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January 2024 by Erica Berardinelli
The employee was amazing and kind . But when I got to the end they wanted to charge me 699$ ! I have 1 child , filing single and made 30k. I had nothing to add except half a year of child care. She said it was so high because I had gotten the child tax credit but that’s extremely high for simple taxes . As soon as I left I went to HR block— and same amount back, same amount of time , same info and it was around 200 to file. Turbo tax is around 129$. I was super disappointed. They should let customers know up front their high fees . Wasted an hour and a half after my long day of teaching with my child in tow .
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April 2023 by Frank DiMaria
Fast,friendly,efficiemt serviceNice lady
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March 2023 by Kathy Biddle Hoffmann
Great service by Peggy !! Prices are definitely way too high! Will not return
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February 2023 by Michelle Cunningham
These people are excellent Cindy at the Walmart and Palm Harbor is what I would say is the Pinnacle of customer service she was kind and considerate and even stayed late taking time out of her day to help me to do my taxes. Superior customer service is still alive people and this is a perfect example of the best!!
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February 2023 by Jason Dice
Fast easy polite welcome you when I went in very talkative and thanks you on your way out and wish me a good day keep up the good work ??????????
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April 2022 by Maggie McCoy
It was super easy setting up an appointment to walk in at the Walmart site. Our rep Rudd was great, friendly, and super helpful in helping me file my taxes.
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April 2022 by Kimberly Green
The Representative was very helpful but, the cost is outrageous almost $400
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March 2022 by Bruce Avery
Very professional done
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March 2022 by Jacob Conley
Peggy Melcher was a blessing, she helped me with my taxes and made it 100x easier bc I've never filed and didn't know what to do.thank you so much peggy!!
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March 2022 by Kim Truman
They were good and efficient.
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February 2022 by Charles Digby
We had our taxes done by Peggy Melcher at the Walmart Supercenter in Palm Harbor and we could not be more pleased with her service. This is the second time she has done our taxes and we would recommend her to anyone needing to file their taxes. She was friendly, knowledgeable, thorough, answering each of our questions, and explaining clearly every step. Thank you, Peggy, for your excellent service!
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April 2021 by Brandon Stewart
Wow these people told me i would recieve my tax return in 11 days, so i gave them cash to pay for my end. 4 months later no tax return and all they want to say is go to irs.gov if u have any questions. I paid you for that. Why would you tell me a specific time if you cant be 100% sure. That put me in a very difficult situation giving you that much money up front, and of the 7 different people I've spoken with from jackson hewitt since, each could not care less about me and my situation. Very poor customer service, i will never use jackson hewitt again.
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January 2021 by Katie Banks-Walker
Had a great experience with amal Fahem at Jackson Hewitt in Walmart located at 35404 us highway 19n palm harbor fl with best rates
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March 2020 by Barbara Ruthberg
Had my taxes done today by Youssef Hijazi. He is definitely an asset to Jackson Hewitt! He is kind and very knowledgable. I had met him on a routine Walmart visit and stopped only to ask a few questions. He took the time to give me answers to ALL my questions never knowing if I was returning. After meeting him I was absolutely sure I was going back. Today I did return and was most satisfied with the service. Thank you Youssef!