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August 2024 by Grant Fincham
great service and honest on what repair work needed to be done upfront
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August 2024 by Robert Pollock
did and EXPELLANT JOB ...perfect matching of paint and can't even tell ever an scratch .
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August 2024 by Krissy King
Joe Hudson’s Collision Center is top notch. This is my 3rd time using them and I receive quality service/repairs every time. Great job, as always! Highly recommend!
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August 2024 by Spencer Emanuels
Went for an estimate on some paint work, double the price of raceway auto in pinellas park
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August 2024 by Andrew N
UPDATE: it took a long time but all issues have been resolved. They kept their word and "made me whole".
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Been giving them every chance I could, held off for almost 6 months … but getting nowhere.
Paid over $1000 for them to fix my car antenna that was ripped off and a very small dent in the roof at the base of the antenna.
This shop did very low quality work with poor results. Took 30 days to do a job that was quoted at 10 days. Have overspray on several panels, scratched a door panel and destroyed my roof liner – I would recommend you find another shop to work with.
Details: I brought my car into Joe Hudson’s in October for a small. Was told 10 days turnaround. Called after a week to check in, was told “Next in line for paint” = great. Called a few days later and told “Next in line for paint”… ummm what? This happened again until I got them to admit they had staffing issues but were “working through them”… Ok.
Now I am without a car for about 3 weeks, no calls, no updates. So I call … same story. I tell them I NEED to go south to see my father who is very ill. They provided a rental for me for a week – THANK YOU. I come back to town a week later… After a MONTH car is finally ready. I go to get it … it is the worst job I have ever seen. They ruined my roof liner with GREASE / finger prints in 10 spots or so, creases in the liner from bending it instead of removing it to access the roof antenna from the inside….
They also scratched a panel at the bottom of a door. Manager said he would order/fix the panel but basically said he couldn’t take responsibility for the roof liner without a General Manager. So I said “call him” – He has no phone was the answer?. I tried to call Corp. on the number they provided in the paperwork “if not satisfied” = no answer (this was a Friday around 4pm est). PS I have tried to call corp ½ dozen times now – no one ever answers, no call backs. 6 months …. I tried today 2x to call corp…. nope – no one will answer on any of the voice mail options
Other issues come to light, there is overspray on 4 different part of the car, there are smudges on the rear and front windows that Honda said “they somehow took off the window UV coatings” (or something close to that, I don’t recall the exact details of what Honda said 6 months ago)
I finally hear from a Gen Manager a week or so later. I bring the car for him to see and he promises to “make it right”. They did pay for another shop to replace the roof liner but have yet to handle the other issues or contact me.
I had an appointment to fix the other stuff in jan but my father had a stroke and died. I came back to town a few days later and called the shop and asked them to reschedule me. That was 6 weeks ago now. I called 2 weeks ago and said “It has been a month,…” My service rep (and now a manager) said “I never got the message you called and were ready”. So here it is over 2 more weeks without a peep.
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June 2024 by Vadym Ustymenko
I was highly satisfied with Joe Hudson's Collision service repairing my vehicle. Job well done and exceptional customer service.
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May 2024 by Coutney M
Horrible experience! I brought my car here for minor front end body repair, repaint and a seatbelt replacement. They held my car for over 3 months and put 300 miles on it. Every time I called for an update I’d get some excuse as to the delay- paint didn’t pass inspection, part that needed replacing wasn’t done after reassembly, etc. They called on 3 separate occasions to ask me if the seatbelt was damaged in the accident after I told them when dropping it off that it was. Do not take your car here! I asked to speak with management multiple times and received no calls back. When I got my car back the key fob didn’t work and the right blinker was broken.
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April 2024 by Julie korhorn
The shop is Top Notch really friendly people and they know what they're doing
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April 2024 by Paige Baker
I’m not the one to leave negative reviews, but I am extremely dissatisfied with Joe Collisions service and thought I’d share my experience. My car took nearly 2 months to complete, and every time I would call to get an update they were always waiting on more and more parts as if they were never originally were ordered from the start. The front desk was rude and very dishonest about the finish date every time we spoke.
2 months later, when my car was finally available to be picked up, there was a panel left in my trunk that needed to be assembled for the back seat. Wires were left hanging, and my vehicle was covered with screws all throughout the inside. I had to go back to get the backseat panel assembled once I noticed it was missing. You would expect to pick up a vehicle assembled and clean of parts after 2 months of having it.
Between the poor customer service and the disorganized technicians, I would not recommend this place to anyone!
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April 2024 by Andrea Lowney
Great service.
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April 2024 by Kevin Yohe
Bad shop. If you do go don’t drive behind their dirty building since they leave body screws all around. Shop didn’t fix what I asked them to, damaged my car and they were over a full week on returning my vehicle to me. Avoid this place!!
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March 2024 by John McKitrick
Excellent service, great customer care… very professional organization.
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February 2024 by Patricia Stengle
They did an excellent job repairing my bumper. They were professional and courteous. The receptionist was very friendly as was the staff. I would highly recommend them to anyone that needed repairs to their vehicle.
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January 2024 by Lindsay Blair
Great work and friendly staff. I will definitely recommend. My rear door looks as I'd I never needed a new one and the paint matches perfectly.
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January 2024 by Bonnie Solinsky
Professional and courteous service!
