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January 2024 by Cesar Marcano
Probably the most unethical place I've been to in a very long time. I requested a cheap phone plan with a cheap phone for a family member that is visiting us. The Customer Sales Agent mentioned that I could only do the $65 plan, I needed two phones, chargers, and cases which ended up being $324. Obviously, this was unacceptable since I've done this in the past, and I pay $138 for 5 lines with T Mobile. I ended up going online and requesting a new phone. I got my phone in 2 business days with the $40 plan and had to pay an additional $20 for the phone for a total of $60. The phone works great with no issues.Do youself a favor and go directly online. These people are scammers and only want to sell or upgrade you to unnecessary deals/features/equipment and charge 5 times more than what you need.
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July 2023 by Chrissy Flynn
This is the only store I will go to! The manager is amazing and very happy every time I go in. The other staff is also very friendly. The store is always clean and I recommend everyone who has metro to use this store. Don't risk a bad experience at another one like I have.
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June 2023 by Amp f
Good service great team only knowledgeable location around
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December 2022 by Soonja “Jun” Nam
The staff is great here. The young lady who helped us was very patient and quickly got us set up for a new device. They're not salty like some other MetroPCS I've been to. They get 4 stars for staff alone, would've gotten 5 if the company provided more phone options.
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November 2022 by Luis Meléndez
Bad attitude and you need to train your staff very awful experience
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November 2022 by David Stange
I went and purchased a T-mobile revvl yesterday for my son. Upon opening the box I noticed that the was no charging brick or cable. I called the store where I purchased it and the lady informed me that companies are not giving you the charging brick. She again insisted on me looking in the box again. After I described everything in both boxes she then tells me to bring it in and we will look through this super tiny box together. Not to mention the whole time this is going on she's all but calling me a liar. Pretty pathetic that I just spend a few hundreds of dollars in that store and have to go out of my way to pester something that should have come in the box
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October 2022 by Tyler Moore
Friendly staff and helpful with my needs for needing cell service while being out of town. Thanks
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September 2022 by Harold Watson
I went to the wrong store but they were great and sent me to the right T Mobile.
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August 2022 by Scott Macintyre
Always helpful and fast
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July 2022 by The Brazen Raven
Best Experience I have had all year for customer support Yanal took care of everything I needed and in a fast effecient manner. Now my mom has a new phone and she couldn't be happier. Even the temp worker was a big help over the phone keep up the good work!
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July 2022 by C K
What a rip off. I'm still waiting for my refund. Thanks Liz for nothing. By the way, I just read your reply. How is that helping me? You ripped me off. Glad to hear " your going to improve" I want my money back!!!!!
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March 2021 by Wael Alnatour
Excellent service, very knowledgeable employees i would recommend that store to all my friends and family members and everyone else
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March 2021 by Robert Spherically
Have always been treated nicely, and helped in a timely manner.
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February 2021 by john marshall
Very nice people. Quite knowledgeable and on top of everything. Pleasant experience.
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January 2021 by Catherine Fortune
Workers are very helpful and courteous
