-
February 2024 by Lynn VanGorder
I have called several times, left messages, never received a call back. Been there several times and have never been able to locate a worker. Also COCKROACHES are on the 2nd floor, which we haven't been able to reach anyone to discuss. Very frustrating. Oh, and after a few months our rates are going up by $50 a month. Not pleased.
-
February 2024 by Row Row Roman
Mya was very helpful!
-
January 2024 by P!nk “P!nky” Dahl!a
I would not recommend this facility to anyone had our stuff in an inside unit on the second floor and had been broken into it took them a day and a half before we were even notified and than when we did show up our stuff had been literally swept into a pile with dog feces and we were told they were not responsible..we lost things that cant be replaced like my dogs ashes..Feel so helpless right now..
-
January 2024 by Keith Krenichen
Go anywhere else but here. They raise your price constantly. I started at $200, and they raised me to $340. I will never use PS again.
-
December 2023 by George O
Always had good relationships with staff. However watch yourself, if you don't watch your transactions, they will stiff you. What a way to run a business.
-
December 2023 by Wesley Davenport
Lisa was such a doll, very helpful and got me into my unit quickly!! Can't thank you enough for helping us out in a tight spot.
-
December 2023 by Jamie Robertson
Lisa was a tremendous help. I went in stressed out and left smiling and relaxed
-
November 2023 by Crystal stuart
Absolutely adore Lisa and the other staff on property. I am a survivor of domestic violence and had to move pretty quickly and in the rain unfortunately the people that moved me also help themselves to some of my items and made a complete mess of my unit. I also lost my keys and do not have my key card one evening leaving the facility with the craziness in translation of life, Lisa and stuff made things easy and a time where everything seems to be falling apart!! it’s the little things like that make someone’s day when you’re going through a crisis I also happened to witness the same employee Lisa handling a situation, where somebody who has special needs at the counter, and confused about how to use her debit card and entering the unit, she was able to defuse the situation, even helping best person contact a family member on their behalf to help satisfy their needs. I wish that we could have a “ Lisa.” in every establishment I frequent that someone like her is truly one of a kind!!!
-
November 2023 by Jacqueline Crehan
WE GOT A FAIR PRICE FOR A UNIT .BUT YOU DO GIT TO WATCH THEY MEASURE THERE UNITS UP. SOMEHOW THATS PART 〽️ OF SQUARE FOOTAGE?? WASN'T HAPPY W/ THAT When I FIGURED THAT PART .BUT STILL LIKE I SAID STILL FAIR/DECIENT PRICE
-
October 2023 by Lucinda Reed
We arrived and there was a customer with a situation and due to the complex being under a remodel in the office was in a little job site trailer. This wonderful worker there named Lisa took time to come out side find out what she could do to assist us. Even though there was a situation in the office she walked us through everything and helped expedite our arrival. I am rented public storage units from the east coast to the West Coast and I will have to say that Lisa is the epitome of customer service. Ask for Lisa and you will leave a happy customer too.
-
August 2023 by Tiashemmer Stenson
Kayla's very helpful ! Great customer service! Thanks ?
-
July 2023 by Joshua Lacy
Renting was easy and convenient. Kayla was very helpful and professional. It's also the cleanest facility I've used in the area.
-
July 2023 by Jennifer Marshall
Clean property, Good customer service. Kayla Is very helpful and will go out of her way to help.
-
May 2023 by Line Two
I came by to look at the storage unit I placed on hold / reserved for May 12th. I had a printed confirmation. I walked in the side entrance and nobody was there. I waited for a while at the counter and still nobody. I heard some noise coming from down the hall. I walked down there and there was a movie playing on somebody's cell phone in the men's restroom. I walked out and waited in my truck for another 10 minutes. I called corporate and was put on hold. I then saw a very large lady walking out of the restroom area and plopped down at the counter. I came back in and I mentioned I was waiting over 15 minutes. She/it said she was on her lunch break. I thought - At 4:05 pm in the men's restroom? What is she eating there while watching a movie? Why not put a sign on the door or something? I then asked about seeing the unit that I'm moving in on the 12th. She/It said it was rented yesterday and didn't have another. I said I have a printed reservation. She says that just guarantees the price but doesn't hold it. The website even says it holds it! LSS - run from this nightmare and the jabba the hut working there. Disgusting and rude!
-
April 2023 by Keith K.
Absolutely the worst possible choice you could ever make. Avoid the aggravation and use anyone else but them. I will never make the mistake of using this company ever again. You have been warned.