-
January 2024 by Joslin Hanbury
I had my account information stolen and Cherry Harper was incredibly sweet and helpful. She was personable and a great help in this stressful time.
-
December 2023 by Victoria Huffman
We love this location! The staff are friendly and knowledgeable. Sheila was incredible with us today, she helped us take care of some housekeeping things with our accounts and then was able to show us some new benefits that we weren’t taking advantage of! I will be doing my banking at this location from now on!
-
December 2023 by Omaira Mudrak
It is a nice experience to be at the Oviedo branch where I always received a friendly smile in addition to a fast and accurate service from everyone. Today as always Ms. Aeriana reminds how good it feels to be like I am the only customer of Addition Financial?
-
November 2023 by D Berry
The Oviedo team is totally AWESOME!Ivinia and Cherry are thr BEST, very friendly and personable.
-
October 2023 by Aliah Cook
Sheila Justen made our day! She helped us create the accounts that made the most sense for us. Thank you for all your help! We'll come see you again soon.
-
September 2023 by Katie Smith
We dealt with Shelia Justen with getting a loan on 9/20-21/2023. She was so helpful. A bright and cheery attitude. So kind and honest. She went out of her way to get my loan together even staying until 5:00 to try to get our answers. She called me back right away when she had answers for me. Fabulous personality. Just an all around great experience. I would recommend her to anyone banking with Additions in the future.Thank you so much Sheila and God Bless you.
-
September 2023 by Chelsea Feinberg
Looking for an advisor can be a daunting task, but I was lucky enough to find an exceptional one! I had the pleasure of working with Shelia Justen and can confidently say she exceeded my expectations. She is incredibly kind, knowledgeable, and patient. She is always available to answer my questions and offer guidance and is not pushy or aggressive. Her honesty, trustworthiness, and personal touch will make you feel like family. Her positive attitude and warm smile will brighten your day. Without reservation, I highly recommend Shelia Justen!
-
August 2023 by Cely Garcia
Had an amazing experience with Cherry she was so sweet and made the process of getting my debit card quick and easy. She was happy to answer any questions I had.
-
August 2023 by Sharifa Jahan
Shelia was wonderful! She helped us open accounts for our kids and made sure everything was in order. She was a great help.
-
July 2023 by Elle Bond (Elle)
I have been a member of Addition Financial for a while. I recently had some papers notarized and the professionalism and knowledge (along with lots of patience) shown by Ms. Shelia Justen, Relationship Advisor, was simply the best! Ms.Justen was extremely thorough as she read every document to be notarized. I did not feel rushed and I was treated with respect and kindness. In the future she is definitely my “go to” advisor.
-
July 2023 by Cris
Been banking here for a couple years and haven’t had a bad experience. Worked with Shelia J in my last visit and she was extremely friendly. She addressed all my concerns, very happy with the customer service I received.
-
July 2023 by Miroslav Shapovalov
Great service! Sheila Justen guided us through getting a loan in 15 minutes! Will absolutely come back here again
-
July 2023 by Madison Towle
Daniel did a great job helping me deposit saving bonds as well as helped me to get a new card and was able to ask all questions I had. Thank you so much!
-
June 2023 by Jeffrey Willey
Been using this bank for quite a few years and maintain a business checking/savings, personal checking/savings and joint savings accounts. My wife and sister-in-law both have personal checking/savings accounts. Apparently there is an automated system in place for charging $35 penalty for any over drawn accounts yet no automated feature for notifying customers about these charges. If the customer is not aware that their account is overdrawn these charges are compounded with each purchase. There is a feature/alert that can be set up with online banking but Addition does not inform their customers of this until after contacting management directly. I've enjoyed working with this bank and the personalized service I've received over the years, but while trying to explain this recent "event" I was met with a rather rude response from staff at the Oviedo location and somewhat dismissive response from management at other locations. I've been a loyal customer with little to no overdrawn accounts historically and have even recommended Addition Financial to friends and family members. With this last incident and the bank offering little to no consideration or improvements to their automated system, I've been left feeling very disappointed and ignored, while hoping others do not have to experience these same frustrations.
-
May 2023 by Jack Lacaillade
Been a member for 7 years. The staff is always so friendly and helpful. Cherry and Annette have helped me repeatedly, never a bad thing to say about any of them! Highly recommend