University Ace Hardware is a family owned and operated store committed to serving the community. The store is known for being extremely helpful and eager to find and fix anything brought in, offering special deeds that big box stores do not. Customers report excellent service, great customer care, and knowledgeable, helpful associates who provide quick, professional, and friendly assistance with a smile. The staff is praised for going above and beyond, even helping to identify parts for customers when the store does not carry an item, ensuring they can source it elsewhere. The store offers a lot of great tools and DIY hardware for weekend fixes and is noted as being much faster than big box stores. It carries top brands across many categories. This helpful service has won the store customers for life and continued patronage.
Mark was beyond helpful wouldn’t let me leave until we figured out a solution, need more people like mark!
February 2025
management contacted me very concerned and very responsive. everything good at university ace!
February 2025
University Ace at 3755 Alafaya Trail has always been extremely helpful and eager to find and fix anything brought to the store. The special deeds that the big box stores do not offer. My husband always gives them a challenge and they always come through. Can’t say enough about them. So glad they are at that location!!!
