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February 2024 by Big Russ
Best ups store ever.. Best employees and they know me and everyone else with a box by first name.
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February 2024 by Emmy Kenny
Wow this is the best UPS location I’ve ever been to. Everyone who works here is so efficient, nice and helpful! They deserve a raise!
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January 2024 by Ami Shabbot
First time I was there to return ATT equipment.Some issues with the ATT returns on the computer.Andrew assured me it will be sent out and texted me the proof.Great employee great and dedicated and polite gentlemen.
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December 2023 by Elizabeth
This is the best UPS store I’ve ever used. Ashley the store manager is incredible at just getting things done.
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December 2023 by The Body Clinic
I recommend this location, Ashley helped me with printing my label, fast, professional, friendly.
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July 2023 by Cortney McDonald
Wouldn't ship my package. The item and QR code I had can be shipped by UPS. It says explicitly on the website I recieved the code from that UPS merely needs to scan the code and create one of their own. It's 30 minutes before closing and either the girl doesn't know how to do her job or is lazy and wants to leave early. Your incompetence effects MY review and how I am rated. So now YOU get a bad rating.
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July 2023 by Brittany Echols
They say the driver leaves at 6 but you will be here waiting in line for over 30 minutes & if the driver gets there early he will leave early. So, don’t come here when you’re done with work because your package will never get shipped off & you will be waiting for nothing and there is always only 1 person working.
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May 2023 by Ash Pierre- Louis
Ashley, morning employee, came in clutch, helped me get a package ready for USPS next door.
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April 2023 by Rachel Giannattasio
Everyone here is always so helpful and friendly. Special shout out to Ashley- she is incredible, helpful, efficient- give that girl a massive raise!!! She has helped me so much with various projects and can't thank her enough!!
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October 2022 by Eirik Certo
$13.40 to ship an envelope. Need I say more? I use this location often. I definitely will not anymore. Ridiculous. They charge a fee for you to pay them for a return shipping label. First it was a $15 fee until I reminded them I had done it @ this exact location for $5 before. Last time I sent a box to the same exact location where this envelope is going, with the same exact process and it was only $24. Hmmmmm
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June 2022 by Alexander Millan
Through gross negligence or brazen theft a very expensive overnight express package was lost. There is no tracking information indicating that it ever left the store and they are very uncooperative with trying to get to the bottom of the problem. The most they’ve done is said “sorry” and submitted a claim to get me a refund for the $78 shipping cost, only after multiple visits to the store. The manager only answers questions with “I don’t know what to tell you” and has no way of proving the package left the store. UPS and this store have a very flawed logistics chain and horrible customer service. In the future I recommend using a carrier pigeon or dropping your package in the trash. You will get the same result as UPS.
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June 2022 by Jessica Groff
This store has gone above and beyond in helping with my shipping and printing needs! Rick is great. I highly recommend this location!
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February 2022 by Eirik C.
This is definitely my go to UPS store. I frequent this store multiple times weekly because it's the best one in all of Palm Beach County. I had something to send to Arizona and I needed it to be returned to me with a prepaid shipping label. I went to three different FedEx locations and spent four hours of my time Being told no. I went to the UPS store and the manager Rick helped me out and in 15 minutes I was all good. UPS made a hiccup with my tracking, But not to worry I called this location the next day and spoke to a representative that took my name and number and Rick called me back shortly after. The issue was resolved and once again I can only tell you that this store and Rick are valuable assets to both UPS, the public and the location. Thank you.
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December 2021 by Taylor Dance
Didn’t want to help me package and ship some items. They then quoted me $200, went to another location they did it for the correct price of $18.
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December 2021 by Christopher V.
Alex is great here, the store caters to whatever you need shipped or send. Quality and professional staff to be expected from a business on the island. They also have mailboxes and recently went through a renovation.
