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February 2024 by Kristine Clement
Stephanie and Jazzy were super helpful today when the customer service line wouldn't help me! Y'all are amazing!
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February 2024 by Raymond Rosario
Jazzy really helped me with my service and new phone thank u for the great customer service ?
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January 2024 by Linda Rachelle Dennis
Jazzy help me she is very friendly and awesome at her job. She has a lot of experience at her job. She help me it everything I needed and won't with no problems. Metro should have her training all the customers service people. And she always had the biggest inviting smile with is very contagious which the whole world need s along of right.Thank you Jazzy.
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January 2024 by Norma Bruneau
Jazzy is the most helpful person you could ever have .very polite and very helpful.she has an awesome person.i will always use jazzy.
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January 2024 by Lauren Williams
Jazzy is very helpful with setting up my new account and she even applied my screen protector on my new phone with no trouble. The customer service is excellent.
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January 2024 by Karim Salim
Jazzy has been a great help activating two lines!! I will definitely recommend this store! You made my wife very happy ?
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November 2023 by Yolanda Rodriguez
Jazzy,Valeria and Niesa are so Great.They have a lot of patience with me. I going there 3 times week because for they can help me with my phone . They fix it every time I miss my phone up. And they teach me how to use my. They are the Best workers in your store.they make me feel like family. Thank you for always helping me guys.
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September 2023 by Sophia Lacy
Jazzy has great energy and all about customer satisfaction and very thorough. She is not pushy at all but more concerned about meeting your needs. Ask for Jazzy you will be pleased with her customer service!
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September 2023 by Chrissy Flynn
I went in yesterday to get something taken care of as far as proof of income for the discount on my plan. I was told to go into the store. I went to the store, the lady I dealt with was so very rude and ignorant to me. She had a complete attitude when I told her why I was there, she was very rude and snippy and irritated and said nastily how she'd be with me in a minute. I told her I won't tolerate this treatment and walked out. I won't be walking back in either. I'll take my business elsewhere!
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September 2023 by Greg Stage
Excellent service, Jazzy hooked me up (mid trip to Miami , no service period !!! ) Got my phone working after a faulty transfer/port from T-Mobile , hours earlier in Orlando. Left super happy with service. Thanks Jazzy !!!
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September 2023 by Joe Davenport
Niesia Is great!! Best customer service.she helped us save money on our plan , and explained everything to us so clearly Awesome. Anytime we need help , we will go directly to her.
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June 2023 by OPkaren blake
My service is fine. My problem is NOW trying to pay my monthly charge. It used to be a snap. But now very difficult. They need my 8 digit code, established 10 years ago or more. No idea… I try to resolve this. They said will send a code….no code ever. Now, I will go to the store and again try to set this up and pay my bill. If unsuccessful, will look for service elsewhere. Also, incentives for new customers? How about us loyal customers?????
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June 2023 by Thomas McNay
Thank you Naisa for giving such quick, friendly and successful service fixing my phone. I was pressed for time so you helped me out a lot.
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April 2023 by Jordan Wilcox
Straight garbageNever get service not even on main roadsCalls dropCustomer service is disgustingNever again waste of money and time
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January 2023 by Nelson Hernandez
They could not get me 5G internet.???