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August 2024 by Laura Gilinsky
This is bar far the most unprofessional and rudest pharmacy I have ever dealt with. The techs are in need of intense training on customer service. They are discourteous and impudent. If you don't like your job, get another but do not take it on the customers with your attitude. This is what YOU get paid for. They need to be reported.
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December 2023 by Yezzika Alvarez
Don’t waste your time !It’s always an issue at this pharmacy. I literally just got off the phone with my doctor and she said that it should not be any reason for my prescriptions to be delayed on top of that. They’re rude and it seems like nobody wants to work. . The worst pharmacy ever in Palm beach ! I hope corporate can fix this. I feel bad for everybody who has prescriptions at this pharmacy. Lazy
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October 2023 by H
Not surprised to see all of the one star reviews. I have been a customer to this pharmacy for almost a year and have had horrendous service since the beginning. This team is at the very least a product of bad upper management. Don't take any of these rude techs seriously if you plan to use this pharmacy or avoid it altogether by choosing a pharmacy elsewhere. They're all going to eventually quit, get fired (likely for unprofessionalism) or will literally work here miserably til the ends of their lives. ?
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December 2022 by John S.
Never get a FedEx delivery dropped off here. I chose to have my FedEx package dropped off here instead of being delivered so I could pick it up. Whoever was working there, gave it to the outgoing ground mail and sent it to Orlando Florida. Needed this item for work and now I have to figure out this mess. Not sure what's worse that they sent out incoming mail at Walgreens or that FedEx didn't bother to look at the package when they loaded it.
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September 2022 by Will H.
Pharmacy assistant basically told me to shut up while she was talking after she sent my prescription request to the wrong doctor. Supervisor requested and she told me she was the supervisor and I could not speak to the pharmacist. Call the store back and the manager said I threatened her by saying I was coming by to speak with a supervisor. Mgr Matt got my medicine in order and I appreciate that however I moved all prescriptions to Publix (where shopping is a pleasure). I pray I never have to step foot in a Walgreens store again.. I Promise all of this happened and this is the edited version. Matt was a nice guy not his fault. (Mgr)
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September 2022 by Denise Sawyer
I made an appointment but was left waiting for a significant time. The delay coupled with the rudeness from the assistant, I will never frequent this pharmacy again. Please avoid the headaches.
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September 2022 by DENISE SAWYER REPORTS
I made an appointment but was left waiting for a significant time. The delay coupled with the rudeness from the assistant, I will never frequent this pharmacy again. Please avoid the headaches.
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June 2022 by Michael Vineis
Lisa the pharmacist was flat out too d*** and rude to be in a customer facing job. Gave me incorrect instructions regarding closing time, felt like she was being intentionally unclear just to avoid doing her job, slammed the gate on a 85 year old woman’s face so she could get out for Memorial Day. Walgreens, please fire Lisa
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April 2022 by Karen S.
They called me to say my prescriptions were ready then when I got there was told they were put back on the shelf. When I got home there was a message that they don't take my insurance now. They did last month, its Saturday I can't call my insurance company till Monday. It blood pressure medication let's hope I don't have a heart attack before I get my medicine.
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November 2021 by John Williams
had a great fire sale in the parking lot this am. lol
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October 2020 by Aaliah Fuller (Leelee)
I kept calling and it was no answer and then I got put on hold so I just hung up I was trying to call about some medicine and I wanted to speak to someone terrible service
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September 2020 by Aaliah Fuller
I kept calling and it was no answer and then I got put on hold so I just hung up I was trying to call about some medicine and I wanted to speak to someone terrible service
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June 2020 by Nicole Beckler
Pharmacist refused to call Express Script for an issue with my card. She was extremely rude and uncaring. Prescription message said ready to be picked up when instead there was a problem. Walgreens has the very worst pharmacy!
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March 2020 by Ellie M.
I have used two Walgreens Pharmacies in another state that excelled in customer service compared to this Pharmacy on Northlake Blvd. West Palm Beach, Fl. Although the pharmacist tells you a RX will be ready at a certain time, it never is ready when you go to pick up. You wait an additional 20 minutes. Other problems are that My Doctor sends Prescription Refills and the staff claims they can not find the refills. This has happened several times. Also, although you have updated the pharmacy with a new coupon, they claim they don't have it on file. The manager is extremely rude to customers and when I brought these repeated mistakes to her attention, she told me if I did not like this pharmacy, I should change pharmacies. I have never met such an argumentative health care provider. I am an RN and would never speak to a patient the way she speaks to me and other customers. I have heard her argue with other patients. I plan to take this to the next level. This Manager has shortened pharmacy hours and staff, and they can not keep up with the work load and it shows.
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September 2019 by John D'Agostino
Love the people but the pharmacists make too many mistakes filling prescriptions that are the wrong amount. Don’t know about you but I worry about the mistakes made by the pharmacy
