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May 2024 by Matthew Lunsford
I drove thirty minutes to get to the store before closing time to arrive at 4:30. They close at 5. Doors are locked. I guess they don’t honor the hours they post for the public. Waste of my entire evening.
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April 2024 by Roxanne Anderson
The Sales Associate Tommy Baxter was absolutely Wonderful to work with! He was patient, knowledgeable and friendly. You have a life time customer! My husband was able to completely update his wardrobe. He looks incredible! Tommy helped with sizing and fit for him.
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April 2024 by Alexandra Carhuaricra
They do not do fair trade with the Peruvian communities that provide the vicuña fiber
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February 2024 by Eric M
They could use more friendly sales people as
the other locations have.
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January 2024 by Marsha Montoya
Beautiful boutique with a European flair.
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December 2023 by MarkRussellCo
A+ Highly recommend
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August 2023 by Jon L.
Back on 6/17/2023 I placed two orders with Loro Piana under order 11244380 and 11244376. They were impulse purchase that should never have been made and as soon as I got the items I returned them via the Fedex labels provided. For whatever reason, Fedex misdelivered these packages to the wrong address and was never able to retrieve them and deliver them to Loro Piana. Nevertheless, Fedex issues a claim to Loro Piana for each lost package, but Loro Piana has not refunded me for either order. Loro Piana says on their website that they insure each package for loss, theft or damage, yet this is not true. They only insure it for a fraction of the amount of the total order and when something goes awry, they leave you hanging with no refund, but are more than happy to pocket the paltry sum they get back from Fedex. The may make nice clothes, but I would definitely purchase through a more established retailer and not them. Their customer service is not good.
