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March 2024 by 5 Mulcs
We say thank you but you give a dead pan stare and no response. Maybe if you're employer would replace your terrible intercom system you could do your job without treating people so miserably.
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October 2023 by Jimmy Beck
I have never had worse service when calling a pharmacy. They were rude and unhelpful. They told me that they couldn't verify my identity over the phone and hung up on me. Every other pharmacy that I have ever spoken with has asked me hippa questions to verify my identity and then offered to help. I didn't remember all of the medications that I take and just wanted to know the names of the medications I was prescribed.
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September 2023 by L West
This pharmacy is ridiculously awful. Beyond description terrible. They have zero care, zero empathy. They do not order meds when they are supposed to. They lie about it when questioned. They do not apologize they just shrug. Zero communication, zero care. There was a time when they would say “be well” when you left, now it is basically a big F you. I would be happy to discuss my experience with anyone who wants to know.
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August 2023 by Michael
The slowest pharmacy in the universe. Do not get prescriptions filled here. If you have more than one car in front of you in the pharmacy lane, it will take at least 20 minutes. Unbelievably disorganized staff.
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August 2023 by Sheila K.
I have lived in Palm City since 1995. ALWAYS a Walgreens girl. THEN Dick Scott became Governor and ALL State employees have been STUCK with inept CVS EVER SINCE. WHY?!?! His wife has her stake in it... I believe that's called a kickback!! DeSantis, impress us and switch us back to Walgreens!! Everytime I have ever waitied in the LONG PAINFUL lines to do anything with the pharmacy, it's a CLUSTER! EVERYONE in line, amazing, same complaint, let me give you guys at CVS a CLUE ( READ YOUR REVIEWS) you are a 1 rating across the board and that's ONLY because we can't leave one in the negative -5....Pray for a screwup like Bud Light or Target and then... you to will slowly be history!!
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August 2023 by Scott Rowley
This pharmacy is completely incompetent. The staff is rude and condescending. We have been with this pharmacy since it was an Eckerd's. Moving all prescriptions out of this horrible business. They don't have common products in stock and their prices are the highest in town. The lines are always long and help is not usually available. Went for a prescription yesterday that was called in by the surgeon 2 days prior. My spouse had surgery and needed the pain medication she hoped to not need. They said it wasn't in stock. No call or warning, just too bad we cannot fill. I asked the pharmacist to transfer prescription, no can't do Class 2. Call the doctor, it is not our problem, it was a Saturday! They should shut it down, it's dangerous to use this pharmacy for patient health. Avoid this place at all costs.
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August 2023 by Jackson R.
this pharmacy is terrible! no one works! they didn't have my medication in stock and the prescription was sent a week in advance, I called the day before to see when it would be ready and only THEN did they tell me they did not have the Medicine in stock. they told me they could order it and it would probably take a week. therefore, bc they didn't let me know when they got the prescription in so I could call around to other pharmacies, I then had to go off the medicine and back onto it. Everyone here has an attitude and I feel like no one knows what's going on. I've never been to a worse CVS.
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July 2023 by moe Joey
The pharmacy here sucks. I waited in line for 9 minutes and not one person said they would be right with us. One I reached the Asian woman, I asked her to check the price for meds seeing that I don’t have insurance. She gave me the price. She never offered the RX discount card. I had to TELL HER to offer me the RX discount. She told me to go and look it up myself I then told her no she was to look it up in her computer and to provide with with the discount that CVS provide for there customers without insurance. I also asked her if she was too busy to help me. It’s like pulling teeth for good customer service.Love CVS in West Palm Beach. This one in Palm city sucks
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June 2023 by Kaitlyn Isham
Pharmacist were so rude. Told me I had a co pay when I had insurance. I asked to please run my insurance she rolled her eyes and told me to go to the back of the line (i was at the drive through) So i did. I went back through and they said my insurance thinks I had another insurance so have to figure that out or pay out of pocket. I said i would pay out of pocket. Told me to go back to the end of the line again when there where no cars behind me because I was holding up the line. I told her there where no cars and I would wait. By the time she came back with my prescription there were cars behind me and tried to make me go to the back of the line instead of just taking my credit card. That's when I had a breakdown and started crying. I'm 37 weeks pregnant and it took me crying and hyperventilating to treat me as a human being. I will be switching pharmacy's.
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June 2023 by Carol Karl
This pharmacy is a bunch of rude people who know nothing about customer service and are very incompetent.
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June 2023 by Noreen Molinari
The CVS in Palm City is clean and very friendly. It was easy to find what I needed, and I was able to check out quickly as I was headed into work. The sales associate up front was very helpful and explained the new rewards system so that I understood, going forward. Every store is different, but this one is exceptional!
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March 2023 by Pete Marshall
Standard store. Nice and clean - well lit.
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January 2023 by Amanda McConnell
Donna, a CVS employee had excellent customer service; she greeted me kindly, was helpful, had great eye contact, and helped me to quickly check out. I really felt blessed to see her.
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January 2023 by martin brown
Returned item no questions asked and store fully stocked
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December 2022 by Daniel W.
This is pharmacy is the slowest I've ever been to. They need to increase the number of staff, or work out a better system. It's insane that they haven't figured out that they need more staff. If you want to stand in line for an hour, this is the place for you.
