-
July 2024 by Lila Barry
I am a 80 year old female and took my car in for new tires. They did a safety inspection and told me I needed new brakes for over $1000. I told them I had new brakes put on over a year ago by Firestone. They told me Firestone had taken advantage of me. I took my grandson who is a mechanic back to Firestone with me and Firestone showed my grandson the brakes they had put in and that they were still in excellent condition which my grandson agreed with. I have made a formal complaint with Goodyear corporate and filed a complaint with the BBB. I still am waiting on a response. My husband has passed and I barely make it on my social security and a small pension my dear husband left me. I moved here three years ago to be with my grandchildren from the north and this is not the first time this has happened to me living in Florida. I was recently told by a roofer that I needed a new roof because it is over 20 years old but my grandson pulled an old permit and it showed my roof was only 7 years old. Please always get a second opinion or someone knowledgeable. In the meantime stay away from this Goodyear.
-
July 2024 by Kfish750
Killer service! Mavis down the road was unable to balance my 30” golf cart tires. Goodyear said to bring em in. They had them done in 30 minutes with no issue. Thanks Goodyear. You’ll have my business from here on out.
-
July 2024 by Neil Phillips
Pulled in to get a nail removed from the front tire. They took care of it quickly. Jarred at the front desk was fantastic. Mechanic got it done in quick time. I’ll return. Great place. Thank you.
-
June 2024 by Sara B
I came in this morning because my right front tire was not keeping air. I brought the car in at 8am got the call shortly after that my tire was fixed and ready to go. The guy at the front was super friendly and helpful. Thanks so much for helping me!
-
May 2024 by Erce Phillips
Great customer service from Jared at the front counter. Took care of me on the spot with a tire repair. It made it easier to continue my day without any safety / breakdown issues
-
May 2024 by Sarah FC
They got me in quick to fix a flat. Super awesome service from Ken and his team!
-
April 2024 by Larry Root
Horrible.. customer service would have to a lot better to just be bad.. with an appointment, kook car in Tuesday afternoon. Heard nothing rest of day. Called next day at 11a and got excuses.. hadn't bothered to even look at car At 6:10 pm, 20 minutes before closing, they called and said they had done nothing. Next morning at 8:30a went to retreat, and it was in shop. And, surprisingly, they had done NOTHING.
DO NOT LET THEM HAVE YOUR CAR!! GO ANYWHERE ELSE
One star was one star too many
-
April 2024 by rich lyons
Best place for tires!!!! Store manager is always professional, polite, and knowledgeable. I won't take my truck anywhere else
-
February 2024 by Roy Stamper
James and Jarad we're greatAnd techs did a top notch job 4 good year's installed while we ateLunch at Juans Mexican restaurant and picked up a few things at Publix... Great asset to the crystal beach communityThanks Roy & Gwenn ?
-
February 2024 by Richard Feeney
This is my 3rd bad experience with this store. Me and my wife both have bought full sets of tires from them in the last 18 months. I make an aptm online for 830am this morning. James calls me immediately when I made aptm and stated they would be slammed at 830am so I asked what time would be best. He tells me afternoon. I bring my truck in at 120pm for a patch(no big deal, right?) I get it, it's only a $26 sale. So I get on my bike that I had brought with me. Take an hr and 20 minute ride. When I get back my truck hasn't been touched at this point its well after 230pm. With the car havnt been touched I know it's about to be another hr and a half - 2 hours which I don't have available due to work(hence the 830am aptm). Had to get my keys back and go to the mom and pop mechanic who was less expensive and had me out within 25 minutes. I understand yall are in the business to make money but why even offer that service if it holds no priority for your guys. Last 2 times I purchased tires they were annoyed that I was using acima. Again... why offer it if it's so annoying? Learned my lesson this time.
-
January 2024 by Brian Wilson
Great mechanic , good timely service, and the folks that work behind the counter were personable and informative. Been there twice and both times left satisfied.
-
January 2024 by Mcmonsters Mom
I took my SUV in to have the tire patched because I had a small nail in it. The technician tried to say all 4 of my tires need to be replaced because they are dry rotted. I left and went somewhere else and the technician there let me know that my tires were in great condition and there was nothing wrong with them except the nail I had in my tire. Very shady and thought he was dealing with some dumb woman.
-
January 2024 by Bruce Zeit
Good place for competent service. Much better than other options
-
December 2023 by frank bifulco
Good caring people work here.
-
November 2023 by John B
Needing an emergency tire replacement I headed here after wasting my time and energy at Mavis down the street.The guy that helped me at the front desk was friendly and went out of his way to get me a solution so that I could get back on the road and to my appointment.I'll definitely be back for my next batch of tires!
