About Publix Pharmacy at Five Points Shopping Center
Publix Pharmacy at Five Points Shopping Center is a convenient and friendly location that many customers appreciate. The staff generally provide good customer service, with some employees like Caleigh being especially friendly and helpful. Customers have expressed satisfaction with the speed of service, particularly through the drive-thru, and value the store's ability to handle last-minute orders efficiently. For example, staff member Dalton in the deli has gone above and beyond to accommodate urgent requests, showing a willingness to assist customers even on short notice. However, not all experiences have been perfect. One customer reported being misled by a staff member regarding medication availability and found the dishonesty unprofessional. Another customer mentioned encountering an older gentleman with a less friendly attitude, indicating that staff friendliness may vary. Despite some negative interactions, many customers are pleased with the overall service and the store’s location, which is especially appreciated for quick and last-minute needs. Overall, Publix at Five Points is valued for its helpful staff, quick service, and willingness to accommodate special requests, making it a favored choice for local shoppers.
The pharmacy bold face lied to me. I had spoken with a gentleman 30 minutes prior before walking back up and checking about 30 minutes later. The woman lied said she just got them in. Had she just said give me more time it wouldn't have been a problem but to bold face lie to someone is just ridiculous and lack of professionalism
July 2024
Recently transferred my daughter’s prescriptions over to Publix at 5 points. Coming from CVS I can’t say enough nice things about Publix pharmacy. From the speed of the drive through to the sweet and friendly staff member named Caleigh that assisted me today. Great experience and so glad I made the switch to Publix.
May 2024
Never have had a problem with unfriendly staff until we met Brian. Older gentleman with gray hair and a not so great attitude or patience toward customers.
