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February 2024 by Richard Block
I ran into a problem using a 30% discount coupon that I received in the mail from CVS. The sales lady and the manager did outstanding jobs in solving the problem and making me glad that I always shop at CVS.
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January 2024 by Myra Fernandez
We had to get some things and stopped at this CVS. I had looked several places for a vitamin I was prescribed over the counter and Miriam was so nice and helped me until she found it.
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January 2024 by Loraine Jarreĺ
Tyler is the most amazing pharmacist.I am in crisis mode this morning because of the holidays. And he came through for me and told me he would gelp no problem #1 employee of the month
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November 2023 by Shawn Snyder
Ms. Jacqueline Ro, who is always exceptional, not only helped me try to figure out why all of the sudden my PA insurance didn’t cover my husbands prescriptions this month in an excellent exchange with the other pharmacy technician, she saved me from a catastrophic disaster. We are at my mothers from PA and I left my drivers license on the counter. She hadn’t asked me for it but I knew that when picking up my husbands rx I would need to show it. She immediately contacted me by phone and kept it safe at the pharmacy. I hope she will be recognized for going way above and beyond with customer service and professionalism. It’s very refreshing to have this experience as a PA resident attending to my mothers home in Florida.
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November 2023 by Rudy B.
This is for Brayden. Not all heroes wear capes. Some wear a CVS uniform and name tag.Atleast that’s whose name was on the receipt. Something happened to my dogs eye the other day, it was really late and this CVS was the only one open that had what I needed.I was shocked that anyone answered the phone when I called around 5am. Not only did Brayden answer, he checked to make sure they had the eye wash and put it behind the counter for me. I live a half hour away and my wife and I were frantic.Brayden was really nice and helped us during a really scary time. It’s been 2 full days and my dog is recovered from his eye injury. I would say thanks to the company that makes the eye wash, but I’d rather thank Brayden. Without him, we wouldn’t have been able to get our paws on said eye wash.It was shocking to have this experience with another human. They don’t make em like Brayden anymore. I really hope you see this. Thanks for being a fantastic person.
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November 2023 by Teion show
Didnt recommend getting prescriptions filled here. The people are absolutely rude here and don’t like to answer the phones. Everyone sounds aggravated once they finally answer. Not yet have I had a good experience with this pharmacy
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October 2023 by Gregory Singer
Very nice staff very helpful, knowledgeable and friendly hard to find these days thank you guys! Nice clean store too.
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September 2023 by Angelica Tavarez
I stop here almost every morning in my way to the office. Today unfortunately was my last stop at this location. Every morning I use self checkout bc there is NEVER a register open. Not a big deal but today there were about 10 people in line waiting for self checkout so I asked the older blonde lady that was baby sitting the self checkout if she could open a register and she straight up said NO. I wasn't going to argue with her so I left my items in the counter and left. I just assumed that cashiers were there to operate the cash register. I guess I was wrong. CVS may have to retrain their rude employees.
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September 2023 by Dianne Lamas
Had the Hello Kitty I was searching for. Had some problems using the coupon at the self checkout. Doug came and got me and got my transaction done in no time. Thanks Doug!
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August 2023 by Erin E.
Gotta love reviews where the reviewer is clearly the entitled person with unrealistic expectations. Is customer service lacking here- yea a bit but should you blame these employees? There is typically only one there working up front when I have been in, and with the self scans broken or malfunctioning every other customer- that one person is expected to be in 2 places at once. They have people there stocking during the day, but let's not assume they even know how to run a register, or have cleared a background check to handle cash. Maybe they haven't so we can't just assume the stock people should be running up to help you. As far as people complaining about workers' attitudes, I certainly can't blame them for being a little ornery for having to work in those conditions, they have been verbally abused by customers since covid started, I'm guessing forced to work more hours than they should because of Covid related understaffing that keeps persisting because corporate entities like this refuse to pay livable wages, cut benefits, and also like who wants a shitty low paid job working a register here if all the customers are going to be entitled jerks and completely lack patience? Not me that's for sure. But my actual experience is workers are friendly enough. No one has ever been outright rude to me or ignored me when the self scanner freezes up- which it does EVERY time lol. They offer help when it's clear they are needed. I however don't expect to be greeted or offered help out of the blue or just for walking through the door- I don't need nor want to interact with anyone if I can help it, it's just unnecessary and annoying. Now the pharmacy itself: prescription meds are a huge issue with all pharmacies in Florida- I've had issues at multiple ones, across all chains and supermarket pharmacies. I kid you not, I've had issues at every one in a 20 mile radius, and I believe it's a State regulation or bigger corporate issue. From what I've been able to learn every pharmacy can only order certain brands- or from certain labs or manufacturers. those brands are always unavailable, limited stock and sold out since they are the only ones they are allowed to order from... and what they can get is NEVER the brand that a goodRX coupon covers. It's infuriating. I'm sure the people working here are truly sick of hearing these complaints over something they have zero control over. I've asked around, and most Pharmacies apparently have no choice from which lab a medicine comes from, but what lab it comes from will greatly effect the customers price too. Only Florida seems to have this BS. Like the state made deals with certain manufacturers to only sell that brand here. At least this is what I suspect- as that's what happens when you let republicans get control. It mucks up the whole system. Otherwise, this place is a cvs like every other. They have all the things a typical cvs does. The prices are twice as much as Walmart - like every convenience store. They have a huge selection of greeting cards, more candy choices than you could want, all the last minute stuff you forgot to pack for your trip to the beach, and actually some decently priced deals on alcohol- beer/wine and some premixed canned cocktails. They will likely have the odd vitamin supplement your looking for, all the first aid stuff you might need, and a huge selection of cheap makeup that will get you through if you ran out of your Lancôme foundation and just can't get to the gardens mall. Will they be helpful and answer your medical questions and listen to you describe all your symptoms, & sit with you to figure out what OTC med you need- or will they recommend which shade of blush is best for your skin tone? no that's not their job, nor should it be.
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June 2023 by Daisy Jones
I really don’t understand why they keep canceling my orders and they won’t even give me an explanation as to why. I usually don’t come to this store but I guess it’s a sign to stay away
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March 2023 by Lisandra R.
I always go to this cvs because is closer to me. Today I went to pick up my prescription. Lucky me the pharmacist was extremely rude. First, I had to spell my name 5 times for her and she was not getting it, then she kept on telling me I had no refills left on my prescription. I tried explaining her that the doctor had sent 10 refills just recently. Then she said 2 different doctors had sent the prescription in the past. One doctor didn't send refills and the second doctor sent 10 refills. Then she ask which one she should refill. I think the answer is obviously the one that has refills left. This lady played me back and forth and tried to argue with me. She also said "you should have called" I said I tried but you guys never answer the phones. She started complaining about being short staff. I see how desperate the company most be to hire people. They hired a very rude lady that is passed due for retirement.
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March 2023 by M M
Camera for passport photos doesn't work! Seriously? And that cashier Denise has the worst customer service skills. No hi, no buy, angry, irritated attitude. She needs to do different type of job. She is miserable there.
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January 2023 by David Van Dyke
Extremely slow. You'll save time driving to a different CVS to get your prescription filled than standing in line at this one.Parking lot is difficult to enter and exit due to heavy traffic on Northlake and Military.
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December 2022 by Merle Styer
This CVS is a great place to shop.In and out is an easy thing here