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December 2023 by Setitenut
There is no storefront as the internet says, When I went to buy a CPU Fan, I was told to use the website, many of the items on their website were poorly described and when I asked for a person who could help answer my question I was given a young man who I had to spend 5 min explaining what a mounting bracket was and where to find on their product box the specs of what boards the Fan fits on. Found out that they are charging full price of fans that have been outdated for almost 9 years. Just go on Amazon, the lack of a storefront and lack of knowledgeable staff give you little reason to support them.
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December 2023 by Janice K
Best company for watercooling your computer as well as all other kinds of modding gear. I highly recommend them to all.
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October 2023 by Steven Rossi
They have always supported my water-cooling needs as long as the parts were in stock. BUT, customer service was not the best, and no matter how many times I have called, no one returned my calls and if I was asking for a water-cooling expert to answer my questions, I would be placed in a queue and always had to leave a voice message. Other than this, they deserve 5 stars!!!!
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July 2023 by Manuel P.
Horrible company run by buffoons. I paid, they failed to ship. The staff is horrible. I've seen better customer service from India. I will never buy from them again. Emily at logistics even tried to banned me multiple times but failed. A simple VPN got me in because they tried to stop me from writing a honest review, she's not that smart. I had to take the high road because I refuse to buy from woke liberal company. Don't buy from them if you support American Values. Buy from the official source instead like EKWB.
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June 2023 by Corey Smith
Cerkoated my lobo to match other components perfectly. Also did everything to accommodate my timeline.Thanks to everyone over at performance-pcs
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May 2023 by Jonathan Passero
Horrible experience, i bought a ek direct die block from them which ek has stated online that it is defective. I have been going back and forth with performance pcs for a week now trying to get a refund. but now they say they have to talk to EK first, ek is now on vacation. so I gave my money to performance pcs but now will be waiting weeks to hear anything back and all the while I cant use my computer. might as well order directly from ek and other manufacturers next time, if they dont have the ability to refund a defective product. so frustrated.
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February 2023 by Gaming Pieces
OK, long story short, if you need water cooling for pc, get it from here!Now a little more detail, the customer service online is top notch, quick, helpful and friendly answers, mail interaction was on point, even when a item was out of stock, giving me options. Finally the day I went to get my stuff, everything was there and accounted for. As for the quality, the pic is a custom made distro for my 7000d. Thank you so much PPCs.
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September 2022 by Devon Toner
Ive been shopping at ppcs a bunch over the years, their prices are always reasonable(Ive never noticed large price increases over other shops), always have had discount codes, always have most if not all the bits and bobs Im looking for, and always have prompt good customer service.The best watercooling pc shop in the US imo
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September 2022 by Y W
Wide range of products at competitive pricing. Most items ship out the same day. Despite living at the opposite end of the globe, delivery took less than 5 days. Highly recommended.
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August 2022 by Paul Rubbert
I recently placed an order and had the wrong parts delivered. It was disappointing and frustrating that the order had multiple people sign off saying it was correct. When trying to call the day I received the wrong order, I received poor customer service. However, the next day a manager reached out to me, picked my parts herself and guaranteed the order to be correct. She also went as far as to have the correct order shipped next day air. She also applied a credit to my account. Even though I received poor customer service day one, I have no problem giving a 5 star rating to PPCs for how they handled their mistake and made things right. I highly recommend anyone to do their custom PC business with PPCs and look forward to continuing to do business with them as well!
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July 2022 by Taylor Orr (TheDominionX)
Great products, top notch customer service, fast shipping and the products are well packed for shipping. Been shopping here for close to 10 years, never had a problem. Wont look anywhere else.
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April 2022 by Alan Matthiensen
Always delivering top-notch products, service, and assistance when needed. I have been a customer for a couple of years now and really enjoy doing business with Performance PC's, Inc. They do an amazing job and I would like to recommend this retailer to anyone looking for quality PC components. Customer Service is also simply stellar, they go above and beyond for customers - keep up the awesome job y'all! ?
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January 2022 by Marc Allen
Never a bad experience with this retailer. Great selection and prices what more could you want. Also great customer service as a cherry on top. I will stay a customer of theirs for a long time to come.
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December 2021 by Jonathan Lane
I have been ordering water cooling parts for years from PPCS and never had 1 issue. Prices were solid and shipping was always fast.
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November 2021 by gaia
Absolute top tier. Been buying from them for 3 years now and the customer support is always extremely responsive. Best place to buy any watercooling gear.
