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October 2023 by Edward Kuonen
They got me home in reasonable amount of time. Price was okay, needed receipt for insurance reimbursement but the young son left the customer info and date blank, insurance company issue with missing info on receipt; 2 months now waiting for state farm's reimbursement.
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September 2023 by Christopher Quintero
Quick, responsive, courteous, and professional!The owner himself came to tow my wifes car when it broke down. This local owned business gets it right the first time and I won't be calling anyone else for my towing needs.Thanks Thomas!
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August 2023 by Andrew Wagner
Very fast, friendly, and reasonably priced. They gave me a quote, and I said I'd call back if my roadside assistance couldn't find someone. Called them back later, and they picked up my car in less than a half hour. The quote they gave me was exactly what I paid. Thank you.
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August 2023 by Joe Koehler
Great company to use, I have always been happy with there service!! If you need a tow I highly recommend them!!
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July 2023 by Kirk Miller
Awesome people great service and good prices !
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December 2022 by Brianna Williams
I am so thankful the owner of this company is truly a blessing. My car broke down on Thanksgiving day he was very polite toMe and my son . Not only is compassionate but he loves his job. I pray that God gives you abundance for your business and your family. Thank you for everythingService: Car towing
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December 2022 by Malcolm Hayes
I was stuck and my knight in shining armor came and saved the day... my slingshot was saved... They even gave me great places to take my wife to go for drinks and dinner! If you ever break down, be sure to call Thomas & Sons... the other tow spots didn't even answer or could tow my slingshot... who can't tow a 3 wheeler? I can name a few...Service: Special vehicle towing
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December 2022 by Sue Degginger
Very nice and polite. Knows their stuff. Had my daughter’s car pulled out of the soft ground in no time. Highly recommend them.Service: Car towing
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October 2022 by Brooke Nageotte
I called multiple towing services just to get some over all prices before towing my car. Thomas and Son’s had the best pricing, not only that but the best customer service! Very professional and kind. 100% recommend! Thank you again!!Service: Car towing
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October 2022 by Bob S
Phenomenal! I needed my truck taken to a shop and the driver was at my house in 40 mins. Very professional, very nice. Highly recommend their service!
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October 2022 by jessica matos
Nick was prompt and courteous. The price was reasonable.
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October 2021 by Anna Von
I have a very busy life, being a single parent and working mother of two small children. On this particular day that my car would not start, I had to call a tow truck company to transport my car to a mechanic. From the moment I called to the time that Nick arrived, I experienced only the highest standard of professionalism and down to earth kindness. When Nick arrived at my house, I handed him the full amount of money he had previously quoted to tow my car, he didn’t accept my money and quickly asked me to just hang on a moment as he hurried to check my car. He explained that he used to be a mechanic and the issues/car sounds I mentioned made him wonder about something. Within minutes, he was able to get my car running and advised me that all I needed was a new battery and even recommended the most affordable option. He is knowledgeable and extraordinarily kind. He saved me a great deal of headache, money and time and he really didn’t have to. He could have just towed my car and made a lot more money, but he didn’t. This kind of professionalism plus compassion is so rare. I can’t thank you enough Nick, when so much is wrong with the world its people like you that help me to hold on to the belief that there is more good in the world than bad. Thank you so much!!!Services: Battery service
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October 2021 by Vincent Menzenski
It is clear from blocking our driveway with no means of access to immediately being belligerent and cursing as a means of customer service to allowing their children to travel unsafely and uninsured - this company clearly exhibits a distrustful, hazardous nature, at their best. Although we were threatened that the police were called on me and my family for "recording and taking pictures of her children" and also the tow truck driver took down our address, I decided to make a review to allow others to understand what could happen if Thomas & Sons are called to their neighborhood. I have reported them to the non-emergency hotline for our protection.Ms. Heather Thomas, I appreciate you taking the time to respond here on google but I would appreciate it more if you would respond the same exact way you did here to the BBB claim, please. One-sided, delusional, over explanations seem guilty so the proper moderator should be contacted in instances as such to avoid continued harassment and false information. It is very unfortunate you and your under aged children chose to use the same dirty language you did in order to convey the dirty messages in front of my significant other, 15 year old, and 11 year old but Heather, I'm fortunate enough that my family has a sense of class and rationality. In this day in age, I expect fabricated narratives but again, Heather, I urge you to respond to the BBB claim in this case.
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October 2021 by Linda Keaton
When we had a car problem and needed a tow to the mechanic's shop, we called Thomas and Sons towing. They immediately answered the phone and responded to our towing needs. I suddenly lost the insecure feeling caused by our dead car! I would highly recommend this towing service so you can have a confident plan of action in a car drama trauma!Also, the rates are reasonable in-city and out.
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October 2021 by MichaelPatrick Shane Seiber
He help me out when my landlord had my car towed. When he had no reason to have it towed when im not even a month behind rent even thur out this covid outbreak. They're a grate family own business!
