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December 2023 by Todd Schwanke
Business seemed to have a good selection and I was ready to potentially purchase, unfortunately no customer service. It was pouring down rain, only myself and my family in the store with numerous sales personnel. No one said a word to us from the minute we entered the store to the time we left (after approximately 20 minutes). Very disappointing, will have to drive a little further to purchase. TIP: At least acknowledge a customer when in your business - you never know who is going to purchase.
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November 2023 by GFAR
Rob Leonard and crew were more than fair - just purchased my second bike there. Honest, upfront, and flexible. Worth the drive!
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October 2023 by Denis McCubbin
The team at Power Motorcycles did a great job of finding the bike I wanted and delivered it in a quick and painless manner. They changed the bags to the ones I wanted prior to delivery. we were able to get the first service in and left the next day on a 3200mi trip. Great experience would recommend them to everyone.
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October 2023 by Caleb Norton
UPDATE: Polaris ended up reimbursing me for the fuel pump and the service team here was great about following through with the process of getting the refund. I appreciate you guys.I had my scout in for a tune up and check 12 days before coming back for a $700 fuel pump which is on recall....just not for my batch of Vin #s. The team there is awesome and Alex is a great help but polaris policy gets this a 1 star review
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September 2023 by Andrei Campos
I have visited several dealers in the past, but I must say… Power motorcycles is something else. From the moment you walk in you experience an atmosphere that exudes reliability and expertise.The staff here is nothing short of exceptional. They posses a remarkable blend of knowledge, friendliness, and a laid back demeanor that puts customers at ease.I have been here before for maintenance on my Indian scout, for parts, and gear, but my recent experience with Robert L truly stood out, mostly because of the complete absence of any sales pressure.I came in with a fuzzy idea of what I wanted, torn between a cruiser, a naked bike, and an adventure bike. Robert patiently guided me through the features and nuances of each of these options. He understood that this was not a narrow search and took time to make sure i had the information i needed to make my decision.When i was ready to make my choice, I had the pleasure of working with Dawn. She effortlessly handled the paperwork, making the entire process a breeze.When it was time to pick up my new bike, I was in and out within 20 minutes. This level of service is a testament to their commitment.Kudos to the whole staff for making this establishment a true pleasure to work with.Whether you are a seasoned rider or a newcomer to the world of bikes, i truly recommend you give these guys a chance.
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September 2023 by Laurie Finch
Thank you. My experience with Power Motorcycles USA was fantastic. The process from inquiry, to actual purchase as well as picking up the bike was a seamless process with great communication. I very much appreciated working with Sales Executive Mitch Vanderlaan and Finance and Insurance Manager Denise Rodriguez last week. They made the whole process easy and very pleasant! I am very much enjoying my new 2022 BMW F750 GS. So glad there was one available in your inventory! You have a beautiful store! Highly recommend Power Motorcycles USA.
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September 2023 by George S.
I wouldn't but shit from here! They make statements about inventory that don't have the manager couldn't be bothered to actually help the customer. Then I get text randomly from them at 8:11 and 6:43 am
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August 2023 by R R
Great experience working with Rob on a trade-in of my old bike for a new BMW. Very efficient and easy transaction. 5/5!
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August 2023 by Ken “Superman”
Business must be great because no one says a word to you when you enter. Walked the yard to see bikes outside and entered, and no less than five people looked right over me.I walked out and was finally asked if I had questions after I left the showroom floor. No questions now that I'm leaving. I'll keep shopping around for some customer service, and then I'll pick up my next ride.
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July 2023 by Martin Bonadio
Mitch was very helpful. He was transparent and helpful me with my needs before I ever stepped foot into dealership. Once there the sales team gave me the space I needed to make a decision on my trade. They were fair and honest, and took the time to figure out how to get me to my decision. There was no negative pressure. There is a reason I have bought 2 motorcycles here in the past 2 years! Indians are great - but a good support team makes them even better!
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July 2023 by Mike Rosa
I'd give them more stars if I could. After getting jerked around by another dealership, I looked for another Indian motorcycle dealership and found Power..... They had the bike that I wanted in stock, so I gave them a call since they're 2 1/2 hours away. I spoke with Rob Leonard on the phone, super friendly and professional. I told him which bike I was interested in, he texted me pictures and sent me the numbers via email. Power was MUCH cheaper than the other dealership and much more friendly.Dawn in financing was a pleasure to work with. She had everything ready for us when we arrived.....we were finished in no time.One of the better dealerships out there.....you now have a long time customer thanks to your outstanding service.
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June 2023 by Robert F.
Had my Indian challenger serviced here after moving to the area. No issues. Same day turnaround.
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June 2023 by James Sharp
These folks are fantastic. They made me a good deal on a new BMW. I drove 200 miles on a Saturday. Walked in. Met everyone. Was back on the road in an hour-and-a-half with my new machine securely tied down in the trailer that I bought. Rob in Sales and Dawn in F&I were awesome to work with. Just super-nice people.
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June 2023 by Jim S.
I could not have been happier with my experience with these folks. I purchased a new BMW from them and the entire process was flawless from start to finish. Being a cash buyer, obviously, simplified things. They made me what I considered to be a fair deal and I made the 200 mile trip to Palm Bay with a rented U-Haul motorcycle trailer. Rob in Sales is a super-nice guy. Dawn in F & I was a delight. Chris, the Parts Manager took care of me with the purchase of some accessories. After Dawn and I completed our paperwork, Rob and Chris securely tied my new machine down in the trailer. I was in and out in under two hours. Due to the dealership's distance from my home, I will likely not be utilizing their service department. But if I lived closer, I certainly would. Superb experience in every respect. All-in-all, I could not have been more pleased with my experience.
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June 2023 by Akshay Patel
Great dealership. Drove past one in my town to purchase with them. Mitch helped me out and is the best. Dawn in finance was clear and very instructive. Even sent my bike for repairs to them because Alex was amazing over the phone.
