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January 2024 by Eleanor Godfrey
My late husband and I have purchased numerous items from BPB. Hubby purchased business holiday gifts, me, fun stuff! We have always had luck with whatever we chose.I just purchased a couch, which by the way I love, a piece of artwork, which my (other) interior designer said was/is fabulous, and a file cabinet for my office. Steven came over and offered suggestions, with Sean chiming in with his thoughts. Both are always helpful in offering suggestions to what will/won’t look right.It took about 4 weeks for my custom couch to come in. So worth the wait. The artwork was already at the store, the file cabinet took less than a week to get. They held both pieces at the store until the couch was in store/warehouse so I would only pay one white glove delivery charge. Thank you!Nothing was inexpensive, but you pay for what you get! I got quality pieces which I will love for years to come!Thank you Steven, Sean and Jenna for always smiling and being so helpful!!
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October 2023 by Lydia Waite
I purchased many things that were brought to the home to accessorize. I changed my mind on a couple of paintings that they just called in. They would not cancel. The store policy was only mentioned after I tried to cancel an order that wasn’t even processed yet. My receipt was via text that they said clearly stated their return policy. 3 day returns with store credit only. I wasn’t looking for a return policy via text I was looking for what I spent. I really think they should let you know up front their return policy. They have been really rude. I had paintings that I didn’t want delivered that has damage and they would not fix it. I spent over 7,000 dollars in a store that the customer didn’t matter. I will never shop with there again.
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September 2023 by Tia Peters
I have beautiful pieces from here and my experience working with the owners and staff has been top notch! Especially appreciate their patience as I’m quite indecisive. I’ll be back soon!
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March 2023 by Joe P.
I was taken back by the unique furniture, decor, wallpaper and lamps in this store. Sean went out of his way to welcome me. He took time to explain the way that they bring in unusual wall art and decor so that it doesn't look like everything you see. And he does a amazing job. My favorite is the palm leaf leather light fixture. This store is just stunning.
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March 2023 by TL Miz
Don’t shop here. The sales person was extremely rude when I asked about the price tags. I can see why the store was empty and I don’t think they will make it treating customers so badly. The prices were also outrageous, if you can read the tags. Shockingly bad shopping experience. After reading another review, sounds like the sales person I had was the owner. He is in the wrong business!
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March 2023 by Julie K.
The only reason I'm giving two stars is because they have cute items in this store. I walked in this afternoon to take a look at some furniture ideas for my new condo. I loved a bed in the corner, and took a photo of it. Immediately this man was on me, questioning me like the police. "Who are you sending that photo to? " . I was shocked. I said my husband and my decorators to see if it will fit in our new home. He becomes angry and says "exactly! And they will order it from somewhere else! No photos are allowed here for that reason!". I was embarrassed, shocked and speechless. I have never been attacked like that. I didn't even make it 20 feet inside the store before he made it clear I was not welcome. I will NEVER shop there again and strongly recommend anyone that prefers toShop and not get harassed, look elsewhere.
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February 2023 by ME
While visiting my mom for her birthday this weekend we stopped in hoping to find some new furniture for my patio at my primary home and potentially for my beach house.After a few minutes of dealing with a lovely, helpful young lady the owner appeared with an attitudeHe said we don’t transport items you should “buy where you live”. When we asked if we could buy from him and have it shipped. he said NO.When we wanted the name of the manufacturer so we could “ buy where you live”. He said get out I’m calling securityI would strongly suggest avoiding this store. You’re better off finding a friendly store who’s willing to help vs hate!To be clear the owner started yelling across the room first…..as we looked at the back of a chair to see how it was constructed. In the middle of a conversation about one piece with my partner he immediately pivoted to me and yelled sternly “can I help you!” “ put that down! “. “Your not gunna shop my store” get out!” Like a switch had been flipped in his head.He clearly can’t tell the difference between a customer and a competitor. His tone sacred my 85yo mother and then the conversation was more stern between all involvedAll we were trying to do was buy patio furniture for TWO separate homes and all we got was yelled at, accused of “shopping his store” and chased out
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January 2023 by Don C.
