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November 2023 by Christine Nordblum
This was our third time using Joe Hudson’s Collision to perform repair work after being hit on three separate occasions by other at-fault drivers. Their work is always expertly done, with care being taken to do it right; and they want to be sure to have a satisfied customer! We were kept informed of work progress and causes for any delay along the way. We would definitely recommend them to anyone needing collision work done on their vehicle!Services: Painting
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October 2023 by liz perrino
I called to pay for a vehicle (not mine) they repaired. Mary processed my payment over the phone but proceeded to ask for the last 4 digits of my social security number and my birthdate in order to verify that it was ME and finish paying?! Mind you, I’m just paying. I refused to give her this info. She said then I need just your social security. I refused. Then she said I need just your birthdate. I refused. Then she wanted my street address. I again refused. Then she said, well what is the name on the card and that will do, which I had already given them. I reported them to my bank and they said in no way did they need any of that information. Shady shady shady. I heard they did good work but watch out for Mary, she wants your personal information.
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October 2023 by Varty Rose M-K
Terrible service. They lie and make promises they can't keep. They neer took pictures of all the damaged parts they claim they saw once they tore it down. Wuote went from $1000 to $5600! I picked up my car and took it to Caliber Collision instead. West Coast Collision also did a good job. Don't use Joe Hudson even if Staye Farm recommends them!
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August 2023 by Gloria O.
Great customer service. Ty Brian and Dina for all your help. I would definitely recommend them if you need work done.
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July 2023 by Ryan Eskew
Would recommend this body shop to anyone who wants great service and quality work done. They got all new parts for my 19 Sierra. Once together we noticed the bumper was a bit off. Brought back the following day and no questions asked they ordered a new bumper due to the first one being faulty. Once they had the new part dropped my truck off at 830 am and by noon I was driving home with it. Absolutely a joy to deal with from start to finish. HIGHLY RECOMMEND!!!!!!!!!!!!!!Services: Painting
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May 2023 by Donna Bulmer
My Nissan had front end damage from an accident. When I took the car for an estimate, I was told it would probably be 8 to 10 weeks for repairs. However, it was only a couple weeks when I got the call that the car was done. The communication was fantastic. I was kept updated via text messages as to the status.When I picked it up, the repair work was perfect. The staff was friendly and helpful. I would use Joe Hudson's service if needed in the future.Service: Body & Trim
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December 2022 by Alan Harlow
Absolutely perfect experience! Frankly, no one wants to be involved in an accident, especially when the crash results in body damage to your vehicle. However, if you're involved in an accident and need vehicle body repair, insist the repair be completed by Joe Hudson's! On September 26, while my car was parked in a shopping center plaza, a person crashed into my car, and managed to cause $2,500.00 in damages. Never having needed repair work prior to this accident, I didn't have a clue about repair shops. After researching local options, I quickly found Joe Hudson and their excellent reviews. I contacted Joe Hudsons and spoke to Kris. After our conversation, it was obvious I wanted Joe Hudson to perform the repairs. From beginning to end, the process was easy, seamless and painless! I am totally impressed with the professionalism and efficiency provided during the repair process. Fortunately, Joe Hudson works directly with the insurance company of the person who hit my car. They performed the initial estimate and completed nearly all the necessary claims paperwork. Repairs were estimated to take 8 days, luckily Joe Hudson completed the work early and my car was returned on day 7! One of the nicest features and services is the daily repair updates, keeping me apprised of how the repair work was progressing. The customer service is exceptional! Every associate I spoke with was friendly, professional and knowledgeable. I must give a special recognition and a "thank you" to Kris whom I enjoyed working with immensely! James was also a pleasure to meet on the day my car was returned. Most importantly, the quality of repair work is superb! My car looks brand new! Looking at my car now, there is no indication it was ever involved in an accident (please see my before and after photos!) Thank you again Joe Hudson, and the entire staff for the excellent customer service and body repair services. If it were possible, I would give Joe Hudson 10 stars! If you need vehicle body repairs, I highly recommend Joe Hudson's!!
