Cumberland Farms is a well-known convenience store chain that has been serving customers since 1939. Family owned and operated through three generations, it aims to provide the best products at the best prices, making life easier for busy people. Customers appreciate the friendly and professional staff, highlighting good customer service and a welcoming atmosphere. Many regulars enjoy the store’s quality offerings, including coffee, snacks, and their popular peanut butter ice cream. Employees often greet customers by name and show genuine care, creating a positive experience. The store’s grounds are generally well-maintained and attractive, adding to the inviting environment. However, some recent concerns have been noted. Changes in management have led to issues such as limited gas pumps and stock shortages, including missing items like fresh coffee, straws, and cups. There have also been reports of bathroom maintenance problems, with some bathrooms being out of order for several days, which is against legal requirements. Despite these issues, many customers still find value in the store’s affordable prices and friendly service. Overall, Cumberland Farms remains a convenient, customer-focused business with a strong community feel, though recent operational challenges have affected the shopping experience.
Friendly staff and very short waits to purchase (really just seconds per customer). The Cranberry Chicken Salad sandwiches and Angus Bacon Cheeseburgers are amazing!
May 2025
Very nice people working here , very professional and polite and great customer service , keep it up ⭐️⭐️⭐️⭐️⭐️
October 2024
My all time favorite cumberland store best staff ever
