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March 2024 by A Thomas (Jahmakean)
These are good hard working people, give them a break. They are always so helpful. This is my MAILER. Oh yea.
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March 2024 by Sebastián José Sánchez Marcano
The customer service is horrible, they have a very arrogant and pretentious lady to help you make a shipment, she literally treats you very badly and aggressively, and several of them tell me that they have had that bad experience and they prefer to go to the one in Melbourne, basically there are to beg her for her to do her job
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December 2023 by Lena Lyman
I was met with an extremely hostile clerk.
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October 2023 by Louis Marsh
Only 1 Front staff working here on weekdays! You gotta be kidding me!10 people on the line!!!!Their crew management SUCKS!!!!!
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May 2023 by Gloria Minaya
I'm not one of those who complain a lot, but for a while now the emails are leaving it at another address, and my neighbor has brought me letters that belong to me and they have left it for him, yesterday I received a package from Amazon and it they left my neighbor's mailbox on Hunan st and thanks to Kim the other lady who went the other day listened to me and checked my neighbor's mail and indeed my package was there, I don't want to put anyone in trouble but they must make sure they leave packages and letters in the correct address please?
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April 2023 by Colleen Toman
BLUF; this will be the USPS store I’ll go to from now on.Went in on a Saturday morning at 9:30. When I first walked in it was me, another customer, and a clerk at the window. Within 10 mins about 7 more customers walked in. If my memory serves me correctly the clerk’s name was Maria - she was very pleasant, very efficient; she took care of me and one other customer at the counter while answering a question from a customer at the packing table. I bought an XXL packing box and Maria was patient with me as she explained she why she was date stamping both barcodes on the box. I appreciate that she showed that kindness and patience instead of assuming I knew their processes.To expand on my review, I usually frequent a USPS store in Cocoa Beach. From now on, I’ll go out of my way to visit this store should I need postal services on a weekend.
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April 2023 by Abby R.
So I had a package shipped and returned. I figured out why so I was worried I would need to reship it...The worker was super nice. She was actually really nice at explaining to each person before us what they needed. A man in front of us wanted to mail a package and make sure he got a receipt. She showed him that it had the information he needed on there.She was super nice when I had to have the package resent. I didn't need to pay again, I got a receipt and that was it. I have not had an issues here.We have a small business so we drop packages often. No issues!
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January 2023 by Kim Miles
People rather friendly and professional and would go again if need be and need services here in Florida.
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November 2022 by Jomar Negron
A couple days ago I went and all the employee’s were wonderful with me specially the sexy Latina on the corner
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September 2022 by Bigvicsadnow Sadnow
This place is really rude don't go here they y'all at customer old fat lady with the short hair is not nice to people and the black girl supervisor is not nices to customer to they both need to be fire !!!
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August 2022 by Karmen Mabry
The staff can be nice but the service is terrible. I've complained SEVERAL times about them closing early on Saturdays. Today the mail line was roped of by 1:56 and I was forced to drop my packages in the mail bin. The bin by the door for pre-paid boxes was already gone and the lady told me to drop it in the mail drop box by the 24 hr machine. I dropped it in there and physically saw someone on the other side pick it up but they didn't scan it. They put it in a mail bin and left it. Here it is 7:30 pm and it still isn't reading as scanned. The PO closes at 2pm and the mail box drop has a pick up of 2:30 pm yet my items I drop off before 2 pm are left sitting until Monday. And this isn't the first time. I'm a small business and depend on my items to move accordingly and now I have to refund postage payments because the staff here don't know how to do their job and the MGT doesn't care. Doesn't matter what you say or do nothing will get done and small business like myself will con't to lose money because the PO could careless.
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April 2022 by Kean Davirao
I noticed this one USPS Staff member that’s blonde not sure what her name is but when she speaks to customers she sounds very rude and condescending. I was at the USPS the other day to return a package she spoke to me like I didn’t know what I was doing with my returned package. Definitely not going to this location.
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April 2022 by Christina G
Honestly the attitudes are awful every time. Like me being in there is a huge inconvenience. I heard the small blonde woman talk about me when i walked away.
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March 2022 by Crystal Crooks
Customer service is okay. Everyone has a job to perform. Mail is slow for those with boxes here. Somehow, my mail to my physical address keeps getting returned to sender once it reach the post office. God help us all.
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January 2022 by Yours truly MzElle
Very helpful in obtaining info re: a P.O. Box. The clerk was very helpful.
