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March 2024 by Donal Bradley
Both of the stylists were extremely professional. Dana, the stylist who cut my hair was excellent. They fit me in short notice and I couldn't have been more happy with the result. Thank you, Dana.
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February 2024 by Kyle Lozano (Kyle)
Great customer service. Great results. Very skilled stylists. Not long wait times but I suggest making an appointment.
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February 2024 by David McKown
Cheryl is the best! The only one I trust with my crazy double cowlicks, crowns and rapidly receeding hairline.
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February 2024 by Richard Auskalnis
Susan is great. She handles my whole family and is great with the kids! I wouldn't go anywhere else, Thanks Susan!
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January 2024 by Mary Tarpey
Ella is the best. My family goes to her.
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December 2023 by Kari Weber
Had a MAJOR hair emergency. Thanks to the patients and care of Sandy and Leah my hair was saved! Both of them were so sweet and gentile. Definitely went above and beyond in my time of need!Thank you both so much!
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October 2023 by Oliver Szymanski
Terrible!
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September 2023 by Mark Fagan
After 12 minutes of chopping my hair I came out looking like lyod (Jim Carrey) in that d*** and dummer movie (it was indeed the location at Brooker Creek).
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May 2023 by Michelle Markowich
Ella, Renee and Cassandra are wonderfully talented! Thank you for your commitment to client satisfaction and overall dedication to the hair industry. Big value $$ is a plus too!
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May 2023 by TJ Freidinger
I've never had a bad hair cut at fantastic Sam's.
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March 2023 by Melanie
Dana is the greatest! She just gave me a beautiful, fresh, simple cut like I wanted!! I'll def be back! ??
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December 2022 by Katie Cruickshank
Had the best experience with Dana! She’s super friendly, kind, and knowledgeable. Came in with crazy, frizzy, big curly hair and Dana taught me so much about how to care for my hair in the short time I was there. The salon is bright and clean, too! Feels so good to have a great cut, better hair, and a place to return to. I highly recommend. Thank you!Service: Haircut
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October 2022 by Kenneth Scott
??New to the area and needed a cut, this place was within walking distance, so I walked over. Monday 11 am the place was completely empty, from the moment I walked in they were nasty to me! Told me they were to busy and the second lady was to busy eating to cut my hair, so I took my business and future business elsewhere!! ?? I definitely DO NOT recommend ?? You can tell a lot about a business based on the level of customer service! I will NOT be back!!
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May 2022 by Jennifer Barton
Fist time FS customer. Was very wary of national chain set ups. Have had private stylist for years. Family emergency necessitated an immediate cut and perm but my girl was out of town and booked solid several weeks upon her return. I looked up FS locations neat me and read the reviews. The East Lake location had the best satisfaction and cleanliness reviews. Dana took the call, was polite, professional and very accommodating. When I arrived for my appointment, I was seen immediately by Renee. She was wonderfully patient with me! We went over, in great detail, exactly what I wanted. She listened and asked questions. I appreciated how she explains het way through the entire process telling you what she is doing and why. She actually apologized for that, but I though it was very reassuring. Polite and friendly conversation but not so much as to be distracting. She's very focused and conscientious with a good sense of humor. Previous reviews are spot on about satisfaction and cleanliness. This location and staff did not disappoint. Very impressive. You've got a new customer!Services: Perm
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March 2022 by Kelli B.
I thought of something else: I didn't get my hair blow dried or styled after my cut. So I'm sure my stylist would have seen how bad the cut was if she'd dried it and took another look...for whatever that is worth!
