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June 2024 by Zed Leppelin
This bank is a joke. Always people standing around, not helpful when chase corporate told me to bring cash then they wouldn't accept.
Stay away. So not worth it. Plenty of other banks nearby
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March 2024 by S CU R
My CD matured and i must go to a branch to see their limited number & busy banker to get my money out ( moving from CD to checking). I am only given a week before it got renewed ‘automatically’. I have no choice… must see a banker. I am now sitting in one of their few vacant seats in a branch with a 11 am appointment .. now it’s 11:47am and i am still waiting.
…. Finally it was my turn & it took less than 5 minute for the banker to clicked a few click on his computer. This primitive process kept me at the bank for 1 hr, that’s excluding traveling time. At the age of Mobile/online automated banking, this is very inefficient and wasting both the employee & customer time. As for excuse of Security, the money was transferred to same account holder Chase checking account. So i don’t see is any more secure having the banker doing it. In summary, I wouldn’t do CD with Chase going forward if their process is not going to change. This trip costed me close to 2 hr, when i could have done it online in 5 minutes.
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January 2024 by Diane Bromwell
I like Chase Bank and they have been my bank for 30 years. However, we recently moved to Flagler Beach and the closest branch AND atm is over 10 miles away. Too far for convenient atm. I’m considering changing banks.
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November 2023 by Joanne Gullerat
Can't get through to a person. Customer service is not good
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July 2023 by Al Bastien
Mary was very helpful help me setup an account.
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July 2023 by jenn tetrimino
My review is a reflection of the bank in general, not this particular branch. I am an American (former Palm Coast resident) living in Mexico and my debit card info was stolen; I have two fraudulent charges. I have been screaming into the void all day trying to report it stolen. The website will not allow me to disable the card and says that the service is down... to be "patient"... well, I'm not when it comes to this. The fraud department is an absolute joke. I keep getting transferred to people in India that I can't understand, and they certainly don't understand me. I have called multiple times and am continuously being put on hold, hung up on, or the call drops. Hours of my life that I'll never get back have been stolen in addition to my personal information. My advice: find a different bank. Do not choose Chase, especially if your choose to travel or live abroad.
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July 2023 by MediphormSouth L.
This Particular location is absolutely quick, easy, in and out. I can see how some older clientele can feel as they are being ignored. That isn't the case, chase and this branch has done everything to make it such a long interactive experience inside. You can basically do what you need via machine even your business account and only have to speak with a teller to Deposit or cash big checks personal or business. This branch when I firs moved to PC , fixed the mishap the chase bank I originally got my business account at and mad it hassle free as it could be. I dont think I had one worry during the whole process. I just had to sit there for 30 mins while she was in back and forth phone calls and faxing papers back and forth with the originally branch.
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June 2023 by Mario Komenda
Bestest
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April 2023 by Ilia Iliev
Scammers. Will rob you of anything you have, even if you're on negative balance
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April 2023 by Lourdes Devito
I’m opening a checking & saving account …:the call center number is the worst ..::im trying to updated my personal info in the app Chase and the message is that it’s not working, I call & it’s only the machine responding & music…:::can’t speak with an associate so far for the last 3 days ..:::it’s really annoying .:::::the banker in the office Hector was very professional & convinced me to open these accounts .::::but the call center is the worst
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April 2023 by Eladio Reyes
Very friendly and professional and accommodating staff.
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January 2023 by Glenn Sims
I've been a customer for over 25 years! Always great service! They have the best online app too. I won't bank anywhere else!
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January 2023 by Brandon Agata
Incompetent and a waste of time I have had nothing but problems since opening account here wish I went to Wells Fargo instead
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August 2022 by Lisa Bologna
So apparently if you go in there with more than $100 to open account, they don’t have people that can open account. They told me that the girl that opens a certain account was on jury duty. Wow !! Even the bank manager seemed clueless. If you need to invest your money or open a account, go elsewhere!!!
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August 2022 by William Hollyfield
The worst bank ever, my nephew went there to get into his deceased mother's safety deposit box, and when he mentioned about his mother passing away the laughed right in his face, they told him if he had the key he could get into the box, so he went back with the key, then they told him he needs a court summons so he brought that, so then they told him he needs a court order sign by a judge so he brought that and yet they still refuse him access, how do they get away with not letting him into it so he can get his mom's will,? JP Morgan owns it that's why, and we know all about JP Morgan's bad rep, stay far away from that bank, or sooner or later they will disappoint you,
