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December 2023 by Chris Samartino
The vet and assistant 100% lied to us about pricing. We got a stray cat vaccinated, so we were looking for the most inexpensive option. We were quoted around $180 for a “total kitten package” and were told it included “everything”. This was less than the $239 our regular vet charges, so we decided to give it a try. We paid the $180 then returned for the boosters they told us were included only to find out they are another $100. Why would anyone come here? A real vet charges less than this with exams and superior care. To top it all off, the assistant swore twice in front of my 8 and 9 year old. Real professional.
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September 2023 by Stacey Louis
IF YOU ARE BLACK DO NOT I REPEAT DO NOT WORK FOR VETCO IN PALM COAST!!! I SHOULD HAVE TAKEN HEED WHEN THEY TRIED TO WARN ME(other managers from different stores) told me 3 black woman walked out same day because Taylor Cousins made them feel uncomfortable. Well it’s all true if your not the BLACK TOKEN CLOWN you are told you have an attitude and you need to make them laugh to make the day go by easier for them.. She also has FAVORITES ALEXUS AND FELICIA!!! FOR EVERYONE ELSE GOOD LUCK!!! TAYLOR IS A HORRIBLE MANAGER SHE CLEARLY DOESNT KNOW WHAT SHES DOING AND STALKED DR.Nick till he quit all together BE CAREFUL FELICIA more two faced oh she takes that to a whole different level and ALEXUS IS THE MAIN ONE THAT MESSES UP YOUR PET VACCINATIONS!!! She already messed up 4 pets that lady wasn’t lying because I worked and WITNESSED IT soooo again I KNOW ITS CHEAP BUT BECAUSE OF HOW TAYLOR DOESNT CARE YOUR PETS ARE REALLY NOT SAFE WITH PALM COAST CREW minus the 3 new people they hired SO BE CAREFUL VETCO IS NOT IT
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June 2023 by Tara Y.
This review is specific to the grooming department. Although all the gals are quite nice, my Cavalier who is going on 11 will NEVER step a paw into the store again! In ALL of her life she has never had a single flea. My poor girl was infested with new born fleas so badly, when I bathed her there was blood going down the drain. When I reached out to the store, after my vet...to assure the medication and timing of the fleas, they continued to give me rhetoric on how they could 'guarantee' that my dog did not get the fleas with them. Even after sharing my facts, timing egg gestation etc....she repeated her same speech. Again...NEVER going to this shop again!
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May 2023 by Google user
I would give a zero if I could. I had a wonderful experience with vetco/Petco in Ormond with my first dog and then yesterday had the worst experience ever with my other pup at the vetco/Petco at 250 PC Pkwy. The assistants had no idea how to hold a dog, the vet just jabbed the shots into my dog regardless of the fact that he was moving the entire time. My dog was traumatized by the whole experience and was crying anytime we touched his legs on the side he received his shots. We had to give him pain medicine so he could rest last night. I'll never go back and I'm making sure to tell everyone not to go to this location.
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April 2023 by Theresa Ray
I would give a zero if I could. I had a wonderful experience with vetco/Petco in Ormond with my first dog and then yesterday had the worst experience ever with my other pup at the vetco/Petco at 250 PC Pkwy. The assistants had no idea how to hold a dog, the vet just jabbed the shots into my dog regardless of the fact that he was moving the entire time. My dog was traumatized by the whole experience and was crying anytime we touched his legs on the side he received his shots. We had to give him pain medicine so he could rest last night. I'll never go back and I'm making sure to tell everyone not to go to this location.
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November 2022 by Nancy H.
I have taken my dog, who is 11, to various Petco locations throughout the US. This is the first time I can recall where I was told that they could not cut his nails because he was a biter. He is a yelper, but not a biter. I was charged for a nail trim because "it's part of the package." I also asked for a sanitary, which was minimal if it was done at all. I looked at other reviews and saw similar comments. The manager didn't seem to care when I called and she was the one that "groomed" him. Maybe she's the one with nerves. No idea. I will not return.
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March 2022 by Janie H.
Took my pup here for a bath and nail cut. As soon as I got to the counter the older lady said to me five dogs have bit us today we're not having a good day here. Nevertheless I still check my puppy in for a bath and then informed her that my dog was quite friendly and used to getting her nails trimmed. She told me the job take an hour she called me back 35 minutes later telling me to come back and get my dog she could not continue nail clipping my dog tried to bite her and followed up by saying I need to hurry and get back. I arrive back to the store about 10 minutes later took my pup got in the car went to pick up my toddler from school. I realize that the pup was bleeding out all over the backseat all over the toddler because apparently she had been nipped quite deep. It's my first time visiting this store as well as the grooming department. I would definitely not recommend. No one in the store appears to be happy the clerk will check in my puppy and appear to be quite distressed. And my pup suffered the cost.
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January 2022 by Robert N.
So took my dog max into get a bath and nails clipped and 2hrs and $54 later this is the result....Excellent Work.Great Attention to detail.
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November 2021 by Alphonse Frallicciardi
Excellent.very professional.easy .detailed.fair price .
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November 2021 by Jacky Ramos
Best place for dogs