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July 2024 by Eli Torres
Our 3rd visit. Unfortunately it always feels like they are all salespeople trying to continually upsell you on medications and treatments.
Took our dog this time for a limp on his left front paw, almost left without a diagnosis but with a $600 bill full of medications that had NOTHING to do with his condition.
They did save his life last year after pumping over a pound of sand from his stomach, so I can’t say it’s all bad.
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July 2024 by Rose Rhoades
Place is great if you enjoy waiting extremely long in exam rooms, being scammed out of your money and getting rude stares by front desk.
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July 2024 by Amelia Smith
Compared to the other branches of this Vet chain, these people are scammers. Completely unnecessary vaccines that they don’t even give you the option for and spill half of onto your dog so they don’t even get the full dosage, changing the prices when you go to actually pay, and slow as molasses for simple tasks in a near empty building. I would never recommend this vet to anyone. You are simply a number and they will take the most money they can out of you.
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April 2024 by Diana B
My neighbor went there on a Tuesday with a 5-year-old Greyhound. They diagnosed her with pneumonia. 5 days later, they took her to a different emergency vet as she was starting to not be able to walk correctly. Found out she never had pneumonia! Six DAYS after being misdiagnosed, she crossed the rainbow bridge with cancer. Had this vet not misdiagnosed her, they would have had a few days to love on her and be able to say their goodbyes properly. This vet took that away and cost them a whole lot of money for absolutely no reason. Never ever use them!
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April 2024 by Ali G
Great customer service. Caring doctors. Highly recommended.
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March 2024 by Amanda C
Dr.Rivera is a true gem! Since moving to FL, for the last 2 years I’ve been coming here. Everyone is great. I’ve been to 2 of their locations. They are always attentive to all 3 of my fur babies. Vet visits can be expensive but they are always willing to accommodate you. 10/10 would recommend
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February 2024 by Marlene S.
Unless you have lots of money, don't bother to go to this place. They are deceptive about the exorbitant charges and fees they have. If you use Care Credit they will limit the payments to 6 months and charge a processing fee, in my case an extra $220 for the privilege of using your card, and also your bank card, or Zelle -- except for "cash." Their fees are extraordinarily high for their services, as for a 3 lb dog for all essential purposes being spayed they charged over $6,000!!
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February 2024 by Gracie F
closed on Monday but hours say it's open; nice staff but a little pricey. They have been changing location(s) and it wasn't clear online. I imagine I'm not the only one confused by the change.
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February 2024 by Cathy D.
Treatment here was very good and diagnosis was spot on. I was given an initial estimate of 957.00 for exam, X-rays and blood work to start. Then presented estimate of 8, 510.00 for abdominal surgery to remove obstructions. I paid the bill of 997.00 and I left. This place also charges 3 percent credit card fee. labs come from an IDEXX machine and there's lots of hidden added costs for what should be very simple. I contacted a non profit agency called Helping Hands and had this surgery for 1,765.00. LET that that sink in. This place is an ultimate rip off. They are truly in the business to make money. Wait till they move into their new building.....all of those overhead costs will pass directly to the customer. Care was good for the two hours I was there and I spent 1,000.00. This place is just over the top with their price gauging and lack of common sense. Such as wanting my dog to stay for three days hooked up to an IV with injectable pain meds and not offering in alternatives. My dog, a 14.5 year old Labrador went home from Helping Hands walking out the door the first day right after recovery. I was given super instructions, and lots of oral meds. she ate a light, soft meal that night and she's back to normal ($$$$1,765.00). This includes her follow up visit for suture removal and all medications (5 total). And for all these recent posts where folks say the exam fee is 125.00 and you thought that was a lot, that price is now 150.00. 8,510.00 + 997.00 at Oviedo emergency 1,765.00 at Helping Hands - they were truly awesome here. ****chloes had this same surgery 10 years ago and the cost was 1400 but it was only exploratory. Helping Hands had to go in the intestines in two places to remove obstruction and also in the stomach. three different cuts. Truly can't say enough about this place. complete blood count (CBC) is about 55.00 they charge 95.00 Chemistry 17 which should include electrolytes (since its the same machine) about 125.00- they charge 165.00 x-rays- over the top..... post op 3 days with an IV - DO THEY EVEN KEEP HUMANS THREE DAYS AFTER SURGERY?
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January 2024 by Chris D.
Last year my cat got outside and ate clover weed which is extremely toxic to cats, I thought my baby would die after only two weeks of owning her, the staff at this clinic saved my fur baby's life and I'm forever grateful and thankful to them
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December 2023 by Jissell B (Megamoose)
Came here for our dog Sunny. They are so friendly, knowledgeable, and patient. They were so loving and caring to our dog and explained prices, procedures, and answered our questions. I highly recommend it. We live an hour away but will be bringing our dog here for his visits.The building is clean, quiet (for the most part), and easy to find.Thank you to the Oviedo Veterinary staff!!
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November 2023 by Michi Rentas
Friendly and helpful staff, perfect for non-emergency visits, good prices for care, accepts CareCredit.
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October 2023 by Kimberly Tucker
One of our cats was showing signs of a possible kidney issue or crystals so we took her to this vet-we were able to get a same day appointment on a Sunday. Our vet tech, Sean, was really sweet and so gentle with our cat. Normally she is very aggressive at the vets (which we informed them about beforehand) as it's a stressful environment but Sean took her to an unused suite to destress her before they started taking samples. She was perfectly calm and happy and Dr. Fernanda was the first vet she was calm around. Dr. Fernanda and Sean were incredibly sweet and took really great care of our cat Esmeralda!
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October 2023 by Jackie Sanchez
I had been taking my dog here because I liked that they had an ER with access to my dog health records. Everyone was great, and understood that I love my dog. They worked with me to take care of her within my budget until I had to deal with Dr Rivera. Dr Rivera refused to help me when I had questions about the medication her office approved. She also prescribed my dog painkillers meant as sedatives for humans. My dog had not shown any signs of pain with her current treatment. I don't trust her. My dog doesn't trust her. She had an air of ineptitude, and seems in it more for the money, than the well being of the animals.
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October 2023 by J Osgood
So, I have a dog who has pancreatitis, so I’ve been to the emergency side of this practice several times. I started coming here mostly because I heard of you go to their regular practice, your emergency visits are cheaper. I’m so glad my cheapness led me to this great place!My husband brought my dog for her first visit, so I don’t know much about that one. But I went last week because Sassy, my pancreatitis queen, had been having diarrhea for a couple of days. I have known for probably a year now that she won’t be around for long, so I never know if the next visit will be when we need to put her down. From the second I walked through the door, I felt like this office would do right by my sweet Sassy. The receptionist, Kate, was friendly and attentive and got me into a room right away. Then the tech, Shawn, came in and discussed what had been happening with Sassy. He asked so many insightful questions that I actually thought he was the doctor! Then Dr. Rivera and another doctor (might have been shadowing or training with her), Dr. Brue came in. They just plopped down onto the floor and played with Sassy while they went through her whole history. It felt very nice and disarming for me. Like I was chatting with a friend. They were all so understanding and nonjudgmental. In the end, Sassy most likely has mammary cancer as well. But Dr. Rivera said she still is very lively, so she thought it would be fine to take her home and let her enjoy the time she has left.Two things I didn’t mention: it was also VERY easy to get an appointment, and I know everyone’s names because I asked for them knowing I would want to leave a review.
