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July 2023 by Megan R.
This is where you go to bed shop! Many varieties of comfort to choose and the MOST IMPORTANT IS THEY DONT SELL BEDS THAT OFFGAS!!! 5.5 yrs ago I spent alot of money and time researching beds via the internet and ended up with a Saatva, because I was under the impression this was the only way I could get a "clean" mattress. Unfortunately, the comfort wasn't anywhere near right. We even had to warranty it out and they sent a mattress cover. My husband always hated the bed. I do not recommend online bed shopping! Come here instead and see Keith and Gary!!! I wish I knew about them then! The owner, Gary goes above and beyond! As does Keith, I had a concern when the bed arrived, fearing fedex delivered the wrong mattress. Keith kindly showed up at my home to verify. Once we determined everything was correct, he helped unwrap the rest of the package. Keith is an amazing person! I highly recommend purchasing from him. He didn't have to come to my home at 6 pm on a Thursday, but he did. He wanted to make sure we got a good nights sleep. We have slept two nights on our copper adjustable split king mattress and couldn't be happier! The brand is South Bay International and they are all made in a facility that does NOT spray chemicals on their beds. This is a huge deal! When our beds arrived I noticed no smells and IM EXTREMELY sensitive. I'm so thankful we came here. I will get a migraine if I come in contact with chemicals, so I'm most thankful. Location-It's off of Hargrove Grade and it's definitely a place where they pass on the cost savings. Avoid the strip mall stores and come here! You will be taken care of! This is wonderful service before, during and after the sale! One last thing, my dog and cat are happier too!
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February 2023 by Google user
Excellent experience and unbeatable prices for top quality mattresses. We went in just before closing and Gary and Kieth were so patient and helpful with picking out the best mattress for us. I was even more surprised that they were able to deliver it that same evening. I would totally recommend Bedtops for your mattress needs.
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February 2023 by Nina Jirik
Great mattresses, great prices, great people. Do yourself a favor and go by Bedtops before anywhere else. Their exceptional customer service and resulting customer satisfaction makes them \"Top\" notch. Loving our new mattress! Thank you Bedtops!!
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September 2022 by Kim Kimistri L'easel Rain
This owner replaced the first defective mattress, and just now told me I'd be arrested for trespassing if I come in to prove that the second mattress is also defective and not as firm as the showroom model. My question is, where's my shiny brochure for a $2500 mattress, or the warranty they louded so proudly? I have fallen out of this bed because it is not nearly as firm as the showroom model. My primary care physician as of 2 days ago notated the injuries. There are bruises running up my leg. I have a broken foot, my foot which they knew was not blue the days before bed-falling this local crook. I went initially to buy the most firm mattress there. I battle severe arthritis 43 years since I was 19. I desperately need ar 63 to have a firm mattress. Gary blocked me from coming in the door. I am continually being injured , pulled and wrenched with every night of restless (if any) sleep. Shame on these people that would take money from anyone much less a disabled woman who gave her five-year old king size XL twins 2 of them to the sales person, and a leather office chair to the owner too. Still he would not back up his product. He is a the second mattress delivered is also defective and the coward has barred a 63-year-old feeble woman with in wheelchair with a broken foot years of arthritis damage to her body shaking like a leaf going into face this debacle of a circumstance, he bars me from the door as if he's afraid of me! Bad form bed tops!
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September 2022 by Bigman Pool
This place is the place to buy a mattress!! Great pricing ,great service !! And really good people … I highly recommend them . they are definitely deserving of a five star review ! Thank you guys ! Wayne …. ???
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September 2022 by Gypsy Traveler
Very nice sales people, but they never called me as a followup. They must not be interested in selling mattresses. The mattress prices are on the high end and they don't seem like their really wanted to make a sale. Disappointed in how I was treated. I'll shop elsewhere.
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September 2022 by Patricia O'Connor
My husband ,brother myself and my puppy went searching for a good bed for my brother .He needs the support of a good mattress. We thought it would be a long day looking for his needs. I was not looking forward to shopping for this .I brought my dog as we thought we would have been gone ALL day. I remembered seeing this store and thought we might start there as it was close .To our surprise we purchased a mattress and adjustable bed frame ,platform which is wonderful for his needs at this first stop . We were very happy with the selection and price and not having to shop elsewhere was a blessing .The service was excellent Kieth took good care of us and helped us find exactly what we needed The owner Gary was also very friendly and enjoyed my BellaMia puppy .Thus an excellent rating is due them .
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September 2022 by Kim C.
