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September 2023 by Gaza
The hardest working folks in the Credit Card Processing Industry since 1994! ???
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September 2023 by Adam Ackerman
The hardest working folks in the Credit Card Processing Industry since 1994! ???
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August 2023 by Michael F.
Excellent customer service. Thank you 10 stars. I hope to talk to **** in future communications with Merchant Lynx.
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August 2023 by Jean C
I did a requested password update, but then when I tried to log in, it told me I had no account. Called customer service. ***** promptly answered (no sitting on hold listening to some kind of music for minutes upon more minutes). He corrected the problem quickly. Excellent service!
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August 2023 by zane b
Very knowledgeable ,seems very dedicated to customer service. A true pleasure to work with!
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June 2023 by shelly heier
Todays experience was on the best I have had with this company. Kimberly M. was very helpful and went out of her way to help me get the information I needed to satisfy my customer. I am very grateful for the help received from Kimberly M.
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June 2023 by Cynthia L
I dont know if Im allowed to use customer service names, so Ill shorten it to initials. I have recently had to call Merchant Lynx twice in the last few months and had the pleasure of speaking to **** both times. She has always been EXTREMELY helpful, so kind and very patient!!! She represents your company so well and is so very helpful and knowledgeable in every situation. I am so pleased with their services, I have recommended two more clients to them. Their rates are very competitive and you NEVER have to stay on hold twenty minutes waiting for help. ??????????
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June 2023 by RICHARD N
The set-up was quick and easy. **** A was very nice. She answered all my questions. It only took minutes to be ready to go. Thank you. I look forward to years of business in the future.
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June 2023 by Jim R
Kimberly was a big help to me this morning. In fact, everyone at Merchant Lynx Services is responsive and excellent to work with.
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June 2023 by Michelle H
******************* was AWESOME, patient, clear and very helpful!! She allowed me to take my time, running a business is never a schedulable thing and I had to stop and pay vendors as well as deal with a power problem. She was so patient and AMAZING. we are all good to go and I am confident in the support provided by her and the company. Thank you for service not found much these days!
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May 2023 by Joyce Goldsmith
I called to cancel my account. I liked that she fully understood that the service was not right for my business, and that it was costing me more money than I am making. She assured me that a manager will get back to me very soon (and before more money is taken out of my account) so that I can cancel my service with the company. I felt understood, and that someone will call me soon!
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May 2023 by Josee's Beauty Supply
We Have clover for almost 2 years. it is the #1 device for any business/ retail store. We have never have an issue . The customer service is on point. we are opening our second location soon and we can't think about any other merchant service then clover. We love it. It is easy to navigate .
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May 2023 by Lillian Simons
A couple of days ago i called to inquire about how to explain to a customer about the credit card fees. When i got hold of "Ms. Sindy D" at Merchant Lynx a lot of things fell into place. She was very patient and understanding, that I had the same issue about 6 months back and had lost that big account. Ms. Sindy D also stayed on the line with me while I worked it through, even the gaps of silence and answered all the questions I had that day. Thank you Ms. Sindy D. You Rock!!
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May 2023 by Rachel H
I too am surprised by the reviews below. I have had great service with Merchant Lynx including the follow up phone call today from **** to set up the upgraded machine. She was patient and walked me through each step. Thank you. I did have some challenges when Merchant Lynx first took over our account from another company, but they worked real hard to make sure I was happy. I even received a follow up call from the President of the company.As a retired banker I know the merchant services space is highly competitive and wonder if some of the other reviews are from competitors. ******, **************************
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May 2023 by Lucy Gallamore,
Kimberly at Global Lynx Services is EXCEPTIONAL! She was patient and professional with each of my questions. The knowledge she exhibited was greatly appreciated because I was told one thing previously, and she explained the process so eloquently that it eased my mind. Kimberly is DEFINITELY A KEEPER! An AWESOME REPRESENTATION of Global Lynx Services!!!