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April 2024 by Gay Gershoni
Mitch Cohen is the best! We had a defective pad and he solved the whole problem by coming personally to deliver and install the new pad! He defused a very difficult situation and saved the whole thing!
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April 2024 by Kerri Mizerak
I purchased a Technogel contour neck pillow to help relieve some neck pain. The pillow came highly recommended by a chiropractor. I was so happy to find it at Relax the Back Store in Palm Beach Gardens.I slept on the pillow for a week. Unfortunately, it did not provide any relief. I saw on my receipt that there were no returns on pillows and I became worried as the pillow cost $200. Mitch, the manager of the store, immediately emailed me after he saw my review and offered for me to come back to the store with the pillow. Mitch was very kind, supportive and professional. I was able to exchange the pillow for another pillow that will better suit my sleep habits. He really gave good information on differenttypes of pillows and was very easy to talk to. Mitch was extremely considerate and there was no pressure. I truly appreciate his concern for my well-being and his policy of being all about the customer. I highly recommend shopping here as they really care about making sure you are satisfied with your purchase. Thank you!!
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April 2024 by Nicole Leavell
My friend and I were in the store today. Michele helped us from every standpoint. Very caring and knew the products well. We highly recommend asking for Michele when you go to this store. Class act.
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March 2024 by Eric Wilson
Just purchased the Super Novo 2.0. Awesome chair. Great staff at Palm Beach Gardens. Mitch was fantastic! Thanks again.
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March 2024 by Claribel Gonzalez
I Am a Concierge, I had to go out of my way to help out the owners in my Condominium due to a small issues getting the delivery to deliver the items, it was a little over whelming but I had a great experience with the front clerk Michelle, she was patient and easy to work with and helped out on getting this delivery scheduled at a convenient time for the costumer. Michelle knows how to provide service.
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March 2024 by Michael Nichols
Great customer service. great products! Just purchased another Lifeform chair. Warranty is phenomenal and both companies are very helpful for any little thing that needs replacing. I’ve had my executive office chair for almost 20 years and is still like new even though used daily.
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February 2024 by Yohnnito Zvhiesla
Needed a new chair so just walked in and tried a few. Michele helped me pick out the best chair for my needs and it arrived to my house assembled in less than 48 hours. Super quick service, chair came in perfect condition. Thx guys.
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October 2023 by Jeff Burton
We were looking for a desk chair and found out that Relax the Back had models on the floor to try. With his expert knowledge, Mitch helped us make a decision. His expertise in the X-Chair made sure we ordered the right chair for us. The chair was delivered to the store and Mitch assembled it for us for no charge. The peace of mind that we have the best possible chair for us is invaluable.
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September 2023 by William Holliman
Michele did a fantastic job in helping me understand my options and make the perfect selection for my new office chair! I'm very happy with my new purchase of a X2 Executive Task Chair!
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September 2023 by Pamela F
Michelle was wonderful! What patience she has. She must have spent 3 days with me as I tested each massage chair, answering all of my questions with a smile. I would not invest in a massage chair without trying it first. If you need to buy a massage chair, see Michelle!
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August 2023 by Jodi Small
Mitch helped me with my warranty claim. He was patient and followed up consistently. Great service and an all around great store highly recommend.
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August 2023 by Chirag Patel
I bought Humanscale different world office chair from here. Product was high quality and was fully assembled for me to pick up which was super nice. The service from Michelle and Mitch was exceptional. I highly recommend this place for any of your furniture related needs.
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July 2023 by Janna Lemur
My husband and I have been going to Relax The Back to see Mitch for several years now and couldn't be happier with the quality of service and product line!We have purchased several products because Mitch has been so knowledgeable, professional, and helpful to us and our needs.I would highly recommend anyone to go and visit Mitch over at Relax The Back in Palm Beach Gardens if they are looking to purchase excellent products to help your everyday comfort and wellbeing.
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June 2023 by Angelo Caruso
Great customer service. Mitch was knowledgeable and helpful. When I had an issue with the delivery company, he worked to sort it out and get me a replacement chair without issue. Great experience, would recommend.
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May 2023 by Xman Temp
So first, anyone looking for proper bedding or desk chair should check out Mitch, he cares to take the time and the products they carry are top notch for long term comfort. Second, when I had an issue with a prior purchase he spent the time to get it resolved didn’t just leave me hanging. Worth your time and every penny to buy from Mitch.