While visiting my mom for her birthday this weekend we stopped in hoping to find some new furniture for my patio at my primary home and potentially for my beach house. After a few minutes of dealing with a lovely, helpful young lady the owner appeared with an attitude He said we don't transport items you should "buy where you live". When we asked if we could buy from him and have it shipped. he said NO. When we wanted the name of the manufacturer so we could " buy where you live". He said get out I'm calling security I would strongly suggest avoiding this store. You're better off finding a friendly store who's willing to help vs hate!
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September 2022 by Laura Olsson
I love shopping here - beautiful, high quality items. Owners are fantastic. We’ve purchased gorgeous home decor on several occasions and also furniture for our business. Highly recommend.
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August 2022 by Sharlene H.
I would have loved to say that this place was wonderful but as for my experience it was everything BUT wonderful. I walked in today with a family member as we were given a list of items to purchase by my interior designer from This store . We walked in and there were two frames I absolutely loved, they were beach drift wood and framed, I said out loud " oh ! This would go perfect above my bedroom set that I purchased a week ago from RH. My family member said" oh ! I have a friend that makes something similar but for tables! She showed me a few pictures on her phone and jokingly said " I wonder if she could make something similar, she lifts her phone up, to take a pic, and I responded "no I actually LOVE these pieces ! I wonder if I could get two of the same piece to have four to fill my wall up! ". She said " oh ! Haha ok , ok , and I moved on looking for the pieces I originally came in for, (NO photo was taken ). At that very moment mind you we were NEVER welcomed in, No other customers in the store. Just the older gentleman working at this store . This gentleman fiercely rushes over and says with a short manner "no photos can be taken in the store" I responded with my soft voice " oh she didn't" with a smile , She was about to but she didn't. He responded " I find that hard to believe when her phone aimed at the light fixture and snap a shot and bought her hand down, as he was explaining with such a mean gesture and horrible attitude . He then continued to steer angrily at me directly as if I was lying and when I turned back he proceeded to share that my other person took a photo of some light fixture at the entrance.. funny thing was We never even looked at a light fixture, I said SIR! She did not, and it just became ridiculous. He proceeded to argue with me, never in my 39 years have I ever had anyone argue with me over something that could have gone smoother by saying ," ! HI ! Welcome in, just a kind reminder no photography of our store.. " I held my hands up palms out and said " Sir, clearly we are not welcomed here, we are leaving but she did not take any photos, quiet frankly this is gotten a bit absurd. He responded, "well yea ok I'll rewatch the footage of the cameras to verify If it's true.. ( I mean , how old are we ?? ) I laughed a bit because it was preposterous. My designer was there a few days ago working on a Large project for us on multiple Rooms and spoke to Shawn or maybe a Steven or both not sure on a name she gave me a large list of items to look at but we got opposite treatment. Not only were we practically forced out of this store on false accusation but I really felt discriminated, as if I couldn't afford anything in this store ( We can) . I know if I were Caucasian I am sure our treatment would have been different, clearly we were not welcomed. It felt like a pretty woman moment. We were NOT greeted, not given any kind reminder and just mistreated and harassed. No signage anywhere in the store( because I looked as we exited ) , looking for " no photography " . On top of that my designer was in a few days snapped a few photos to my husband and . The funniest part of all said and dine there is that YELP reviewer posted PHOTOS within the store on here!!, my family member didn't get that far of actually taking the photo ). I do not like confrontations it was hard for me to write this cause I'm a super nice person, but this needed to acknowledge, this isn't ok!!
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August 2022 by Laura O.
I love everything we're purchased from here. Fantastic owners. We've shopped here several times, for home purchases and business purchases.
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March 2022 by Courtney
The best selection of home furnishings and excellent service in the area.
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January 2022 by Barry W.
Purchased a large order. Furniture is satisfactory. Owner is not. Not sure what his problem is. He is rude and abrasive. Will not shop there or recommend to anyone. There is plenty of other great stores. I fell sorry for his sales staff.
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June 2021 by Joseph Roldan
This place is amazing. They have a great selection of hand picked furniture. The owners are so nice and extremely helpful. We will be back
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April 2021 by Jessica Sasse
While checking out the new construction at Victoria Gardens I discovered Bungalow and am now addicted. Its a perfect little boutique to find that right *wow piece of seating or a gorgeous entry candle or coffee table book. Definitely lives up to its name in styling using white linens, oceanic art, lanterns and driftwood designs.Wonderful, stress free (and covid safe) atmosphere. Will be returning!
