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October 2024 by jessica maldonado
I have been taking my two dogs and cat here for two years now. They always keep in touch and follow up with the issues my pets have. The online app and pharmacy are truly so easy and useful. They helped me say goodbye to my Delilah that I have had since she was a year old and made to 14. I called in the morning because she was having issues standing and they got her in within the hour. She perked up a bit but by the afternoon she had an extreme decline and I called back in. They were so helpful and got her back in at 5:00 that evening. They helped us both through the worst as we decided it was time for her to go. They are truly kind and were very thorough and professional during the whole ordeal. It was the best anyone could hope for during such an awful thing. All of this was of course the day before hurricane Milton was set to hit us head on. I am beyond appreciative of what they did for us.
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October 2024 by Logan Campbell
The front desk lady is very rude and the vet Super mean and did not want to really help me out.
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September 2024 by M Martinez
I highly recommend Dr. McPherson. 10 years ago I moved to Florida and my Little Prince started seeing Dr. McPherson. my little prince had medical Dr. McPherson always takes the time to explain in detail. my Prince has been doing well and he’s turning 14. In addition, staff is always very friendly and helpful Thank you, Dr. McPherson and staff.
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September 2024 by Lisa Maldonado
I highly recommend this animal hospital for your pets. They are very professional, caring and have your pets best interest at heart.
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August 2024 by J Pat
Refused to provide any info on pricing. I felt I was being set up for a bait and switch. Just to get me in and sell me on a big package.
I wanted to make sure the elective PRP was something I could afford before I committing to driving over an hour to see them w an elderly dog. I asked is this a few hundred or over a thousand and per their phone script she refused to give even a ball park. Sad.
Either that or they have never sold a PRP package bc she said “I have no idea” and refused to ask anyone else.
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July 2024 by Judy Casey
I have been with Dr. McPherson at Tuskawilla Oaks for at least 20 years and many dogs. She is very smart, compassionate, and never rushed when with me. I have seen other Veterinarians in her absence and knew my fur babies were in good hands. Their facilities is very clean and the staff, front and back are friendly, professional, efficient, and love on the animals.
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April 2024 by James Petryka
We have taken our puppy to a few different animal hospitals until we found Tuscawilla. They take the best care of Maverick! They always remember him and the doctor really cares. Unfortunately it’s a little bit of a drive for us but the level of care is worth it.
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April 2024 by Mark Smith
Very friendly & knowledgeable staff! It's definitely the best veterinary clinic I've taken my cats to in the area over the past few years. They're going to be the primary vet for all of our pets for the foreseeable future!
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April 2024 by Martha Zayas
Extremely disappointed with my visit today. This was our third visit with our new puppy at this clinic. At our last appointment, we were told by Dr. Crawford to swing by in 2 weeks so our dog could get his 2nd de-worming. We did not need to make an appointment but just come by and someone would test him and give him his 2nd de-worming and also weigh him so he could get his nexgard plus tablet. I had also received an email today with instructions from Courtney a vet tech to come either before 12 or after 2 today. We got there after 4. We told the 2 women working at the reception desk why we were there and were met with very unfriendly faces. I do not know either one of their names but neither one was eager to help. One was a younger lady with a tattoo behind her ear and the other an older lady with cute bright sneakers. The older lady told me that they were very busy and they could have someone see my dog but I would have to wait a while. She did not know how long the wait would be. We waited until almost 5.35 p.m. and someone came out with medication for me to de-worm my dog? I was confused? What had I been waiting for all this time? I was told someone would see my dog. I was so upset and felt like I was in some kind of a circus act or twilight zone. I told the young lady with the tattoo that I had been told that my puppy would be tested again and then given the medication. She said, "well thats something you should have asked the girl that gave you the medication"? I said, can you call her back here so I can ask or can I speak to the Manager? A few minutes later another lady came out who I am guessing was the Manager and apologized for what I had been told and for all the confusion. She said that she was not sure why Dr. Crawford told me to just swing by and not make an appointment. I left the clinic upset that those two ladies that were working at the reception desk did not even try to be kind or considerate to me or my 4 month old puppy. Communication and customer service skills are lacking at this clinic.
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March 2024 by Carissa Lawhun
They are in no hurry to help your pet!! Went to this vet for years and years with several pets. Took my dog there this morning who was peeing blood. Long story short, they couldn't help and referred me to a specialist for an ultrasound- after charging me almost $700.
Specialist they referred me to was closed for 4 days. I found an emergency clinic that could help but TOAH refused to email over the lab results and records I had paid for so the emergency clinic could get to work on my pet.
Don't get stuck waiting for the staff at this vet's office. They are rude and your pet will suffer!!
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March 2024 by Karolyn C
Have been taking my dogs here for almost 6 years. Convenient and friendly staff. I feel like they care about my dog's wellbeing
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March 2024 by Carissa L.
They are in no hurry to help your pet!! Went to this vet for years and years with several pets. Took my dog there this morning who was peeing blood. Long story short, they couldn't help and referred me to a specialist for an ultrasound- after charging me almost $700. Specialist they referred me to was closed for 4 days. I found an emergency clinic that could help but TOAH refused to email over the lab results and records I had paid for so the emergency clinic could get to work on my pet. Don't get stuck waiting for the staff at this vet's office. They are rude and your pet will suffer!!
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February 2024 by Ashly Pittman
I am writing to express my frustration and disappointment with TOAH. My recent encounter has compelled me to share my experience as a warning to others.When my dog displayed symptoms resembling a cold, I diligently followed the clinic's automated appointment system, leaving a voicemail as instructed. To my surprise, the next day, they classified it as an emergency and imposed an additional fee, penalizing me for adhering to their guidelines.Upon arriving at the clinic, the persistent 45-minute wait for appointments became a standard, causing significant inconvenience. During the consultation, a comprehensive treatment plan was proposed, encompassing antibiotics, cough suppressant tablets, and nose drops. However, the provided itemized pricing list overlooked the heart guard cost, which the technician only informed me about AFTER I approved the plan, resulting in an unexpected $40 charge.This incident served as the tipping point for me, following a previous experience where I sought a quote for my dog's neuter procedure. The clinic insisted on an office visit, incurring costs, and subsequent blood work before disclosing the neuter procedure's price. To my dismay, the initially quoted amount of nearly $1,100 included an undisclosed stem cell bank fee. Even after its removal, the revised cost remained significantly high at nearly $800.These experiences have left me with the impression that TOAH prioritizes financial gains over transparency and honest practices. While the quality of service is acceptable, the clinic's excessive focus on fees makes it unsuitable for budget-conscious pet owners. I encourage others to explore alternative veterinary options.
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January 2024 by Sara
I had to take my fur baby to a vet and mine was not available immediately. I searched and found this establishment and was able to be fitted in first thing in the morning. I cannot express how amazing the techs, reception, and Dr. LaKeisha are! They explained everything to me in the step by step treatment plan created for my dog. They explained how the medications would work and answered any questions that I had without hesitation or aggravation. I highly, highly recommend them. The pricing to take my dog in to see them on the first visit was very reasonable and I will definitely bring him back and any future animals I may have!
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January 2024 by RS
Never again. Rude staff and unreasonable, inaccurate charges. "Angel" at the front desk is adversarial and loud, constantly interrupting. Find consideration and compassion elsewhere, you won't find it here.
