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October 2023 by Carlyse Cosmas
When I walked in, they were immediately rude to me and cut me off while I was talking.. They did not go over the pricing with me. A lady was short with me to make a decision. The cost is way too expensive for what they provide. I only went there because they were opened on sunday. Negative environment. negative vibe. I won't go back.Services: Pedicure
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October 2023 by Emily Clanton
This is the best nail salon I’ve been to. I love my nails!
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October 2023 by Charles Cole Jr
Made an appointment. Showed up on time and waited 30 minutes then left. No ever said a word other than when I walked in and they said just another minute. Horribly run establishment.
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June 2023 by Tabitha Dampson
This is my goal to place. Always friendly and will let you relax without bothering you with chatter. This time, I did have one toe and one finger that the gel polish just wash off, but the pedicure was awesome and just what I needed to get my skin reset.
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February 2023 by J B
I had such a positive experience at this nail salon. First, I called right when they opened. It rang a couple time and I figured they were on the other line so I hung up and was planning to call back, but they actually called me back. I made an appointment for later in the day. My nail technician Sharon was lovely. She apologized for me having to wait while she set up for me, but I was actually early and they still got me in by my appointment time. She was kind and paid close attention to my services. She even went above and beyond by showing me what the color would look like on her own nail before using it on me. She took her time and I felt like she was really dedicating herself to my service. Not only was she attentive, but I felt the other techs in the salon were as well. Usually when I got to a salon, they give out inaccurate wait times to get people to wait, but the gentleman who was giving out wait times I felt were giving out real times. I really feel like they cared about their customers. I would 100% go back again.Services: Foot massages
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February 2023 by Marissa Sweeten
My nails are super cute, the work is good. My only issue is the price. I was getting a full set, and my mother a fill. The board of prices says fill was 29 and up, and full sets as 39 and up. Our overall price was 115?! Our nails were highly grown out, my mother and I actually get them done every two weeks. Our shapes weren’t the problem either, my mom gets square and I get coffin. The prices are outrageous
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February 2023 by faith Maloney
Love my nails, the technician did an awesome job, however, she was not customer service friendly. I felt like I was sitting in an assembly line..Services: Foot massages
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February 2023 by Faith Maday
i’ve been going to lucky nails for about a few years now and they have done a fantastic job with doing my nails. the workers r such lovely people.
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February 2023 by David Senter
Went in for a pedicure and as usual, I was treated like I was the only one there. Great job as usual!
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February 2023 by Paula Browning
These people are excellent at what they do. I drive from Pensacola to Pace just to get my nails done
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December 2022 by Marian
Customer service over the phone is what drew me in, ALSO they do good work, but their prices ARE higher than dozens of places. They charge for removing an old set to do new ones, had never had a salon do that, esp when it is their own product. Still kept going there b/c of their professional ability and quality nails. Recent last visit I was disturbed tho. I pd $65 for a new set and $20 for removal. When I checked out, the bill was $85 and I tipped 20% like I always strive to do and the bill was $107, that was just INSANE to me. I have never pd over $100 for a set of nails. So I stopped by a day or so later and asked about it, apparently since my visit before that one the price for a new set went up $10 and "so did the removal by $10, thats a $20 increase with no notification.....I just thought that was not good business also the time before was a whole diff experience ( with another tech) I mentioned and nothing was done or apologized or anything... these 2 experiences were really my first 2 bad tho in over a year. Give them a try, you might fair differently!!
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October 2022 by Heather Radford
My favorite nail shop ❤️ they do a great job and take time to make sure you have a great experience.
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September 2022 by Samantha H.
I came in for a manicure with the dip gel. I told the mail artist this many times and all he did was a polish change. I already had the dip on, he took it off and put new dip on. During this process, he managed to burn me 12 times. My fingers are still bleeding typing this. I asked him to stop burning me at least 4 times and he was very rude about it. When I went to pay, it was $46. I asked why it was the amount when I didn't even get the manicure and he just shook his head and repeated the price. I've never been treated like this at a nail salon, this was my first and last time going to this place. Save your money, save your time, and you won't get 8 burnt fingers like me.
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July 2022 by Kimberly Anderson
I just moved here and am very picky about my nails and salon I visit, but Nathan was amazing! Prices are reasonable and it's a very clean salon. My nails look great and he salvaged my natural nail after removing acrylics. Highly recommend!
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June 2022 by Candice Grace
So, my sister and I have gone here like 4 or 5 times. Sometimes our nails looked really good, sometimes not good at all. Well this time we decided to give it another go and we both brought our daughters. When we walked in they were not that busy. It slowly started getting busy as we went back. My niece waited to get a pedicure with her feet in the water for over 30 minutes. I waited with acetone on my nails for 15 to 20. They left us to go do other peoples nails. My sister and daughter were not pleased with their nails at all. My sister was upset and asked the lady what she got charged for and that she was not happy with the job she did because it was not what she asked for and the lady proceeded to raise her voice at her and laugh! So very rude! Is she just supposed to sit back, pay $77 for a set of nails that she did not ask for? Just for that, we will NEVER go back! My daughters nails were not the length she asked for. They were crooked. Also, the nail polish was chunky and blotchy. Not smooth. Very rushed. The man offered to do my daughters nails and fix them but by that time we had been in there for an hour and a half and after the lady treated my sister like that I was just ready to leave! I work in customer service and that is definitely not how you treat your customers!Services: Pedicures
