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May 2024 by Valerie Zabella
I cannot say enough positive comments about the staff at The Windsor. From the initial meeting to move in day and after they have been amazing. Moving a loved one to assisted living is a tough decision but they have made the transition comfortable and so easy. The facility itself is attractive and homey. The apartments are roomy and meet all our needs. The caretakers are wonderful. They are responsive, kind, personable and really care about the residents. We are very happy that we chose The Windsor of Palm Coast.
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February 2024 by Paula Blankenship
The people we encountered were friendly and welcoming. The staff efficient and knowledgeable.
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January 2024 by Patricia Przybysz
A very good friend of mine was a recent Resident at Windsor, and speaking on my friends behalf both her and I could never have expected such a wonderful, caring, and happy go lucky place. The staff including nurses, technicians, Food Service, cleaning staff, and all others were above and beyond any help that one could ask for. A huge thank you for a job well done, and if you are thinking of a facility for assisted living, make sure you visit the Windsor.
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December 2023 by Judi Bryan
Mom (97) was so resistant to leaving her home of 35 years, but it was "time"...maybe even past time! But she moved in and her experience has been very positive. As she meanders down the hallway, or is at mealtime, staff are constantly calling her by name and asking how her day is going, or some other pleasantries. She definitely likes the food, and appreciates the safety protocols, like checking on her at bedtime and first thing in the morning to invite her to breakfast (and be sure she's OK). As a daughter who lives over 1000 miles away and is still working full time, my greatest fears have been that something might happen to her and no one would even know for days. The strain of that was wearing on me before...now I know she's in good hands. Meal times are nice too because of some new friends that mom has made...so grateful for those connections.When you look at the "marketing" of any place, the question always comes to mind "yeah, but how realistic is all that". In this case it's VERY!!! Thank you to management and staff at the Windsor. You're helping to give my mom a new "home" where she is safe, well cared for, and treated with love and compassion!!!
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October 2023 by Carolee Giannetta
We moved our mother from another facility in Palm Coast 8 months ago and we are very pleased with The Windsor. Mom has dementia so we needed a place where the staff really has a heart for caring for dementia/Alzheimer’s residents. “Reflections” Memory Care exceeds our expectations. Brenda, the Activities Director in memory care has a God given gift for caring for the residents. She spends the day filling them with activities, laughter, and love. My mother is so much more content! The staff and nurses are attentive and responsive, no matter what request or question we have. Darlene in the reception is always there with a smile. I can definitely recommend The Windsor for your loved one.
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October 2023 by Joan Blasco-Paul
The Windsor of Palm Coast has meet & exceeded my expectations!——Placing a loved one in an assisted living facility is a huge decision!Will they be happy?Will they be well cared for?Will they be safe?-So many questions and concerns…I had them all, plus dozens more.I can say, without a doubt that placing my mom at The Windsor of Palm Coast was & is the best decision for my mom!??.Thank you all the wonderful people there who love & care for my mom like she was their own!!! I am grateful to them all!!!
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September 2023 by William Romano
Very nice facility and the staff is great. Meals are good too. Definitely recommend the Windsor for my family and friends
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September 2023 by Bethany Draugelat
I can not say enough good things about The Windsor of Palm Coast! Reflections Memory Care feels like family. I like that everyone knows my Mother by name, and I feel welcomed on every single visit. They are attentive to her needs and I know she is in good hands.
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September 2023 by Sally Foster
The care and compassion of the staff toward the residents is outstanding.This is a very tough job and demands a lot of patience, professionalism and empathy.We have been at the Windsor for 12 years now and feel very comfortable with the staff. We consider ourselves as a team with the staff and interact with them and feel heard by them.The Executive Director, Health Care Coordinator and the Activities Director are among the wonderful and talented people we deal with regularly and they are very compassionate, professional and knowledgeable and service oriented.We give 5 stars ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ for this facility!
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September 2023 by Cynthia Webb
Great place! The staff is amazing and kind!My mom has been a resident at The Windsor of Palm Coast for over 4 years! She now lives in Reflections, (Memory Care).She loves to walk. She can spend an hour walking around the patio or sitting in the sun.She loves Brenda from Activities. Brenda takes the best pictures of Mom. And she can get her to participate in most activities.I'll be leaving for an extended trip and I have the upmost confidence in the care my mom will recieve.
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August 2023 by Carol Walker
We recently moved our parents to The Windsor from another facility in Palm Coast. Our main concern was the care and attention of our mother who has Alzheimer’s. Reflections is the area of The Windsor for those with memory care needs. The Activity Director, Brenda has been such a breath of fresh air. She is friendly and energetic. She genuinely cares for each resident. Brenda is creative and interacts with each resident in the way that person can respond. Even though our mom is in the last stages of Alzheimer’s, she treats her as if she didn’t have the disease at all. She is included in all activities and spoken to and treated with respect. I also like to mention Alice, Tangela, Anna, Pam and Tameka , who are wonderful with both her and my dad. There are several more to mention, but I can’t remember everyone’s name! We appreciate how well they communicate with us the needs of both of our parents.Moving to the Windsor has been the best decision we could’ve made for the care of our parents. We are happy with the assisted-living side as well because there have a lot more active people there. There are many activities for our dad to become involved in as well as special occasion celebrations. At the place our parents were at before, the assisted-living side had become more of a skilled nursing place and he was getting deeply depressed.I would also like to mention Darlene who runs the front desk. You are always greeted with a smile and if you have a question she either answers it or directs you to the person who can. Naomi, the director is always out and about among the residents in both assisted living and memory care. We did not experience an involved director where we were before and we really appreciate her.The Windsor gives us peace of mind as to the care of our parents.
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August 2023 by Mike Poston
Great people, but minimal leadership.
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March 2023 by Tish Schatz
The Windsor of Palm Coast was our choice for our Aunt whom moved from another state. So far I can honestly tell you that her welcome at this facility has been exceptional! Staff and Residents both gave her such a warm welcome it really touched her heart. The Windsor is a very beautiful and clean property. My aunt says she feels like she's on a cruise ship, so many activities, delicious food and very attentive staff. I feel great about her living there. I know she's safe and has help if she needs it. Pictures are a lunch special, basketball tournament and Catholic mass.
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January 2023 by Jennifer Cannady
The caring staff here are the secret sauce of senior living that works. They welcomed my mother-in-law so warmly and have been so supportive during difficult medical issues. The facility itself is nice with a lovely courtyard garden all residents can enjoy.
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January 2022 by Paul Larkham
Recently visited the Windsor. The lobby and front area are beautiful, nicely decorated and very clean. Receptionist was welcoming and the Resident Director was very friendly. She took time to answer all of my questions about Senior Living, and all of the amenities available to the residents.Very nice place.