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May 2024 by K B Silva
*edit*the owner reached out and fixed the ring at no charge. it is definitely thicker in the resize area. it seems more material was used to make it stronger. we feel confident that it will not come apart now.purchase the ring there in 2020 for my fiance. a couple days ago the seam from where it was sized broke apart when my wife got it caught on something. brought it back today and they wanted to charge $100 to repair it. The ring was not abused, deformed, or mangled or in any other way showing signs of misuse. The woman at the counter said this happens all the time and that's why they charge. well if it happens all the time maybe it's bad workmanship and they should get somebody better to do this job.buyer beware. if you buy your rings from them, get them sized somewhere else that you can trust cuz if theirs doesn't last but a few years that's an awful lot of money over the course of a lifetime to repair every 3 to 4 years.
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May 2024 by Eugene Honrath
WHOA... I wish all small businesses greeted you with a smile and helped you solve your problems! Came in with 3 watches and by the end of the day, it was 5. They were easy to work with and are even doing a deeper dive on a watch I've had for 20 years. Thank you! I'll be back, 100%
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May 2024 by barbara barry
Fair prices and they do great work. We have bought many gifts from Juan and our granddaughters love them.
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March 2024 by Cate Roepke
I had an issue with my wedding ring and went to see Juan at Jeweler’s Bench. He was so kind and knowledgeable and made me feel extremely comfortable. Would recommend to anyone looking for a kind,honest, and knowledgeable jeweler!
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January 2024 by King Tito
Great jeweler and great people!!! Polished my gold chain and pendant and made it look brand new again!!! Highly recommend!!!
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October 2023 by Brian Bailey
Could not imagine going anywhere else!!! Juan and his team were amazing to work with for my custom engagement ring. Being a guy, I messed up the details several times but they were incredibly accommodating and ended up changing almost every aspect of the ring so that it could be exactly what my partner wanted. The ring was ready way ahead of schedule and I couldn't be happier with it!I was so happy with my experience that I went back and asked if they could help with a necklace so she can always wear the ring even if it can't be on her finger. Juan was excited with the idea and brought up a ton of ways to customize the necklace. It is truly special to see someone who is as passionate about their work as he is.Overall, I can't recommend them highly enough. If you're looking for a jeweler then stop, you've found the right one.
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October 2023 by Fran Heffron
I had a problem with a coin/charm that I had purchased at least 50 yrs ago for my son’s birth. I wanted to now add his recent date of death. It was apparently not as simple as it seemed to me. To make a long story short Juan solved the problem at very little cost to me. It left me in tears to finally have this resolved so I could wear it on a necklace close to my heart. They’re the best!
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August 2023 by Vinnie G
Custom Project - Beautiful Engagement RingThe whole team here has been very helpful, allowing me to relax through this (otherwise stressful) process. I came to them with only a couple of details. They brought those details to a complete and BEAUTIFUL ring. I honestly feel like they cared about this project. Excellent communication. This is the type of place I want to take my business.
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August 2023 by Carmella Wilbanks
I had a custom necklace made that incorporated some jewelry I already had, and I am very pleased with how beautiful it is. JB is a lovely shop with warm, knowledgeable, and thoughtful staff members. There is a nice variety of jewelry on display, and the speed and skill set used on my necklace it quite impressive. I absolutely recommend stopping in to have a look or a custom piece designed and brought to fruition by them. Great experience, overall.
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June 2023 by Mike Varga
Great work, fair prices, and pleasant staff. I have to say also that Juan's design work is amazing, the custom pieces and ingenuity of creation are a pleasure to witness.
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May 2023 by Joseph Vincent
I've been 3 times for different reasons over the years. The service is phenomenal and the personnel are very knowledgeable. most recently I had my 18k ring resized, when i got it back it was flawless and couldn't tell where the cut happened. also all the micro scratches were gone (18k is soft and scratches easy) . all the times I have been here my whole jewelry set was cleaned free of charge, not sure why lol. price decent service turn around decent, will be back.
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April 2023 by J C
The chain broke on my necklace and I took it to Jeweler's Bench for repair. They evaluated what it would take to repair the necklace and charged what I felt was a reasonable price. The necklace was ready when promised, and when I picked it up I could not tell where the repair had been made. Excellent work and friendly employees. Highly recommend.
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February 2023 by Paul Cunningham
The team over at Jeweler's Bench did a phenomenal job on my silver chain cleaning.It was a hefty chain, greyed and dulled from routine wear. The jeweler polished it so well it looks better than it did when brand new. The silver shines like it is supposed to once again and brought the life back into my favorite necklace.I will be sure to go back to Jeweler's Bench, they demonstrated excellent customer service and quality in their work.
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October 2022 by Phyllis Silke
This was my first experience with Jeweler's Bench and it was a positive one!It was my daughter's 50th Birthday and I found the most beautiful diamond earrings!I was helped through the buying process by Lori and she couldn'thave been more helpful, courteous and knowledgeabe.Their jewelry is just beautiful!!!No hesitation on where to shop next time!Great experience!
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August 2022 by Patrick Fahlman
I went into jewelers bench to get my gold chain fixed the turn around time on the chain was impressive and you can’t beat the price. I was so happy with my experience that I also bought my daughter earrings. The receptionist was very kind and talkative. I will be taking all my jewelry here from now on!
