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September 2023 by Bill Mears
Everything was fine until it took us almost 3 weeks to get the ottoman we purchased with our sofa. When it arrived it was the wrong one so it took a other 3 weeks to get the right one.We'll never go back there again and it's unfortunate for them because we already spent thousands more filling our house with furniture from their competitor.
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March 2023 by Charles Schnaars
Last week I purchased a kitchen set to go in a breakfast nook. The sales associate was very pleasant and knowledgeable. He even offered us online access to furniture not currently in the showroom. Furniture was delivered on time promptly. Once set up, we were wondering how to protect the wood table top. We again visited the store and asked the same sales associate how to care for the top. He had no idea! He then went on to say our kitchen set was a “floor sample”. I did not knowingly purchase a floor sample. He said “everything in the showroom is a floor sample that they sell”. This practice is misleading to say the least. Any credible business explains if they are selling a floor sample and offers a decent discount. Sales associate said “that’s the way it is. We don’t sell new”. Then why show me an online catalog and pretend that the furniture I’m getting is new? First and last time customer. Buyer beware!
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February 2023 by Darla S.
The delivery men damaged the new expensive reclining couch when they pushed it through the front door. We bought a 5 year warranty and a one time pet repair. The salesperson said the couch would not scratch but it did. They did nothing to repair the couch and won't honor the warranty we paid for. The manager kept telling me they are waiting for the leather to be shipped. After 6 months, she stopped responding to emails or answering calls. They don't care if you make a claim with the Better Business Bureau. They will do nothing Buyer beware don't do business with them!
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January 2023 by D San
Don’t do business with this furniture store. Our couch was damaged upon delivery and we also bought a 5 year warranty on the expensive reclining couch and he said it was good for a one time pet repair. The salesperson Eugene said the couch wouldn’t scratch but it did. Five months later and they are still telling us they are waiting on the company to ship new leather for the repair. No answer about our pet repair either. Buyer beware and don’t let them coddle you because you are a veteran. They took advantage of my husband and he’s a veteran Reported to the better business bureau and nothing has been done many months later They stopped replying to emails or answering the phone about repair of our couch
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October 2022 by christine Z
I happened into this place by way of my google maps! And what a find! Lilly was awesome! She was patient and very helpful. Not pushy but very willing to help in anyway. I actually ended up furnishing almost my entire house with them! I just had finished building a home and was just looking but needed up getting all this wonderful furniture! And they delivered everything so fast! Had it all delivered and assembled within 3 days! Ernesto was great on delivery and putting stuff together. So was his partner whose name escapes me, but they were awesome! I would highly recommend this place. Now when I go in they treat me like family???
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June 2022 by Asad Tairov
I was work today with Eugene. He is best seller and nice person. I liked make business with this person.
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May 2022 by Lisa Duff
Was quoted a price for a couch/love seat. Went back after comparison shopping and was told the quote I was given was made by the son who professed to be the owner but was no longer at the store or even Palm Coast for that matter. We agreed to a price that was within a couple hundred dollars and I paid in cash as requested. I was originally told $100 for delivery but again that was not honored and I was told it would be $150. To make a long story short, I was charged $200 and my furniture was left in my front yard. Make sure you get everything in writing.
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May 2022 by Mark
Don’t advice. Seller lie about time deliver. Every his promise lies.
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May 2022 by Leyla Tairova
I bought 6 chairs at November 4. They promise delive them before Christmas . Before Christmas they said that I have to wait until February. In the beginning of the March they said that I have to wait just 2 more weeks. In the beginning of the April they sent mr to general store to speak witty big boss and he promise to wait 1-2 weeks. It is beginning of the May . No chairs yet and no money back.Terrible .
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April 2022 by Christine C
We were absolutely happy with the service we had here with Steve. He helped us pick out furniture for our whole house we had just bought in Palm Coast. He helped pick out exactly what we were looking for with ease, and was very helpful in a relaxed atmosphere. He went above and beyond showing us pieces in other stores to make sure we got exactly what we were looking for. Delivery went smooth with Mike who was fantastic to deal with. Even a few blemishes were fixed swiftly and they really made sure we were taking care of. Everyone was super friendly which was a huge plus. I will work with Steve again for sure after the 5-star service. Thank you again!
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September 2021 by Sandra Siepietoski
It was okay, seem to be over priced and delivery charges expensive.
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June 2021 by Gregory Huzior
Nice. Dovetail construction Hard wood.
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March 2021 by Debra Heywood
Hopefully this will be the a 5 star rating but I will reserve my rating until we get the furniture. Skylar was very good to us. Nice choices, good prices.
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March 2021 by Igor Tchijik
3 times arrived here in differenttime , all time closed. At door said - open 9 - 5 pm...
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February 2021 by Skip Wilson
Stay away from this company!! We ordered two recliners. We were told they would take 2.5 months but it took 5.5 months. The chairs we got were not the chairs we ordered!! We called Lilly (Our sales woman) and told her and she agreed to have the chairs picked up and a full refund given. Then some guy named David (one of the owners) got involved and everything went down hill. He said we did get what we ordered because it says so on the invoice. We told him we understand the invoice is correct but the chairs are not what is on the invoice, they are the wrong chairs. He said he would take the chairs back with a restocking fee and a pick up fee. What a mess, so sorry we did business with this company!!
