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June 2024 by Sara Ramji
I just went threw the drive thru
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June 2024 by julean
My son and i went to the branch office on 1100 West Granada this morning needing help with some documentation. The staff were all very attentive and helpful. Savanna Bradley, the branch manager, assisted us with everything we needed. She went above and beyond to help us get the all documents we needed. She was kind, quick and very thoughtful. We appreciate her help so very much.
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May 2024 by Janice St Gelais
My husband and I visited Wells Fargo Bank at 1100 West Granada Blvd., Ormond Beach, FL, and we received the VERY BEST customer service from Hayden Smith, a personal banker at this location. We both would rate the assistance from Hayden as EXCELLENT! He went beyond expectations, providing the help we needed. Hopefully, if a visit is required in the future, we will ask for Hayden to assist us again. He addressed all our concerns, questions, and needs with upmost courtesy and professionalism.
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April 2024 by Carol Smith
I recently visited Wells Fargo to open a student account for my 13-year-old daughter, and I couldn't be happier with the service we received. Hayden and Jeff went above and beyond to assist us every step of the way. They took the time to patiently explain everything and made sure my daughter felt comfortable and confident with her new account. Their dedication and exceptional customer service are truly commendable. Thank you, Hayden and Jeff, for making our experience so pleasant and effortless!
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September 2023 by Luz Dewilliams
Easy access, convenient, love my bank
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July 2023 by Harvey Balding
Automated run around and when you manipulate it enough to get through they act like they can't hear you!Worst customer service I've ever experienced!Response to owner!What more detail do you need? I stated what happened. This occurred all becouse I just wanted to ask a simple question. When I finally got through, which was almost impossible (literally), the woman on the other end stated four times, "customer, I can't hear you!". I understand that's possible, but after the automated call in line gives you the runaround that it does, I doubt it!
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July 2023 by Elizabeth Perez
OMG OMG excellent people
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June 2023 by Linda R.
I have been a customer of Wells Fargo s since 1985 lately the drive thru tellers at this location only have been very rude and offending. Today I tried to make a CASH deposit of 120 which I included a deposit slip I waited in line for 20 minutes and then was rudely asked for a drivers license. I did not want cash back and felt very insulated. I asked for my cash to be returned and deposited it in the atm. The last time visited that location I was asked for 2 forms of identification. I have Never felt more insulted and I will never go back to that location again. Customer service stinks
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February 2023 by Kat Stimac
This Wells Fargo is Amazing!!! Second to None!!! Top Notch!!! My Go To Teller is Justine!!!! A very professional, friendly, caring, funny, and understanding young woman that has brought me so much love, peace and joy no matter what kind of day I am having. She has helped me with banking concerns and always makes me feel part of the Wells Fargo Family.All the staff at this location are incredible as well. Thank you so much…All of you for helping me with my Banking concerns and keeping my money safe from fraud. Hats off to Wells Fargo!!!
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February 2023 by Laverne Curry
Professionalism and courteous treatment when visiting this branch any time.
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January 2023 by Heather Routt
Thank you for always being so wonderful to me, miss Justine always goes above and beyond. It's very much appreciated
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October 2022 by Nationwide Traveler
I will be filing a formal complaint against Jill Evans and Savanna Bradley for racially discriminating against my husband and not allowing him to open a business account even though he provided all adequate paperwork and documentation. They absolutely lacked knowledge and professional decorum. I am not surprised at all of the other negative reviews for this branch. Their behavior was deplorable and disgusting and I will be sure to inform corporate of this offensive interaction.
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May 2022 by Camron Armstrong
Putting money in the atm is getting pretty annoying. I go to the atm and the atm is completely turned off for what reason? Other times the atm says it’s not accepting deposits.
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July 2020 by Pastora L
Tellers are very friendly and helpful.
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December 2019 by LAUREN KERBY
December 20, 2019, during the 10:00 am hour. arrived to get money for Christmas gifts. Teller informed me immediately if I was there to get $50 bills for gifts she had none & no money cards were available. It’s Friday the bank has only been open an hour, it’s the Friday before Christmas. Poor planning,, poor service. Chase is looking better & better. They want my business.
