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“The assistant manager Deana is a great asset to your company..she a helped me set up all new accounts and new debit card after a scam artist tricked me. Fortunately no monies were taken.. she is very knowledgeable about all aspects of banking and security. Thank you !”
“Ann Sanford has been an excellent representative assistant to helping me resolve any issues I have managing my bank account. She has been very patient and knowledgeable in helping me with my questions to navigate my digital banking. What a wonderful employee to work with me and thankful for all the time and patience she has given to me.”
“Opening an account at Fairwinds was a breeze and Heidi was great taking care of it. In no time was leaving with my checks printed out and my debit card! Branch is easy to access and be in and out quickly and the gang there are all friendly. Definitely recommend Fairwinds!”
“My son and i went to the branch office on 1100 West Granada this morning needing help with some documentation. The staff were all very attentive and helpful. Savanna Bradley, the branch manager, assisted us with everything we needed. She went above and beyond to help us get the all documents we needed. She was kind, quick and very thoughtful. We appreciate her help so very much.”
“Great location with plenty of parking. Monet assisted me with my new account. She was efficient, friendly and professional. Answered all my questions and provided documents related to international travel. Super!”
“Staff are very professional at the Trails branch in Ormond Beach. Extremely satisfied with Laura Burgos and Vicky's assistance for investing. Regions has my back.”
“Inside they are great, but they are kinda… not, at their drive-thru window. I guess they don’t like dealing with the drive thru. There’s a sign that they’re doing away with it in a few days so I guess they can’t keep up with it.
Thanks for doing great inside though. :)”
“I had an experience of identity theft and Michelle and Jeff both were extremely helpful and courteous. They helped me out tremendously and displayed excellent customer service skills.”
“The location of this branch is perfect for those that live/travel on the Beachside of Ormond Beach! No trips over the bridge to the mainland required! Close to Publix and other shopping amenities makes it an ideal ATM location. Close to the highway and in full view of passersby makes for a safe location to bank, plus the staff is very friendly!”
“I have banked at this location for a decade and the staff has always tried to help. It's a large company and at times I had to work to get the answer I was after because it can get complex. I have banked with this organization for about 40 years going back prior banks merged into it. I have dealt with other banks that are not as good or friendly and will stay with Wells Fargo.”
“Erica Shaw took great care of me today. In a bit of a panic over transferring money to my wedding coordinator for my daughter, she got the money moved transferred. This is just one of many reasons why I still like a brick and mortar bank”
“We had 2 issues to discuss with Mayra Rivera helped us 110%. We couldn't have asked for better service, especially since one issue was not even a Chase issue. Thank you Mayra for everything”
“I'm always greeted by a caring, upbeat, accommodating & knowledgeable staff. They also have a simple protocol for depositing checks remote's by phone, among other great services/information using their app”
“Beautiful staff they actually care about you and your money. I had problems setting up an account and everyone kept me updated and some employees even stayed past when they would get off to help me. Great credit union!”
“It's an okay bank. Employees are very pleasant. I was kinda surprised (being a former banker) . But not one employee there tried to offer me different products or cross cell anything. I only have a checking account. And they didn't mention Certificate accounts. Credit cards debit cards savings accounts . i'm really quite surprised. They need to go the extra mile. People don't often know that they need certain products unless they recommended to them. I'm surprised that the manager hasn't pushed this issue.”
“I recently opened a business account with Truist and I have been to the bank 3 times with a great experience each time. The customer service was quick, friendly and professional. A special kudos to Caroline; it was a pleasure meeting you and thanks for all your help. Stay on the soap box for "sustainable living"!!”
“I am really surprised at the 27 bad reviews... I have always been treated right at this bank. Everybody is very professional and nice. I love this bank and branch.”
“The desk people here are really helpful and know their stuff. The guy with the beard helped me improve my credit and everyone is always friendly at this location.”
“While the boa branches in the area close super early, the employees at this location are great. I was closing an account, but it was nice that the staff members were so impressionable and capable. I've lived in a lot of places, so I've experienced my fair share of boa employees. Jeremiah was friendly and helpful on the phone, when I made my appointment to meet with Beverly, as well as when processing my withdrawal, and A.M. Vanessa checked in with me immediately upon my arrival. Beverly was not only professional, but hospitable. Another woman was there who also seemed gracious. The branch wasn't particularly crowded at this time. but I am sure their kindness shines in times of stress. Great team. Thank you!”
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“I was attended by Ms. Sheryl Meléndez.This employee conducted herself in a very professional manner, very respectful, and knowledgeable. She also maintained a friendly attitude throughout the process of my visit. She deserves rewarding. She definitely represents a good asset for this institution.”