“WOW! I called and spoke to Christine on the phone to inquire about having my watch battery changed. She was very nice on the phone and said I can stop by and they could take care of it. I got there and spoke to Christine at the entrance and told her I had 2 non-luxury watches to get fixed. She took them and within 10 mins she came back and they were done. While I waited, I was offered refreshments.. I am absolutely blown away by the customer service. Thanks so much! you have earned a customer and will certainly refer anyone looking for jewelry or service. Thanks!”
“I have a collection of luxury watches, mostly Rolex models. However, I have wanted a Cartier de Santos watch since 1987. This past weekend after learning more about the watch and its history, I felt compelled to simply go and get one!And I did. Ali was very helpful and efficient. I looked at the watch in the display case and knew that I preferred the Medium for my wrist size and it’s perfect. I purchased the watch and a fine gentleman showed me how to remove links and change the band.I wasn’t sure if I’d like the watch after I got it, but I must say, I really enjoy wearing it. And, it keeps time perfectly!It’s nice to walk into a Boutique and simply buy what you want, unlike Rolex where you typically have to wait months for the model you want. But, I do miss the buying experience you get at other luxury watch boutiques.I highly recommend the Cartier de Santos to anyone still considering it.”
“This review is about the IWC boutique, which is managed by Greenleaf & Crosby. I want to give a shoutout to the IWC boutique manager, Thomas Esparza. All I was doing was buying a strap for my watch, but he gave me undivided attention, made sure I was happy with my purchase, and taught me a lot about my own watch and IWC. I will be a repeat customer. Probably the best experience I've had at an official brand boutique.”
10AM - 5:30PM
27 Via Mizner, Palm Beach“Ed is solid guy and as reliable as I have found in the high-end watch / fine jewelry industry. He has been my primary jeweler for a few years now - taking care of everything I ask him for, from access to vintage Rolex collectables, new AP royal oaks, diamond sourcing & settings (for engagement ring/tennis bracelets), and all maintenance/upkeep needs I have for my fiance's jewelry and my watch collectionI summer up in Nantucket and spend my winters on Palm Beach - anytime I need anything watch/jewelry related, he has been able to either take care of it on the spot himself, or use his people to turn requests around quickly.Ed's become a good friend - I recommend him to anyone.”
“The staff was friendly, personable, and knowledgeable. Our purchase was seamless. The offering of water (regular or sparkling) along with chocolates, was a nice touch. Very nice experience. We will return.”
“Nick took amazing care of my wife and I. Truly a next level watch buying experience. He got me the watch i asked for and he even offered us refreshments. It was just a completely lovely experience.”