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February 2024 by Bob Marshall
Somewhat uncomfortable environment. Waited forever to be greeted....man and blonde woman at the front desk seemed distracted with each other.
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December 2023 by leslie robboy
Lida Monti is always there if I have any concerns. She always has great ideas for any room for the appealing look
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October 2023 by Gerald Jantzi
I was looking for a specific piece of furniture. Unfortunately, Ethan Allen did not have exactly what I needed. However, the greeting at the front desk and product knowledge of the young lady was welcome and helpful.
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October 2023 by Abhinav Jambulingam
If you have Taste of a 50+ year old definitely a great place. But if you have tinge of modern taste the collections are only handful.
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May 2023 by Amanda Stephens
Amazing experience with our designer Joseph! He is a highly skilled professional with a very meticulous attention to detail and a passion for what he does.
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April 2023 by George Gazerwitz
Designer was good with overall plan and ordering process. However, over several separate orders, we received two(2) piece that have to be replaced and one(1) bed headboard very poorly finished. Ethan Allen refuses to take any action on this piece.It took a lot of effort and follow up to get action taken on these items. Many photos provided as requested. Part of the problem noted was lack of follow up by our designer in providing the necessary information to Customer Service as requested. This include photos of Mfg Labels that Customer Service stated they requested but the designer apparently did not forward.I had difficulty contacting my designer and ultimately requested help from another. She was very helpful and worked through the status with Service to clarify what was needed to proceed. Photos all over once again before any action. Also spook with the Gallery Manager several times in this process.We have pieces of Ethan Allen furniture going back many years, but have lost confidence based on our current experiences.
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March 2023 by Ani & Andrew Rich
Nice selection, but I spent over $25,000 and when an item arrived to my home that I decided I wanted to exchange our sales person from the Palm Beach Gardens store was not helpful at all. She told me twice she was “looking into it” and never got back to me. Never replied to my emails. Zero customer service after the purchase.Reply to response from owner: a manager has helped us begin the process of exchanging our side tables. He had us meet with our salesperson again to choose new ones. She was very nice at our initial meeting, but like I said above: after we spent $30k there has been zero customer service and she was very rude last week when we met with her. How silly. She took the exchange too personal. All of this over two side tables.
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March 2023 by Diane Maxwell
Ethan Allen had a great selection of living room furniture and we were happy with the help from Robert.
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January 2023 by susan mckee
I had the most amazing experience once again at Ethan Allen…fabulous sofa and the best sales associate…Mary B. Which made the experience the best! Cannot recommend EA more…too notch!
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December 2022 by Forrester Pierce
Lidia Monti, our designer, has impeccable taste. Her ability to size the furniture for the area is impressive. We have totally enjoyed the 2 times that we have worked with Lidia and are able to enjoy the 2 rooms on a daily basis.
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December 2022 by Ross and Nista Bohlken
A great place for furnitures! Mary, one of the designer has been great!! Super easy to talk with and has a great eye on styles, designs and layouts. She helped us find our first custom dining room table as a couple! Very excited - the whole process has been fun. Thank you Mary!! ?
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October 2022 by Judy Larney
I highly recommend Ethan Allen for the quality, selection and service provided. I was fortunate to work with Mary Blaisdell in the Palm Beach Gardens, FL location. She is incredibly talented, with a keen eye for detail and design. She was very patient with me during the process of reimagining my living and dining rooms. The quality in construction of each piece is superb, and the delivery time is reasonable. I appreciate that everything is made in America.
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June 2022 by Debbie Gade
This cabinet took 7 mos to arrive. The delivery was scheduled & the day before delivery, I received a call telling me the door was broken & a hinge needed to be ordered. When it arrived, it took several hours for the guys to attach the top to the base. Something wasn’t lining up correctly. And the entire piece was covered in dust! Not the usual amazing experience with EA. The delivery guys were awesome but overall not happy with the experience.
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May 2022 by Laurie Vitucci
From our sakes designer to our delivery of our dining set, we were more then pleased. It looks fabulous. Through the years we have bought numerous furniture from Ethan Allen’s & always happy with the product.
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May 2022 by Terry Sloan
It was so easy to work with Mary and her team in Palm Beach Gardens. Ordering our bedroom set was easy and hassle-free. We were given a time frame and were pleasantly surprised when it came in weeks early. The delivery team was also very professional. I would definitely buy furniture from here in the future.
