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September 2024 by ashley Phillips
Lacey is AMAZING!!! She helped me get my auto policy lowered and then she took the initiative to ask about my home policy. She got me a rate more than half of what I was paying! She is the best in the business and truly cares about her clients!
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August 2024 by Jessica Mills
⭐⭐⭐⭐⭐
I can't say enough good things about the Susan Helwig State Farm Agency! From the moment I walked in, I felt like more than just a customer—I felt like family. Susan and her team are incredibly knowledgeable and genuinely care about finding the best solutions for your insurance needs.
Whether you're looking for auto, home, or life insurance, they take the time to explain everything in detail, ensuring you feel confident in your decisions. They are always responsive, professional, and go above and beyond to make sure you're well taken care of.
I've been with other agencies in the past, but none compare to the outstanding service and personal attention I receive here. If you're looking for a reliable, trustworthy, and friendly insurance agency, look no further than Susan Helwig State Farm. They truly are the best!
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August 2024 by Holly Gollnick
I have been with Susan's office for 15+ years. Great service, wonderful staff and alway willing to help whem needed. Couldn't ask for a better place! A big thank you to Susan and her crew for all you do ❤️
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August 2024 by kyle singletary
I have had policies with Susan for a while now and I can truly say she cares about her customers. She goes above and beyond so if you want an agent who will have your back, she's your go-to.
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August 2024 by Kathy Kerwin
Couldn't ask for a better Agent and team!!!! Thank you, thank you for all you do for my husband and I ♡♡♡
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August 2024 by Leah Berry
Susan Helwig is old school State Farm. The kind of agency service that the company used to provide still exists. Truly a good neighbor. It costs a little more to be insured by State Farm, but it’s a superior company and this little agency is crushing it. Susan, Jack, and everyone in this office genuinely care about their clients. I live in Tampa Bay and chose this agency above all others. Insure my jewelry, multiple homes and cars, and life. Yes, please. She’s earned my loyalty and I highly recommend her agency.
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August 2024 by Ashley Barber
I’ve been with this company for 5 years now. they quoted me a price and I’ve been paying it since then. Well this year I get a quote for 6 months pay half and go to pay the other half and they tell me sorry we messed up you owe us an extra 200$ on top of your bill that’s 500$.Excuse me: If you tell a customer a price that should be the end. They messed up and that’s not my fault. I was basically told they are doing me a favor by not back charging me two years for a discount they gave me and It’s my choice to go to a different agent ? The bill for 3 months.. all I was asking was to finish out my policy with the amount I was given and then I would pay what ever. I then tell her I’m leaving a google review and she tells me she is getting her lawyer on me. For what y’all’s mistake. I then find out a girl I don’t even know was on my policy as a known driver in my home and that’s how I was getting the discount. I was never informed about anything. I found the person online and she’s been paying her own and apparently Susan’s office reached out to her to see if she knew me. Sure didn’t.. It won’t stop here. Look at my post on Facebook and see all the people they are doing wrong!!
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August 2024 by Brian Hudson
Lacey Sheridan went above and beyond to help me handle my account while I was out of town. It’s a pleasure to speak with her every time I call.
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August 2024 by Maddy H
Lacey was very easy to work with and extremely helpful in finding us the best policy- with the best price- for us! She was so kind and made the entire process quick and easy. :-)
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July 2024 by Ralph Trembly
Great service as usual!
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July 2024 by Amanda Markel
I would have given no stars if I could have. How does someone hit your car and state farm after the cops said it wasn't your fault say they will only pay 50 percent of the damage. Now you will pay a 100 percent damages and 100 percent lawyer cost. I mean come on the officer said it was 100 percent your drivers fault not 50 percent. Plus I have witness statements. But lawyer it is I tried to only work with yall what can I say
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June 2024 by Kay Warwick
Lacey was phenomenal to work with! She responded in a timely manner and was so easy to work with! She also found me huge savings , it was a pleasure doing business with her ! Anyone who is looking for help with insurance be sure to reach out to her!
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May 2024 by Sheila Hinson
The insurance office is always very clean being customer service there is excellent they offer you a wide variety of choices with different companies to buy insurance from at a very competitive price I had never been there before I went with a friend of mine and I was so impressed that I'm changing my insurance over to them I think everybody should visit or at least call and compare prices of their insurance plans I guarantee you that you will be happily surprised
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March 2024 by Keith Higginbotham
Always straight with me.
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January 2024 by Pedro Rodriguez
The best
