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“I was there on 12/19 around 2:00. The wait was extremely long but my Teller, Jennifer, was very helpful and did her job outstandingly. I have been at this location before and always have a good experience.”
“Steve Jones and his team are awesome! This was our first time going through the home buying process and they did really well at making us feel comfortable and educating us. They never hesitated to assist us or answer our questions. We ran into a small setback with the Hometown Heroes program (nothing to do with Steve or his team), but Mr. Steve helped us get the necessary documents and even communicated with the party we needed to get them from. This made things so much less stressful! We are so grateful for his willingness to help. You can tell that they are reliable and trustworthy. We 10/10 recommend using Steve and his team!”
“Trident home loans went above and beyond for us. When buying a house, timeliness of information is key. Trident was on top of everything every step of that way. If we needed something, they got us the information or responded to our questions within the hour, or sooner! I highly recommend you use Trident Home Loans and Matt Holcomb to finance your next house. We are so glad we did. They made the process very easy and were so knowledgeable about the process and offering us different options that aligned with our goals and budget. Thank you so much for everything!”
“Need a place that can work with outside the box? Look no further. We just closed on a house with Supreme Lending, and we started the process in Okinawa Japan, continued during our PCS, then ended it here in Pensacola. Everything I needed to do I did over the phone or with my iPad. Any issues I ran into, Shellie Isakson was there to help in a timely, professional, and brilliant manner. We couldn’t be happier with the service. Thanks Shellie!”
“We had an excellent home loan experience with Diana Melton and the entire staff who assisted us. The process was very smooth. All aspects of the process were fully explained to us. All messages and phone calls we made were answered or returned to us promptly. Diana made sure that we knew we could call her anytime! I am so happy she was referred to us and we highly recommend her services to others!”
“Loan officer is friendly and concerned about my family getting into a home with the best financial situation. We worked on several changes to make it happen. We moved from several states away and the process seemed local. Thank you!”
“Came in a couple months ago to open up my first business account! Nervous(and excited of course), as well as my uncertainty of the process, Ms. Hira was exceptional in all areas throughout it and getting the account established in a short period of time. Thank you for your help Hira, and again I’m sorry the name was so wild(jolly green dude)Give her a raise!”
“Samantha helped me get my account straightened out when Cox Communications took a double payment from my account. Navy Federal went the extra mile for me when most banking systems wouldn't. I appreciate it very much.”
“Friendly employees, helpful tellers at the bank and online. Great assistance inside the bank, along with no long lines. Offers of helpful banking, with auto loans, and necessary general banking needs at the bank or online.”
“We do banking here also, this is hubby's favorite bank he loves it. This is also the best place to go to the ATM in Pensacola as there are always Police Officers sitting in their cars and/or standing around by the front doors and ATM's. So it's a madhouse to get cash here. There is always a line for the ATM's & drive-thru & not much parking. We constantly have to make the block to get a parking space. We like the Police officers Presence just need a bigger parking lot. Will Return, after we make the block again...”
“I had my credit hacked and they had alerted me toot sweet. I called them we fixed everything and new card on the way. But I can't give 5 stars because the card will have to keep those fraud charges on the account once they post for about 60 days. They had ample proof of the hack but tell me they can't touch it until it posts? Correction they removed all fraud charges. Thank you PenAir!!”
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“New client at Pace Navy Federal Credit Union. Recently moved to Florida from North Carolina and require a local institution. The joining process was handled efficiently and with great courtesy. I look forward to a long and rewarding relationship with Navy Federal.”