVICE FOR THEIR CUSTOMERS!Service: Exhaust
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June 2023 by Voodoo-13
Hey these guys are super friendly and do a great job, they got outr car diagnosed and fixed quick, i highly recommend
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May 2023 by Chuck Coons
This was my first visit. It is an older car, and it needs some undercarriage work. They were very honest about the assessment and tried some repairs to extend the time needed to replace. Really appreciated not feeling taken advantage of.
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May 2023 by ROBERT SANER
They got my race car all squared up on the alignment rack. Great to work with with friendly attitudes. Very welcoming to work with.
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May 2023 by Jon Barone
Friendly, fast, reasonably priced and if Master mechanic and owner Bill can't fix it it's just not fixable
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April 2023 by Dan Lasley
Stopped by Friday evening and was helped by a genuinely good guy who went out of his way to take care of us. Would recommend them wholeheartedly.
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March 2023 by Lisa Rauchmiller
I was having acceleration problems. They diagnosed and repaired the issue and did a thorough check up of my car. They suggested some other maintenance items that needed taking care of and did it all in a timely manner.Services: Auto engine tuning
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February 2023 by Angela Youngblood
Gary and Matt are awesome!!!! I can tell they are great Christian men.
