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July 2024 by Lindsey Fine
I have been shopping at Express for years and have been a huge fan. When I went into the location in my local mall today I discovered it is closing, so then I learned I could not redeem the express cash in my account or use the gift card I got from a return I made last year. I went online so I could use my gift card and reward cash only to find out I can no longer use it online or in “stores that are permanently closing.”
On the back of the card it says it can be used in stores and online. This is my money and I’m not sure how it’s legal to change the rules of how to redeem a gift card like this without any notice. I know the store has filed for bankruptcy (I guess I understand why now), but no business should be allowed to just take customer’s money like this. This store wasn’t even on the initial list released of stores being shut down, so I would have had no way to know it was closing unless I went in today. I do not live near another express and am very disappointed in and disgusted with this store that I have loved for years.
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March 2024 by The man
I bought a jacket and Davin assisted me with my purchase and worked very quick and fast. Super nice guy and overall great experience.??
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December 2023 by Kevin Rutois
This store has fake advertising. They have signs saying buy 1 get everything 50% off. When I go to purchase 3 things, they only gave me a discount on one thing. This is why I don’t come to these stores!
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June 2023 by Maria Gomez
Store is nice and tidy, they have nice clothing with items being ok the expensive side. Both men and women's clothes, accessories, fragrances are available.
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May 2023 by Douglas Drake
Decent looks at great prices. I surprised myself given I am a Reiss and Ted Baker guy. I bought 4 pair of the same pants in great colors. You will be surprised.
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February 2023 by mevo jacobi
Customer service really great. The ladies help me out pick out a few outfits told me if I signed up can save some money. You don’t get that service a lot anymore I was happy for the help!
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October 2022 by Ms. C.
Rude and unhelpful. I tried to return an item and they looked at me like I was insane... it was from a brand called WestUp which was through Express. I was unaware I'd have to return the item separately since I bought it from express's website. One of the workers had no clue the brand even collaborated with Express. What a headache the process was.
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August 2022 by Jeannie White
Nice selection of shirts my son liked. Little pricey.
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August 2022 by Araceli Barbosa
Cute clothes..
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March 2022 by Jasman Kavari
Best place for men outfits ?
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March 2022 by patricia roque
The tall guy at the cashier had an attitude ...Phone Number!!!!!! he yelled ...i said why??? no hi ...no how are you ....i have Express credit card ...i love this store just this kinda store "owners" make feel bad people ...
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January 2022 by JoJo Light
It is such a pleasure to shop at Express in the gardens mall. Stylish clothes, clean store. Amazing employees Especially Joey? His kindness & positive energy always makes my day ? He’s very knowledgeable of every item in the store.
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December 2021 by Debbi Price
Joey helped my son with a suit and not only warmly displayed professionalism but also expertise in how a suit should properly fit. He is an asset to Express.
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October 2021 by Kitty Cat
Luv the quality and colors of the clothes. Sign up for sales and earning discounts. Friendly staff.
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September 2021 by Jocelyn Ventura
One my favorite ?? good price and the staff so helpful I definitely enjoy this store