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July 2024 by Seth Price (Buddy)
Anytime I have an issue with my account, everyone in this branch is helpful, and always wanting to help, ive never had a negative experience with this branch
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June 2024 by Leanne Valentine
Wow! Just had the best banking experience ever. There's a host person that acknowledges you when you walk in and notifies a banking person who you are and why you're there. We only waited 1-2 minutes, so quick! It's a simple thing but not all banks do it any more.
We had such a fantastic encounter with Aleeshia! She is so welcoming and friendly, totally makes you feel well taken care of. Aleeshia is also so knowledgeable and gave us helpful suggestions that we would not have thought up on our own. We really our enjoyed our experience!
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May 2024 by Gamay Kano
I’ve been with Navy Federal for over a year, and it’s been a refreshing change from my previous “Regional” bank. Their fee-free checking, mobile check deposits, abundant ATMs, top-notch services, and polite professionalism have won me over. Even when I show up 10 minutes before closing due to work, they handle it graciously. While they were busy when I needed investment advice, I eventually found someone. My money feels safe here. Thank you, Navy Federal, for being more than just a bank!
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April 2024 by maria lino montes
Great people working at the branch
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August 2023 by Jeff Morgan
Korey was the best, outstanding customer service
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August 2023 by Lori Brown
Been with they since 2009
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July 2023 by 5ubver7
Overweight teller made me run my ID for an exchange on 20 dollars for a roll of quarters, waste of my time, it wasn’t even required.
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July 2023 by Michael H.
New client at Pace Navy Federal Credit Union. Recently moved to Florida from North Carolina and require a local institution. The joining process was handled efficiently and with great courtesy. I look forward to a long and rewarding relationship with Navy Federal.
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June 2023 by AMarie T.
Can't leave a Zero Rating. Absolutely not enough employees or, not enough qualified employees. The wait is ridiculous. Wish I could show photographs of at least two (2) dormant 'workers'.
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May 2023 by Kelsey Cooke
I have had a positive interaction each time I've been to the Pace branch - regardless of being a little disheveled (#SAHMlife) sometimes or having to bring my toddler with me. The employees have always been genuinely kind, understanding and helpful whether I met with a teller or a banker to get my needs met. I find myself preferring to go in person to handle transactions if I can because it's always been such a good experience.
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January 2023 by Evelyn Nutting
Great location,friendly staff,ample parking and close to shopping.
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October 2022 by Kym Harris
Went in for both information and to do some actual transactions, was in and out in short order, mission complete.
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August 2022 by Rod Groh
Love it.
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August 2022 by Brent Shavnore
This bank is incredible.
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March 2022 by Mackenzie Martin
I’ve never had a bad experience there in my like 11 years of being with navy federal but today i had a teller in the drive through that just made me smile i didn’t catch her name but i had my dog with me and she asked if could send some treats down the thingy and after she did she came back on the screen and was just talking to me about him and come to find out she didn’t even have a dog lol but she was so genuinely sweet and it made me smile i hope she sees this cause i needed that smile today ♥️ Thank you!
