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August 2024 by Paul Melcher
Jason and the Team were able to work me in to their busy schedule and I got the required service I was needing before heading out of town. I'm really appreciative of the quick turnaround, and look forward to working with them for my automobile needs in the future.
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August 2024 by Vicki Scotti
I brought my car in for a scheduled oil change and asked that they look at the electric window motor on the front passenger side. I was having problems with my passenger window and this will be the 3rd time I’ve had to have this fixed since owning this car. It turns out that it had some dirt in the mechanism causing it to appear like it was broken. They cleaned out the debris, finished up my oil change and sent us on our way! So grateful and love the great customer service!
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July 2024 by Brent Mossbrooks
I have taken my F-250 Super Duty to three other repair shops to work on my truck and have chosen Helsel's Automotive as the only shop I take it to due to their craftsmanship, customer service, and attention to detail. This shop is exactly what I was looking for. The team at this place has earned my trust and all future business. Good job guys!
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May 2024 by Celeste Larson
These guys rock. Totally took care of me and my car. Professional, friendly, knowledgeable and timely. I cannot say enough about the awesome quality of care. Thank you so much!!!!!
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April 2024 by Ken Anne Brown
They have taken great care of us. They've gotten us in quickly when somethings gone wrong with our truck. They explain in terms I understand and they have always finished within the quoted time and price.
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April 2024 by Dominick Joseph
I'd go here for any issue on the car because they are the most professional people and the staff here are nothing if not earnest
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March 2024 by JS Minich
After being told from Kia they would need to hold my car for another week to do the new repairs they found, for only going in there for an oil change and some warranty work, they said it would be over 2,000.00 not including labor or taxes! I said give me my car back. I was referred to Helsel's and they gave me a quote, told me exactly what they would do and had my car in and out repaired within 24 hrs! And alot less money and time. !! So happy with the work! My car is running great. They even left a message to follow up on my car to call them if anything else comes up. I would highly recommend them, or use them for a second opinion. If you think it cost to much , get a second opinion! They were so friendly and professional. No vagueness at all. ! I will definitely go to them for future car repairs!
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February 2024 by Anthony Ogden
Very good customer service. Workers are very polite and helped above and beyond. Thank you for your amazing service and customer support
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February 2024 by Monica Taylor
My F150 broke down while on vacation in Palm Bay. I took it to ford to get looked at and they diagnosed some issues but what they were saying made no sense and they would not give me straight answers on the phone on how bad the issue was. Immediately after I got off the phone with them I called Helsel’s Automotive and gave them the diagnosis ford gave me. I told them I needed to drive back to Virginia and they told me they could take a look at it that day and get the truck done by the next day. Their service is unmatched. Everyone at the front desk was so kind and informative. They did a full inspection of the truck and told me what I would need to get done to make it safely back home and what they recommended I should get done. They told me exactly what the issues were and how bad it was with pictures included. And they sent part numbers to me for other issues I have to fix when I get back home. I would highly recommend this place if you have any issues with your car. They will take good care of you.
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February 2024 by Leigh Mannon
They are very professional! They always get the job done when they say it will be done! The work is exceptional and they will always get you in as soon as possible! They are truely people of thier word!!
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February 2024 by Kelly Pope
Fast friendly service at a fair price, will for sure use in the future
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September 2023 by Nicholas Siv
The guys know what they are doing. Clear and quick communication. Their timelines were what they said. They replaced my engine mounts which is a pretty big job, and had me back on the road 2 days later. Definitely bring my truck as well as my wifes truck here from now on.
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September 2023 by Florida Buzz
These guys are shady mechanics and have no idea what there doing I wouldn’t bring them a lawn mower let alone anything you drive daily
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September 2023 by Matt Price
Good and honest people, super friendly and fairly priced.
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August 2023 by Kimberly Guler
Unfortunately, I've had to give a lot of money to Helsel's in recent months. Transmissions & A/Cs are expensive! Fortunately, Jason & the team at Helsel's have sold us what we needed and nothing more. There's no one trying to upsell you repairs & parts you don't need here, like at some car dealership I've experienced. They deliver when they say they will. Also, I don't get talked to like I'm an idiot or a "dumb girl." I've gotten that at mechanic shops before. Jason explains things to customers in an easy to understand way. I've overheard him on the phone where I've wanted to snatch the phone and yell at the person on the other end, but he just patiently repeated himself 5 times in a kind tone, too. He's a saint!!! As much as I don't look forward to needing it, I'll definitely use Helsel's again for future car troubles.
