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March 2024 by Rudy Placenti
Awesome people,Laurie Wilson was the best
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February 2024 by Cha-Cha-Cha Changes
I am leaving this agent after years.
The lady that gives you the quotes is always rude and acts like you're bothering her every time you call!
I'm sick of it.
This time I called for a quote to add a car to my policy and she acted totally annoyed to the whole conversation and I finally just told her I'm going to look for a different agent and instead of apologizing because I told her you're always rude when I call instead of apologizing and changing her demeanor she said okay have a good day so she could absolutely care less whether or not they keep clients!
So obviously they don't need the business!
And when I call another State Farm agent if this location is still going to get a commission off of my policy, I will switch insurance companies!
I almost switched a few months ago because I called to make a payment and she was rude then too so I ended up just calling the 1-800 number and making my payment if I have to go through a 1-800 number and get their service then why do I have a local agent!
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September 2023 by Michael Scarpa
Jeff is the man
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August 2023 by Terry Guth
I was totally impressed with the service at this agency. We were greeted immediately upon arrival by an agent by the name of Sam. She was friendly, professional, and knowledgeable. She provided us with detailed explanations about options we had regarding changes we could make to our auto insurance policies.. She easily answered any questions we had and allowed us time to make our decision without any sense of pressure.
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July 2023 by Jackie Popp
Great insurance company. Been with them for years and they handle all my insurance needs with great prices
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March 2023 by Thaysha Diaz
Sam was amazing! She explained everything in a way I understood and was able to make some things work to bring down my premium. I highly recommend her! Great customer service!
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February 2023 by Kelly Figueroa
Terrible service. At this particular location and agent. No one knows how to answer any questions and do not sounds by any means knowledgeable with what they are supposed to be doing. No help at all. Front desk is clueless and needs to figure out how the company works before sending people away with an “I don’t know” attitude and response. No one knows how to reply to any emails nor communicate what is actually happening when you’re driving without an insured vehicle. Get you and your people help Jeff.
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December 2022 by Morgan Lombardo
I called the office for a new car policy and was quickly processed with a new policy. Very good customer service!
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September 2022 by Thomas Maloney
Food is okay they'll fix it if it's not
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September 2022 by chris miller
All of my insurance is with Jeff
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September 2022 by Ralph Mills
Always responsive to customer inquiries.
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April 2022 by Michael Celano
jill jeff evens location in palm coast !!!!is exstremely best in west, she is always ther when im besides myself and makes my day THANK YOU
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January 2022 by Ricky Potete
AWESOME EXPERIENCE. EXTREMELY ON THE POINT. KNOWLEDGE CONCERNING COVERAGE UNBELIEVABLE. WILL RECOMMEND EVERYONE I KNOW TO LORI, JEFF EVANS. I AM A RETIRED 48 YEAR BODY SHOP OWNER, LORI UNDERSTANDS. CALL JEFF EVANS STATE FAAM PALM COAST FL ASK FOR LORI YOU WILL NOT BE DISAPPOINTED. RICKY VERY HAPPY INSURED.
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October 2021 by Jennifer Weller
Laurie always provides first class professional service. You can always count on her to get things done! Thank you!
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September 2021 by Rebecca Guthrie
I've had the pleasure of working with Laurie Wilson when managing my State Farm policies. She responds quickly and is always so kind and helpful :) Excellent customer service!
