Intracoastal Bank is highly regarded for its excellent customer service and attentive staff. Customers frequently mention being greeted with smiles and experiencing professional, friendly assistance. The bank's small size allows it to offer more personalized help, with staff members going above and beyond to meet customer needs. Long-term clients praise the bank for consistent, exceptional service over many years, noting that employees like Maria Scarol, Andrea Bubnis, and Jordan are helpful, knowledgeable, and kind. Several reviews highlight staff member Laura, who took the time to fix account issues and provide clear explanations, demonstrating dedication and professionalism. Customers appreciate that the bank’s team is attentive and willing to handle even unusual requests, ensuring a smooth banking experience. Overall, Intracoastal Bank is seen as a trustworthy and reliable institution that values its clients, providing a level of service that stands out among financial institutions.
I do not bank here but I do cash checks from my clients. They give the Palm Coast branch a great rating. I have always been greeted with smiles. They are attentive and professional.
December 2023
I've banked with many financial institutions over the years but none as good or customer oriented as Intracoastal! I deal with them on nearly a daily basis and have never had a negative experience. They truly go above and beyond to provide exceptional customer service!
July 2022
Best bank everExcellent customer serviceEveryone knows you're name