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December 2022 by Rhonda-Marie Lease
I bought a 2023 Honda Odyssey and was completely ecstatic. My new baby was less then a week old when someone hit my car in a parking lot! There was quite a bit of damage to the rear/tailgate. I had no idea where to bring my car for repair. I was referred to Joe Hudson's in Palm Harbor by a dear friend who works for a car dealership.The first person I delt with was Mark. I made an appointment with him to look at my car and review the estimate my insurance company gave me. At that meeting I scheduled the date I was going to drop my car off for the repairs. October 17th at 9am I met with Mark and dropped off my car. Honestly, I'm a pain in the butt customer. I admit it.. lol I like to be kept informed of everything and I expect excellent service. Mark was great. He kept me informed daily and made me feel at ease. The car was ready as promised.When I arrived to pickup my car I was told Mark was out of work due to a death in his family. (My condolences to Mark.) James whom I met at the original meeting assisted me. I looked over my car and was unhappy with part of the repair. James looked at the car with the body shop repair man (sorry I didn't get his name) and I. We agreed I'd leave my car over night for them to work on. I was very upset. Like I said I'm a demanding customer. I don't like it when thing don't go as planned.The next morning James called me and said he thought about my concern and had an idea. He had the body shop repair man make the adjustment and he asked me to come look at the car and see what I thought.I arrived to find my car was PERFECT! Not acceptable, not good- PERFECT! :)I was SO very happy! It was James that made this such a pleasant experience. He listened politely to my concern and took care in finding a solution that I was happy with! Thank You James!I can't forget to mention Chris the office associate. Everyday when I called to ask for a progress report on the repair I spoke to her. Always so friendly and never made me feel like I was anything but a valued customer.I would HIGHLY recommend Joe Hudson's Body Shop to anyone reading this review. A HUGE thank you to Chris, Mark and James for there patience, kindness and outstanding service! You guys are all stars!!!Services: Body & Trim
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November 2022 by Rhonda L.
I bought a 2023 Honda Odyssey and was completely ecstatic. My new baby was less then a week old when someone hit my car in a parking lot! There was quite a bit of damage to the rear/tailgate. I had no idea where to bring my car for repair. I was referred to Joe Hudson's in Palm Harbor by a dear friend who works for a car dealership. The first person I delt with was Mark. I made an appointment with him to look at my car and review the estimate my insurance company gave me. At that meeting I scheduled the date I was going to drop my car off for the repairs. October 17th at 9am I met with Mark and dropped off my car. Honestly, I'm a pain in the butt customer. I admit it.. lol I like to be kept informed of everything and I expect excellent service. Mark was great. He kept me informed daily and made me feel at ease. The car was ready as promised. When I arrived to pickup my car I was told Mark was out of work due to a death in his family. (My condolences to Mark.) James whom I met at the original meeting assisted me. I looked over my car and was unhappy with part of the repair. James looked at the car with the body shop repair man (sorry I didn't get his name) and I. We agreed I'd leave my car over night for them to work on. I was very upset. Like I said I'm a demanding customer. I don't like it when thing don't go as planned. The next morning James called me and said he thought about my concern and had an idea. He had the body shop repair man make the adjustment and he asked me to come look at the car and see what I thought. I arrived to find my car was PERFECT! Not acceptable, not good- PERFECT! :) I was SO very happy! It was James that made this such a pleasant experience. He listened politely to my concern and took care in finding a solution that I was happy with! Thank You James! I can't forget to mention Chris the office associate. Everyday when I called to ask for a progress report on the repair I spoke to her. Always so friendly and never made me feel like I was anything but a valued customer. I would HIGHLY recommend Joe Hudson's Body Shop to anyone reading this review. A HUGE thank you to Chris, Mark and James for there patience, kindness and outstanding service! You guys are all stars!!!
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November 2022 by Linda Hd
I have sent five emails for weeks regarding the damages on my one year old car after being at your Palm Harbor shop, with no response from your staff, my car has the wrong color paint on front end repair along with front end piece has chips and globs of paint and gaps along With front end piece that Hudson collision shop removed from my one year old car is warped now and does not fit on car correctly now After being at your Palm Harbor FL. Location for surface scratches on driver side front end, you had my car for four days. I expected that my 2021 car would be returned in the excellent condition that I had left it in at your location but with scratches repaired . Now it has. Damaged front end with the wrong paint color. I want a full refund. I have before and after photos which show all the damages and wrong paint color that was done at Hudsons collision on US 19, Palm Harbor.Service: Painting
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October 2022 by Ryan DeMoss
I would highly recommend Joe Collision in Palm Harbor. I came in after an accident without a set appointment and Chris at the front and Glen both got me seen quickly and were considerate of my situation. They both explained the process clearly. I felt they were compassionate, professional and friendly which made my stressful experience more manageable. Thank you both!
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January 2022 by Robert Elm
Went in there with front end damage from running over a curb and backing up ripped the whole grill and clip 3 in off they didn't even pop the hood to look under the hood to do the claim and then they told our insurance company that we didn't put the grill on right poor service I'll never take my car to this place again
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December 2021 by everett p.
i would have loved to give 5 stars...staff was excellent, but car was returned incomplete. Promised in 2 days, received it back in over a week. In fairness, parts hold was part of the problem. didn't understand what the rush was to get it out without it being completed. When i brought it back they finished the "cut".
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September 2021 by Pooh P
Joe Hudson took care of my vehicle after an auto accident. Very professional service, kept me well-informed of the status of my repairs, excellent staff, quality work. Went above and beyond for me when one of my parts was back ordered for over two months. Would highly recommend to anyone.
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August 2021 by Pamela P
Joe Hudson took care of my vehicle after an auto accident. Very professional service, kept me well-informed of the status of my repairs, excellent staff, quality work. Went above and beyond for me when one of my parts was back ordered for over two months. Would highly recommend to anyone.