"Clearance Center." Does this mean they offer factory rejects, or closeouts? I ask, because I paid $2500.00 in cash a couple weeks ago - 1) got a flop of a defect delivered. 2) It was replaced with a defect of another dis-comfort. NOT firm, but quicksand, far different than the one I paid to purchase, expecting the SAME QUALITY displayed on their showroom floor. I didn't get it. I ask because where's my shiny brochure? Where's the warranty they proudly touted? If it's legit, where's my professional package of paperwork one gets with newly purchased brand new expensive furniture? ex·ploi·ta·tion [eksploitāSH()n] NOUN the action or fact of treating someone unfairly in order to benefit from their work: "the exploitation of migrant workers" synonyms: taking advantage · making use · abuse of · misuse · ill treatment · unfair treatment · bleeding dry · sucking dry · squeezing · wringing · manipulation · cheating · swindling · fleecing · victimization · enslavement · slavery · oppression · imposing on · preying on · playing on I was told to go in and speak to owner Gary. "Gary said you have to come in and talk to him because I can't do anything because I switched it out already once." This was the last concern I received. I reminded him I'm ordered to a wheelchair with a broken foot, and my surgeon has found further damage within the past day or so. I am to stay off the foot, emphatically stated. I gave him details of the falls, and how I'm further injured because. How both my husband and I have fallen off our respective sides. There is NO side support to prevent falling. We're in our 60's. It is critically important for safety, that prevention is wisely considered. Fall 3 was off the end of the bed where it IS firmer, so I took the tactic of trying to get into the wheelchair that way but got banged up, falling down as I went wrenching, bruising and further injuring. Finally, a week and a day later, the first-time leaving home (except for doctor afterwards, my big toe witnessed as BLUE by doctor) I went in on Saturday, September 3rd, 2022 (yesterday,) to talk to Gary. Gary blocked me at the door refusing to permit me entry. He told me if I were to enter, I'd be arrested for trespassing. How do I prove my second mattress is in fact another defect now? NO shiny brochure. No warranty. No honor or human kindness. I called the police. The officer politely listened. They can't help. A disabled woman in a wheelchair with a broken foot, Gary blocked. A repeat customer, mind you. I gleefully gave the bed I bought 5 years (2 twin XL's, clean as new, not a spot on them,) to the salesman, because he didn't have a nice bed. He was thrilled to receive such a gift. I'm still glad he has a decent bed, but sad how this has turned out. Just before writing this, I spent 48 minutes on the phone with a hospital crisis counselor who is encouraging me to come into the ER for an overall evaluation. I honestly don't know how much more of this worlds' inhumanity I can take. We live in a world where the good is bad, and the bad is good. I'm felled to fear-filled tears for the coming years, thinking how I'll have to endure PAIN that gets no better with age y'all. I have been to my doctors who have substantiated my truth. I am in pain from my jaws to my toes, with bruises down one leg, and a BIG BLUE toe that HIT the floor as I fell. It was not blue at the foot surgeon the week before. The initial break is not new either, so the bruising only resulted from the HIT. It bruised after the flop off of a so-called "firm" mattress I bought BUT was sold a shill of 'no-goods.' I certainly have NO warranty whatsoever now, do I? The coward locked me out. Again, where's my shiny brochure? Would you trust him? Wanna go buy a mattress? Save yourselves this drudgery, disappointment, thievery, dishonesty, indignant indefensible conduct towards another human being. Shop elsewhere and get a professional receipt et al. On
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August 2022 by Cheryl J.
Love, love, love our new mattress set!! Owner Gary, and salesman Keith, was fantastic to do business with!! ? My husband and I, highly recommend this family owned business, you won't be disappointed!! Great prices, warranty, most comfortable mattress we ever slept on! Thank you Gary and Kieth!! ?
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August 2022 by K Moore
This place is an absolute sham. Be careful.Also they admitted to having beds that come from two different countries that look the same. They are selling fake beds.They also sold to me that I could finance to help credit but it’s a lie and snap finance does not report to credit.(I could have just paid cash anyway)They also gave me a date my bed was coming so I cleared out the room and put my mattress out for trash. Never got a phone call till I called and they told me they already gave the mattress to a different customer so I had to wait.That’s when I ended up with a fake bed. Then they tried to charge me a second delivery fee to swap it out.Owner was too busy to communicate durring this also.Definitely do not recommend.
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August 2022 by Shareen Jabbari (luke skywalker)
Wonderful people. I only needed a boxspring and they were so accommodating. Fast delivery. Thanks so much. I will return when ready for a new mattress. Excellent service.
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July 2022 by Taylor Shearer
Judy, Gary, and Jeannie are wonderful! We had bought a few mattresses and box springs from them! They are always so friendly, and helpful! I recently just bought a mattress and box spring for my spare bedroom, and the bed is so comfortable, my guest will never leave! Haha Great people and company! I will continue to shop there for all my mattress needs! Thank you so much!
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July 2022 by NoodleDragon
Very easy and cooperative to work with! Polite staff who easily helped us out with what we needed. We bought a mattress foundation and staff helped us get it in the truck, quick and easy. Thank you for the service!
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June 2022 by Joanne Sugden
Garry and his co-workers are the best and very helpful. They go above and beyond to make sure you’re satisfied. It is my third time being there, bedtop mattress would be the first place I would recommend!
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April 2022 by John Pruett
I took Pop here to try to find a new mattress with adjustable base. Folks let me tell you, he doesn’t buy anything without careful consideration. Well, he bought today. Great customer service and excellent inventory.