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August 2024 by Eddie Ward
This pharmacy is the absolute worst pharmacy I’ve ever used. I’ve been using them for exactly one year and to be honest, I’ve been wanting to change for a while because they are the absolute worst when it comes to filling prescriptions. Particularly refills. They always postpone your refills for several days, or they will do a partial refill with a promise to let you know when the rest will be filled only to never hear from them again. One time, I had to call in the same prescription 6 times before they actually filled it. Each time, I had to wait forever on hold to talk to a real person and when I finally did, they acted like they didn’t know anything about it. The intervals where literally minutes… I would have changed long ago but I have several important medications that I get from them including blood pressure and cholesterol medication and I honestly didn’t want to deal with the hassle of changing. The final blow was when they just randomly told me that they couldn’t fill one of my prescriptions there anymore because my doctor was in a different city in an area that is essentially a cluster of different cities. When I moved, I kept my primary physician because I trust him and he knows me really well. The good and the bad. He doesn’t ever try to give me addictive drugs or anything like that and is just a really good doctor. I asked them why and they immediately said I should just find a different pharmacy. They didn’t care at all about customer service or anything like that. They wasn’t helpful at all. Instead they treated me like a criminal because THEY have been filling this prescription illegally (apparently) for over a year. They said they can’t fill certain prescriptions from an “out of town” doctor. Not a single word about this for a whole year. I explained to them that I simply just wanted to keep my doctor who’s office is just in a different city not that far away. They suggested that I get a pharmacy in that city so I have to drive further every time I need a refill. No thank you! I will use a different pharmacy that has competent people that aren’t wearing rainbow flags and ridiculous INCORRECT pronouns on their pajamas that they all wear to work.
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July 2024 by Hle Lau
Always helpful, Matt went over and above to assist me, he is an asset to the Company.All the employees have been very polite and helpful…H enge..
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July 2024 by Kaitlyn Elliott
The med techs have no idea what they are doing.
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May 2024 by Trey L
Good place for medicine pick up, however it is old, and therefore not reliable for electricity.
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April 2024 by Nunya Business
This walgreens pharmacy has a worker that displays they them and a rainbow flag on his uniform. They/them means multiple personalities. Advertising their personal beliefs at work is unprofessional and disgraceful. I do not want those who prepare my medication to be mentally ill or be part of a lifestyle that could lead to diseases like hiv, to handle my families medicine that gets consumed.
I am going to start using a family owned and operated pharmacy from now on. A professional pharmacy!
I wont be shopping at wokegreens anymore!
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January 2024 by Susy Pace
Clean and safe
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January 2024 by A W
Pleasant and timely customer service.
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December 2023 by Taylor
Shorted me 30/60 tablets of my prescription, while the bottle said it was DOUBLE counted and verified. The process to even get them to check the cameras and call me about the mistake that was made took days of calling and going into the pharmacy in person. Every time I need my prescription refilled there is some sort of issue here. It’s to the point where I know there will be an issue every time I’m about to need a refill.
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December 2023 by William Garcia
Came in and that said it was close. If the door are open how can you said you’re close.
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December 2023 by Breanna Kratz
Great service. Sam from pharmacy was extremely helpful tonight. She offered an extra flavoring to be added to my 2 year olds antibiotic. This made it so much easier to give her this medication, as it usually taste horrible. Will be returning in the future.
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December 2023 by Dannielle Laborte
Always a pleasant experience,staff is always extremely helpful and the store is always clean and well stocked!
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December 2023 by Lisa Kneiszler
I REALLY like this Walgreens. And I have been to many in the Pensacola area. Great customer service AND they give you a paper receipt with curbside pick up- without having to ask for one! Today the employee working the photo counter took extra care to make sure my bag was sturdy by throwing in a staple or two. Simple kindness.
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November 2023 by Tisha F
The inefficiencies and lack of customer service at Walgreens pharmacy have consistently led to a negative experience. The recurring problems, such as frequent delays, unreliable pickup times, and inadequate communication, are ongoing and have happened multiple times, not just once. From the long wait times to the disorganized system, it felt like a complete disregard for customers' time. This constant contradiction and absence of apology for the inconvenience makes using this pharmacy more of a challenge than anything.
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September 2023 by Teresa Bennett
Very friendly and so helpful. Thanks Amanda!!!
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June 2023 by Pamela Hankins
My sister had a dental infection on Saturday, yesterday. The dentist called in an antibiotic early afternoon. She called Walgreens in Pace and was told she could pick it up after 630. She arrived at 645 to find out the pharmacy closed at 6. What is wrong with this pharmacy
