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August 2024 by Keith Stephens
This office wont help at all. Told me he didnt care what my reciept or customer service said and he could not print a label for my package even with the link in my account that said print to UPS thermal printer. Not helpful at all and borderline rude as he didn't want to hear or see what I was talking about. I left and went to the office in Cocoa and the lady there was very apologetic and helped without question. Go to Cocoa not Palm Bay!
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July 2024 by nv4gnyc
UPS hub, best service
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July 2024 by Aprile Gunn
The man at the counter who is blonde and overweight completely hates his job. I order alot and the package doesn't go out for delivery even when gets to station on time every single package. When you call the clerk here is completely unhelpful and will let your package sit all day long even when arriving to station on time!!!
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June 2024 by Robin Clews
My package was supposed to be delivered by am email said by 12pm today it did not arrive cannot contact any one to find out if it is being delivered, or what depot location it is at so we could have collected it where is it ?.very bad when you can not get a real person especially when you take time off to receive it .
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April 2024 by Karen Mckinney
Knowledgeable
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February 2024 by cheryl alcorn
I had to ship a huge box of clothing 1000 miles away in a huge box. I want to appreciate Vishal, the ups representative who gave me such wonderful, polite, and helpful service in January. He could not have been nicer which relieved me of a very tough job.
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December 2023 by Warren Critchley
Had a problem with the shipper. Had to contact UPS to pick up my package. They made it very easy for me to pick up my package. Thank you to UPS and it's staff.
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December 2023 by joel fennimore
Lack of communication, lack of friendliness. In my opinion that’s my personal experience, but I have very high expectations like smiles and happy to help type customer service. Those are my expectations.
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October 2023 by Benjamin Waid
Quick, easy and efficient.
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October 2023 by Dean West
The guy at the counter was weird. He wouldn't take the prepaid, priority envelope from my hand. Instead, he had me place it on the scale. I may have leprosy. But dang it. I don't look like I have leprosy.
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August 2023 by Dru Da Creator
Ups is simply the best! I met some Great people while working at the Ups! I learned alot like this location delivers 20k packages a day wow shout out to will and the 300 belt ???
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August 2023 by Randy Rimiler (Bama Bergdahl)
I’ve shipped parcels out of here for what seems like decades. The clerks are always a pleasure to ship with and the drivers are also always willing to stop with assistance for anything if you ask them. Even if the drivers seem to be in a bind or short on time they’ve always stopped, smiled and assisted me with whatever I’ve needed. I have absolutely nothing but positive words to say about these hard working men and women. As for UPS, everyone knows they’re the “great giant” in their line of work. I am confident to say there’s a direct correlation to the companies success and the epic individuals whom they employ.
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August 2023 by David W
BEWARE of using UPS. Destroyed computers.Literally everything that was shipped is damaged or destroyed.2 C64s, keys busted right off.1 1541 disk drive, disk lever broken.1 IBM keyboard, keys busted right off.1 IBM 5150 PC, disk drives broken out of their mounts to the chassis.1 Toshiba laptop, case broken around PCMCIA slot.1 AST laptop, case broken around battery compartment and cover broken off.2 IBM monitors completely destroyed.
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July 2023 by Randy Rimiler
I’ve shipped parcels out of here for what seems like decades. The clerks are always a pleasure to ship with and the drivers are also always willing to stop with assistance for anything if you ask them. Even if the drivers seem to be in a bind or short on time they’ve always stopped, smiled and assisted me with whatever I’ve needed. I have absolutely nothing but positive words to say about these hard working men and women. As for UPS, everyone knows they’re the “great giant” in their line of work. I am confident to say there’s a direct correlation to the companies success and the epic individuals whom they employ.
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July 2023 by Giselle Marzano
This place is old, dirty, unorganized, messy, and smelly. Rude office person who acted like I was bothering him for picking up my package.
