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September 2023 by Deidre Scott
So slow. Alwaysssss
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March 2023 by Stacy Trusgnich
Would give the branch zero stars if I could. The branch manager said he would take care of a problem for me and never followed through. He was short with me and very rude. Hopefully Chase gets with it and doesn’t keep this very unprofessional guy around long.
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March 2023 by Armina Alexandra Del Toro
Every time I go to this bank some error occurs. Please do not put your checks in this bank go to the one in boot ranch.
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July 2022 by Doug Andrasik
Worst Chase branch I've ever encountered. The banking manager Lynda Brown was very rude, and has no customer service. I would use any other Chase branch than this one. If Chase was smart they would move on from having her be a representative for their company. Bank Atlantic is a much better fit, she should have stayed there. I've never in any situation encounterd such lack of assistance and rude responses to a customer trying get help with an account. Her response as I left after being over the top rude and aggressive was "have fun sitting on the phone again." I've been being transferred on the phone for 2 days and she knew that. I will be making many complaints about Lynda Brown to every outlet I possibly can.
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April 2022 by Sunny Singh kahlon
The bank manager has lack off respect, and hardly any fundamental knowledge off banking rules and regulations.We have substantial amounts of funds available, and due to debit card expired, she won't allow funds to be taken out, wep present state id, us passport, credit cardsWhat else you needThese kind off managers and employees always make it news and damage bank images on social mediaShame
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March 2022 by L Stevenson
Stopped by twice to open a new account, both times no one was available to help me. I was offered the chance to make an appointment for my third visit to this branch. I passed on the offer.
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January 2022 by W M
This is a great bank With stellar customer service ! If you are looking for a bank that you can trust look no further. This particular location has been so very helpful. The AVP is professional but personable. She will find the answers to help, roll her sleeves up and get it done! I will keep referring my family and friends to Chase because of the way they treat their customers.Thank you Camryn!
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December 2021 by FP
I was a victim of fraud and contacted branch to speak to branch manager several times. I was told she would call me back but she never did. This same branch manager called me every month during the 1 1/2 years of Covid to see if I needed anything since I have a substantial amount at her branch. When the time came that I actually needed something I was ignored. I bank at Wells Fargo and B.O.A also and this sort of thing has never happened. I rarely write reviews but I am upset with the complete lack of respect.
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December 2021 by Yaz Bakka
Not your usual bank branch trust me.People are very friendly - Midwest style - and professional. I had couple issues with my account.A transaction issue and check deposit and J.D went above and beyond. He has been very courteous, patient and helpful. Thank you guys.
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November 2021 by Rinat Berg
ATMs never works fine.
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July 2021 by Frank P
I was a victim of fraud and contacted branch to speak to branch manager several times. I was told she would call me back but she never did. This same branch manager called me every month during the 1 1/2 years of Covid to see if I needed anything since I have a substantial amount at her branch. When the time came that I actually needed something I was ignored. I bank at Wells Fargo and B.O.A also and this sort of thing has never happened. I rarely write reviews but I am upset with the complete lack of respect.
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May 2021 by nick demopoulos
This branch provides the best customer service whether in person or over the phone; I have had excellent service each time I contact this branch. I spoke with Cameron over the phone today and was treated like gold; she was very friendly, knowledgeable and helped address all of my concerns.
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July 2020 by Cheryl Graham
This bank is amazing! They are always kind and friendly going in, and the customer experience is consistent. They are helpful, always ask if I want tea or coffee, and do to the same staff working since they opened, it feels familiar when I go in. Even with the bank being closed during covid, I receive calls from the branch manager updating me periodically. And it is literally her, not a recording. Good people, great branch!
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April 2019 by Gena W.
I love this branch. Every single time I go in you get greeted by a friendly face. Staff is always there to help you. I love the customer service and how they take care of you at Chase! Branch manager is amazing. Everything about this brach is fantastic.
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November 2018 by Jeff Kirbs
This bank blows away Bank of America big time
